ICICI Bank -Thubrahalli, Bangalore-Branch & ATM

Visited the branch. Had the query for existing card. They asked to call the customer care. I don't know why the branch is there if I have to check with customer care on any queries.
The experience was worse than even a PSU bank. This branch is good for nothing.
Could not give a lower star than 1.

I submitted all the relevant documents for conversion of my DMAT account from Resident to Non-Resident a month ago to this branch employee Durga. Its been more than a month and there is no status update. Can i get some help please.

Seriously low level of customer service.
Branch manager herself is not aware of the process and gives wrong commitments

Mr. Koppolla (one of the excellent executive of ICICI, Thubrahalli Branch) has given me an excellent polite service by both Opening my Savings Account as well as Activating my ICICI Internet Banking. Big Thank You.

Have had consistently good experiences at this branch. The manager Mrs Deepti Modi stands out for her exemplary customer orientation. Truly remarkable. I would also like to make a mention of Mr K Chandrasekhar Reddy, who is always smiling and ready to be of help.

Please keep it up!

I am good with this branch,
I need one help on this branch
Can you please tell me this ICIC bank thubtahalli branch mail Id

Excellent staff in tubarahalli branch good response to the customers nice service Branch staff

Seriously low level of customer service.
Branch manager herself is not aware of the process and gives wrong commitments.
Taken car loan from this branch and they delayed the payment by 7 days.
For loan disbursement they used cheque.does not qualify for Digital banking.

From one month I am reaching branch for updating communication address. I have submitted all necessary documents still not updated.

I visited this branch for my surname change.they have given warm welcome and taken care of formalities smoothly. Thanks for the executive who taken care of this.