KTM Bannerghatta Road

Great delivery experience! My brother wanted to surprise me and the showroom staff (Mr Matthew) played along and made my day! It’s a birthday gift and Matthew understood the assignment!
I got the bike in less than a week, never been happier! Thank you Popular Motors!

Great delivery Experience, wanted to surprise my brother and Mathew helped me with it. Very good customer service.

I recently had the pleasure of purchasing a KTM 390 Rally from KTM Bannergatta Road, and I must say, it was an exceptional experience from start to finish. I have bought numerous cars and bikes in the past, but the service I received at KTM BG Road was truly commendable.

Firstly, I would like to express my gratitude to Rudresh and Manjesh, the delivery team at KTM BG Road. They went above and beyond to ensure that I received my new KTM 390 Rally on the same day. Their dedication, efficiency, and professionalism were outstanding. I was thrilled to have my new bike delivered promptly and in pristine condition.

From the moment I stepped into the dealership, I was impressed by the friendly and knowledgeable staff. They patiently answered all my queries and provided me with detailed information about the KTM 390 Rally, allowing me to make an informed decision. The dealership had a wide range of options, and their expertise helped me choose the perfect bike that met my requirements.

The entire buying process at KTM BG Road was smooth and hassle-free. The paperwork was handled efficiently, and I felt confident that I was in good hands. The staff's attention to detail and their commitment to ensuring customer satisfaction truly set them apart.

I would highly recommend KTM Bannergatta Road to anyone looking to purchase a new vehicle. Their exceptional service, combined with their extensive selection of bikes and cars, makes them a top choice for any enthusiast. Rudresh and Manjesh's dedication to delivering my new KTM 390 Rally on the same day truly exceeded my expectations and left a lasting impression.

Thank you, KTM Bannergatta Road, for providing me with a remarkable buying experience. I am extremely satisfied with my purchase and will undoubtedly return for any future vehicle needs.

Best Regards,
Sadanand

Service is ok ok not so good recently serviced my ktm duke390 they replaced front brake master cylinder assembly and that is duke 200 or pulsar not an 390 think and leave here

Simon (manager - KTM service) is a gentleman!
The service was done really well and with great attention to detail and accountability.
The service technicians, supervisor were really open to answering questions and bike related issues.
The service station is cutting edge and customer lounge is very well maintained and clean.

Great experience!

It was an Hassel free purchase. Mr. Sumith helped us go through the entire process quickly and got the vehicle within four days.thank you

It was a wonderful experience. An excellent showroom with well trained staffs and good customer service.

Visited the showroom to check bajaj chethak, took a test drive. We felt it's a good bet compared to other EV's in the market. Staff gave us enough information asked us book online. Finally they delivered the bike yesterday. I personally recommend others to visit the showeroom.

Great experience. This is the second bike i have purchased from the same showroom. Manjesh, Abhishek and Alex were very helpful. They ensured that I got the delivery of my Duke 250 in 3 days time. Excellent

Avoid KTM, DO NOT TAKE BIKE FOR Service and BEWARE of the Warranty Scheme (both times I had to claim warranty and both times I had fight their managers AND THAT STILL WON'T RESOLVE YOUR ISSUE)

Their managers keep changing between Bajaj and KTM.

UPDATE - Not a single person in their management team called to explain or resolve the issue, they closed my case and asked for review. PROVIDE YOUR REVIEW QUICKLY OR IT MAGICALLY DISAPPERS

Regretting the decision of buying KTM Duke 390, the bike is good but the after service and warranty schemes are a massive nightmare - without any escalation matrix that will help the customer.

I felt terribly helpless and had to go into LinkedIn to find their heads of depts (their service managers will bang the phone on you if you ask them for thier bosses number). THAT PERSON ALSO RAISED HIS HANDS

Again AVOID KTM if you can, this will be a case of passion leads to headaches. That's been my experience with them so far. Held hostage cause I like the Duke 390.

If you are out of warranty, recommend you find a reputed 3rd party mechanic than take it to their service station.

THEY DON'T CARE UNTIL YOU SPEAK TO THEIR Managers -

UPDATE June 2022 - The team got back to me and got the bike in normal running condition. Had to replace the head and arm within 18k kms.

Previously May 2022 -
Pathetic service of the bike, have to escalate to get anything done. Its not worth paying for the labour. Managers are not available and will not be helpful until you start yelling.

General service is very bad - you pay for them not to do anything. Make sure to have a warranty (it won't help cause thier warranty team love to REJECT everything), cause thier own service guys may be messing up your bike and saying vague and weird things

Washing not done, alloys will be dirty, chain gaurd dirty.

