Food is delicious, especially kabab is more yumm. Ambience is good and Mr. Steven has a very good approach towards the customers. Do visit to bless your taste buds
My friends and I dined at Imperio Whitefield last night, and unfortunately, we had a less than satisfactory experience. The service was subpar, and the staff displayed rude behavior throughout our visit. We encountered issues with the menu as well, as certain items we wished to order were allegedly unavailable, even though the menu clearly indicated both half and full plate options for those dishes.
To add to our disappointment, items that were initially claimed to be unavailable were added to our bill along with additional GST charges, without our consent. When we questioned the bill, they provided a white paper with the corrected charges.
Moreover, we attempted to use the Swiggy Dineout payment option, which should have entitled us to a 10% discount, but the restaurant staff informed us that they could not accept Swiggy payments. This is in stark contrast to other Imperio outlets that readily accept this payment gateway.
Based on our unfortunate experience, I won’t recommend dining at Imperio Whitefield.
I have been here multiple times for dine-in takeaway and delivery. Food quality and service is worth mentioning. Price is a bit higher than competitors. Should try out alfaham, shawarma and if you are a foodie are have a hunger to taste varieties, they have combos available, like leaf Biryani. The seats facing road with a large glass is a plus when u dine-in.
Worst food, the fish was smelling, the chicken served was not hot, we politely complained and left the place paying the bill, Please don't waste your money over here
1st review pre COVID time: Great food at great price. The non veg meal is sumptuous and includes a variety of items starting from kebabs, mutton curry, chilli chiken etc.
2nd review post lockdown: Quality has fallen like anything. Both deliveries post lockdown were horrific. We developed stomach upset in both instances. Even the ordered dal become sour when kept for just 2 hours outside. Unexpected from such a known brand. Disappointed totally.
Tried mutton biryani, chicken manchurian, pepper chicken. All items are tasty, felt the salt is little less in pepper chicken but it was good to taste. Biryani rice was very yummy, the aroma was good which tempts to eat more.
May b good for home delivery, sitting thr to eat was a horrific exp, v slow/bad service, unprofessional ppl, we had to wind up by taking main course in parcel, food was ok ok, nothing great.
I used to be frequent diner here. But now quality is very bad. No taste in food. Tandoori roti was very hard. Baby corn manchurian was burnt. Service was good. But cooks are really bad.
Food is good. Had shawarma but lagged a wow taste. The kalmi kebab was good. Not a bad place to visit. Suggestion is to look into the shawarma mayo and make it better.
Today we ordered malabar chicken biryani. But we got ghee rice garnished with chicken curry. When asked to authority, They said it is imperio style malabar biriyani. Thanks to imperio
We took one hyderabadi family mutton biryani, the mutton pieces were so hard it was very difficult to tear the piece with teeth. We complained to the executive who was attending us, he did not accept that it is not good for a human to eat rather he started giving explanation that they fried the mutton so it is little hard. After complaining to customer are of the group, he gave compensation half tandoori, which is stil not acceptable as that person did not agree that they had cooked very bad
This restaurant is highly overrated. I ordered veg noodles and veg biryani today. Biryani was like they have put rice in cooked sabji and same with noodles, they boiled noodles mixed cabbage and packed order. Food was very tasteless. Wasn't able to eat second spoon after tasting food.
The taste of food was superb. Chilli fish briyani is my favourite dish here. Non veg lovers must try here. Restaurant is good with customer friendly employees.
One of worst restaurant.food was not that hygiene. I got two small stone in Hyderabad biryani.and the biryani is not worth for the amount.very very pooooor taste
The best thing about this place is, it's open till late and service is quick. Everything on the menu looks appealing. The dishes we ordered were delicious. And the items are cheap too. Must try place in Whitefield.
We ordered Mutton Valva and Tandoori roti. Mutton was worst not able eat it's very hard informed to supervisor but no action we leave everything without eating anything. Pathetic and worst experience.wasted 500rs.
Worst experience ordered Mutton Valva.mutton was very hard to eat we leaved them because it's not cooked well informed to supervisor but no action taken. 500 wasted.
Worst experience, they don't maintain their quality of food, as I had a good biryani a year ago I visited the place couple of times later in both instances I was very much disappointed, and one more thing please dont order gobi manchuri it the worst I tasted ever in my life
A sheer contrasting combination of good tasty food and pathetic and terrible service. How weird is it that you need to drop it to the same place every time, face a massive amount of frustration to get the right food items, but surely get great food (something that at least my taste buds relish) and then be relaxed a bit. The big question is, satisfy hunger or peace of mind? Ur choice.
The ambiance is okay, service is good, neat and clean. But the taste is not that much great, we ordered chilli chicken which is referred by them only, was very hard seems chicken was not fresh. Prawn was good but overpriced compared t quantity. Most of the things were not available. Soup we asked they told it will take time. Only good thing we had there is Kashmiri Faluda which was good but again bit costly. I would suggest only go there if u dont have other option.
One of the worst experience here. They ask u to wait and then just forget about it. They will give seats for others but not u. I went there because of a friend suggested the food is good, but if they dont care about the customer then no point of food being good. I waited for 30 min and when i told them i m waiting for 30 min he said its just 5 min and i need to wait for another some time and he didnt give time. When i raise my voice he went and told other guy who is about to order food. I left the place seeing the unprofessional behavious. I heard even the swiggy guys were pissed of as they were not getting the food at the time. Please dont go to this place.
Food taste is good.we tried mushroom curry and curd rice, it was made deliciously. Restaurant is little congested, one has to wait for occupying table in peak hours
I ordered veg meals. Half of what was mentioned in the menu was missing. Instead they gave totally different things. The service was not good at all. Highly disappointing.
Food is very good quality and amazing tastes on all non vegetarian items. Here, you can order food through the online and they are having their own delivery boys with free of cost. This restaurant is suitable for family and bachelors. The cost of food is little bit high the quality and quantity is very best of it.