Bought an iPhone 14 today. We had an excellent sales advisor Raju in helping us select the phone. I found his service at excellence and one of the best. Wish him all the best.
Those who are willing to purchase Apple products please visit this store located in Orion mall and purchase what all your lovable products from the apple and also they will upgrade your old Apple products into updated products or new released products
Poor sales force, doesn't even talk properly. No customer focus. Sales guys here hike the price, doesn't communicate the offers. I will go to Jayanagar iplanet who are much nice and approachable team. With this attitude of sales team the store will close soon. This is a caution to the investors on this store. Better you train your people. I bought my laptop from Imagine where I found the sales person was speaking in a compared way and attended me well.
We had called the customer care of Imagine for inquiry yesterday and received a call from Mr. Sandeep, sales person from Imagine store at Orion Mall. He informed us over phone to visit the store for the details and had assured to give hard copy of the quotation for purchase of Apple iPad. But on visiting the store sales person Mr. Sandeep informed us that due to server issue, the hard copy cannot be given and had promised to send the mail before 7 pm the same day. But still the quotation was not sent even after the next day. No response/reply to the calls or messages. Pathetic customer service. Then how can we expect after sales service? Worst experience ever had. Even a small retail stores are very good at customer service. These people are least bothered. Will not recommend to anyone.
We were here in at Imagine store for getting our Mac Book Air, but due to the superb support Representative Mr. *waseem* we ended up buying an iPhone as well. This store is very well spaces and has good customer representative. It has good quality products and representation of the products in display. We had a good time and received a good quality service. Thank you and Good day!
I would specifically like to mention MR Balraj and MR Raju was very helpful and ensured all my queries were answered accurately… very much satisfied with the service and got my phone delivered on time…
Good experience in upgrading my iPhone XR to iphone 12. Got a good buyback offer and quick response and billing process from Raju (Staff Member). Hope to visit in coming year for a good upgrade.
Located in Orion mall, one of the prime locations at Bangalore. This is quite a popular and way to locate Apple store Staff are very friendly, well behaved & cooperative.
Raju & Nawaz helped us get the best machine Mac Air. They have good knowledge about the product and customer experience is 100%. This store would be my adda for all my Apple products.
We’ve come here thrice and have bought various apple products from them in the last 2 years. Mr. Prashanth, Mr. Praveen and Mr. Raju have been super helpful. They helped my wife in her surprise to gift me an iPhone 12. This store is extremely customer friendly and we’re sure we’ll come here again!
Very Good experience buying our MacBook, Raju was very helpful in explaining the details across products. Thanks to him for making us aware of the current offers and getting required product in stock quickly.
The best sales available, they get what you ask for. They are so friendly and they treat with a smile on their face. Special thanks to Waseem and team for making us 100% happy
Loved the experience! The staffs were super humble in arranging my phone. Would like to mention special thanks to Waseem who managed to coordinate with me throughout the process.
Probably one of the best apple store in Bangalore.excellent help and suggestions given my mr irfanulla and Mr kartheek.thoroughly enjoyed the whole experience of buying my new iPhone 12.seamless service thanks keep it up
Very good experience at the Imagine store in Orion mall. Bought all new Apple products with the help of Irfanulla Khan. He was very kind and explained all the products purchased.would recommend this place to buy all your Apple products!
Everyone in my family has purchased an iPhone from this store). The staff are professional and helpful. Extremely pleasant experience shopping at this store! Thanks Waseem!