Chain not cleaned or lubed, you have inspect and last minute, they will use wd40 and lube.

Spark plug not fixed properly why are they called professionals. It feels like forced charity.

Had a good experience in this showroom and treating is well and everything is good visit this once and have a good experience

Took KTM bike in this showroom it’s wonderful experience fully satisfied with showroom and staffs Alex was friendly and helped with getting my Bike tnq KTM bf road

This is the worst ktm showroom I have ever seen, executives are worst and the manager is rude his name is manjesh, my suggestion is please don’t buy anything over here.

I visited Ktm Bannerghatta showroom with my brother for buying ktm bike I was so confused but Rudresh helped and got finalised and mr manager manjesh helped a lot at booking time finally booked Adv 250. Who all wants to purchase Ktm bike kindly visit ktm Bannerghatta for one day delivery
BEST SHOWROOM I HAVE VISTED IN BANGALORE ️️️
Thank you so much ktm bg road and team

Had good experience with service of my KTM 200.
Mr. Sandeep - front desk service executive is very good in quick response and delivery of well serviced vehicle. He is well trained to understand the service requirement and deliver bike accordingly.

Very bad service charging too high on service in the name of spare parts even they charge of chain lube which is included in paid service charge they can't justify using spare parts of 9k in a service cheating and looting people's

I feel that they are more friendly and treat very kind. Alex, Abhishek, and others provide great support.

Best activity got the new rc 200 test ride
Thank you rudresh from ktm Bannerghatta showroom

Great service center. Sandeep and Ashley are very knowledgeable and helpful. Typical professional and courteous KTM staff. Would give it 4 stars and not 5 because KTM INDIA is very poor in stocking spares and power-parts. The Bajaj Senior management has to take notice and improve this area.

Worst experience ever. I recommend to anywhere but not KTM Bannerghatta. Worst bike service ever. No proper management and worst service to bike. Don't come here. Honest review

The place is good to get your bike serviced it's a Bajaj showroom and KTM service the timing is from morning 7 to evening 7.

I had a very bad experience taking the bike from here with bike getting an issue within the first week and they took four days to rectify it stating they are short on mechanics. I felt the service center is pathetically managed with no calls coming to me for updates on the bike or worst of all a job code was also not given when they my vehicle. I had to follow up every time. Looking for other ktm centers to complete the free services. One guy even tried to hide the customer feedback section when I was about to take the delivery of the bike after service. Some professionalism! They even installed the knuckle guards wrong, with accelratior cable getting pulled everytime making the bike rev hard when we turn the handle left. I had to fix it myself as the service center guy blatantly said it's common for advs.

Got my adv 250 orange from ktm Bannerghatta road manjesh helped for fast delivery thanks manger manju and rudresh

Husqvarna amazing bike got delivered from ktm bg road thanks to rudresh got the amazing delivery. Process

No one at reception/front desk on Sunday afternoon. I had to return back. Not q good impression

Good showroom took rc200 new gen its wax awsm experience and it's fastest delivery I had ever seen Mr. Alex helped me alot

Very responsive they are, got my friends bike fixed in just 1 hour. They dont make customer's wait for a day for some minor replacement.

Got my new rc 200 delivery thank you Rudresh for delivery which I got so soon
Well explained the doubts

Took a Test ride of the new RC 200 new gen such an amazing bike with good looks power and the cornering in this bike is just amazing.

Thanks KTM for such a beautiful piece of work

Excellent experience overall. Staff was very understanding and communicated everything very well, hassle-free right from first visit to day of delivery.

Good but need to improve Their response. A customer needs response to be perfect when they come to you.

Very good service centre with proper knowledge on the spare parts and servicing.
SANDEEP is the very good and friendly advisor.

Took Duke200 bike for my son it was great service and had good experience Mr. Alex help us to get a good bike we are very happy

Extremely pleased with the service and super quick delivery. Very cooperative staff. Special shout out to Rudresh, Manju and Alex for the assistance.

Good, fast booking and delivery experience. Good knowledge and explaining done by the representative.

Booked my 390 Adventure from this showroom and got it delivered within 3 days. Had great experience from the sales team (Alex). Thanks guys for the prompt delivery!

Had a great experience buying bajaj Chetak, thank you for great assistance right from documentation to first service. Hope the same assistance will continue for future services.

Excellent customer service by representatives and thanks for delivering on time. Would recommend ktm Bannerghatta all the time