The customer service was pathetic. The employee failed to pay attention on my order and made me pay the gold membership fee, after that they left me without completing the payment. I am really upset and I had leave the shop as no one helped me out. Also about gold membership, I had to pay it for no reason. And then the money of membership can't be refunded too. This is a complete fraud business plan. I am really upset. God is looking.
The frames bought in products have great quality and are worth your money! Over this along with a brand title, Employee support helped me choose over my spectacles. In this way "Miss Priya" was excellent towards customer and satisfied the needs. Do visit and choose your frame u wish to have. Both in brand and employee support len'skart gets your best at you. #Aesthetically get elegant#
This is worst place to buy specs from, it took 7-8 days to deliver my specs and still it's not delivered, on top of that the store staff is rude they just keep saying that we are just employee of store and have no control over it. The same employees will speak to you very nicely when they want to sell there stupid gold membership
I am thankful to Lenskart especially optometrist Priyanka she is very good in eye testing and suggested to collect frames wht we r looking for tq Priyanka.
Amazing customer service and the optometrist Divya was really polite and helpful throughout. Also they have quite a variety of options both for glasses and sunglasses.
Thank you Lenskart especially optometrist Priyanka she is very good in eye testing. The way of handling customers smoothely with good explanation thank you so much priyanka.
We had ordered our glasses and were promised that it would be done today. This order was done on priority request basis as we had to leave India on 16th Dec, we clearly explained & We got a text conformation to collect our product on 15th Dec, the lady staff was courteous enough to greet us, however for our dismay the order was not ready for dispatch.she consulted another staff (who is in pic below). I caught him openly telling her ' just tell them it will be ready tomorrow & send them" (exact words) I caught him immediately saying this as he didn't realize I was right in front of him. What a Shame to lie and get away from false commitment. Lenskart should train their staff to be better humans with basics of life and manners. Tomorrow is our flight and we have paid around 14k already to lenskart. What a bad displeasing experience. The store manager however acknowledged false commitment but what's the use.imagine traveling far distance with broken glass and compromising on other places (vision/specs makers) who ever truthful enough when it came to timeline commitment. Don't compromise don't go by fake commitment.
Very happy bcz of visiting to kammanahalli lenskart and employee Priyanka is very good in eye testing and she helped us on selecting products thank u Priyanka and lenskart.
I recently visited lenskart in kammanahalli, i just love the way the staff approaches you and patiently responded for everything solved my glasses issue. Would definitely like to highlight one of the staff for their amazing job - Divya.thank you lenskart
Staff Priyanka was helpful she assisted me to select frames and excellent eye testing better then eye hospitals which I have visited thankful for Priyanka.
I had a great experience in lenskart especially from Optometrist Divya, she is very helpful and knowledgeable. Very good eye checkup and good customer service.
