Donuts are good. Have a few varieties which are tastes very good. The employees need to be trained on how to handle some tense situations. During my visit, the entire staff was concentrated on one particular customer's arguments.
Donuts and eclairs were good but the way they treat you is so unfair and impolite. Four of us ordered a donut and eclair, he just wants to give two spoons and we clearly asked for 2 more and he behaves like I have asked for extra donuts in same price. He gives a spoon and when we ask for one more he is like no I can't give spoons. Bill of INR 270, he fights when asked for an extra spoon, not a single tissue neither any warmth or hospitality. Ruined the whole experience. Where the food had no complaint but I sure wouldn't want to be treated well as a customer. Would you please consider training your staff better on this?
If you are donut lover or never tasted a donut and want to try it for the first time, this is the place for you. Mad over donut has got delicious flavours which will make go mad over these donuts for sure. We tried their chocolate truffle and red velvet. Both were amazing. If you are in phoenix, do visit this place to get mad over these delicious donuts n bites
Placed the order and had to wait for 1 hour to just reach out to them. No response for call. The person says wait for a minute and never responds. It's been 1 hr 20 minutes and the order is not yet dispatched. Horrible service at this outlet. Somebody should seriously look into this.
Located just outside food court in 2nd floor. Could get crowded in weekends since just one counter exists. You can actually look at the whole process of making donuts from counter.
Donuts are freshly prepared. The donuts are really tasty. We got a box of six donuts where we had to just pay for 5. All the donuts were good. I liked the dark knight donut very much. The donuts were a little cold. You get 20% off if you use zomato pro.
Recently visited phoenix mall, whitefield for a get together with my friends and while returning picked up box of 6 donuts for my 8 year old daughter. My daughter and family loves having donuts but after taking a bite the expression on my daughters face changed. I tasted it too. It was not as expected.they were not fresh, the bread was hard and felt like 2 days old.very bad experience.complete waste of money.
Get mad over donuts here. I really like their donuts. This outlet also didn't disappoint. The donuts are soft and spongy. The service is fast enough. You get lots of options and varities. Nothing to say about ambience as it's like take out. You collect your order and either you bring it home or have it in the food court area. Overall highly recommended.
Whenever I first had doughnuts ever in life was from MOD pheonix mall.and I have cherished them from that point forward. Be it this specific outlet or any outlet anyplace on the planet - they have an incredible service and assortment of yummy doughnuts.
This specific outlet has incredible combo bargain - I love the taste of espresso doughnut combo. Loads of assortment for customers who love chocolate. They concoct various shapes, sizes and fixings relying on various days and celebrations. That is actually a treat to the kids eyes just as the tongue! Also the best thing is, the doughnuts aren't excessively costly. Prices are pocket friendly. Infact they generally have either offer running.
Why Mad Over Donuts Phoenix Mall don't serve coffee anymore? ! This is the third time they refused to take coffee order by saying it'll take really long as they don't have enough worker. #irritating
The taste of the donuts are good but the quality of the dough is little overwhelming. It's quite heavy and you will not be able to eat more that two at a time. They have very unique toppings and fillings for the donuts. Some of them are very sweet Infact too sweet specially the one with the gems. No doubt the quality of the donuts are good but if you want something light for taste don't order too much it will spoil your appetite.
Donut Shop Review: Mad Over Donuts Phoenix Mall, Whitefield The donuts are really great on paper. Their is variety. There are options! All we want is options. But I felt the Donuts were a little too chewy. I would have loved them softer and spongy. They drizzle and frosting were really great. You must try them, and if you are taking away, buy those mini donuts. Best!
Pocket Pinch: ₹500 for Two
So I would rate the place as: ~Ambience: 6/10 ~ Food: 6/10 ~ Service: 7/10 ~ Pocket Friendliness: 6/10 ~ Overall: 6/10
We bought a box of 12. They were not stale, but not fresh or soft and fluffy either. May be reopening after the lockdown, they had some old stock, which they were pushing to customers.
We'd finished with our dinner and we were hoping to get some dessert. So we switched things around and settled for a cold coffee and a classic Chocolate Donut (combo). It was just ok! The donut was ok (a bit flat after being heated in the microwave) and the cold coffee was alright (I've had better for a lot less).
Shocked to know that they have stopped giving spoons. How do they expect kids to eat it specially in a public place. Better carry your own spoon or avoid it. Instead blaming it for govt and environment, they should have thought innovatively. Bad experience.
Considering that it's situated in a busy mall and customers flock to this outlet during peak hours yet they manage to pay attention to all the customers. Donuts were good and few of them were too good. Having said this I would like to add on that there is ample scope for improvement. Let's say the donuts could have been sweeter but this could be more of a personal preference. Found the donuts to be priced reasonably. Nothing much to comment on the ambience as they do not have separate seating for the shop and we had to sit in the food court.
Make it a point always to parcel some of their donuts for home before leaving the food court. Great variety and flavours to choose from. Always go for the offers to get the benefit. Comparing to the other donuts places, Mad Over Donuts are better prized. Great variety of donuts choices. They should come out with more better combo offers which they currently have since many years.
Hands down, the best donut-joint in Bengaluru. But their service has downgraded. Earlier the donuts were hot and spongy when I received them. But now, they were simply microwaved for few seconds.
Donuts are hard and like mud. ️ Nothing close to krispy creme fluffy sponge donuts. Reviews were good, but may be my batch is bad. Bought a full box, all are disappointed and i got scolded ️
My experience with donuts began when I was a kid. I remember having those chocolates donuts right after school. So my love for Donuts never ends because it brings back my childhood memories. So I came Mad Over Donuts at VR Mall, food court. Instantly my eyes fell on the donuts and I couldn't resist. I ordered a Mocha truffle which is of expresso chocolate ganache, white chocolates and milk chunks. It was pure bliss in my mouth. Apart from looking good it tasted good too. Service was good and ambience it's not much you get to have your donuts at the food court. I find the pricing reasonable too. Overall I liked it
Waste fellows, without delivering updated the website as delivered. I tried calling for more than an hour and no one responded. I had to personally go to the store in Phoenix to check the status of my delivery. So never order this shop and waste your time and money
Visited Mad Over Donuts (MoD), Phoenix Market City (Bangalore) on 25-Dec-2017 - bought 5 assorted donuts, including some festive collection (Donuts shaped like Gingerbread cookie, Santa, and Christmas tree). They gave 1 free donut complimentary. The donuts here are some of the best that I have tasted in Bangalore. Price-wise they are reasonable when compared to Krispy Kream donuts. Krispy Kreme assorted donuts are priced around Rs. 100, but MoD donuts are priced around Rs. 75-80. The quality of MoD donuts is also good with very tasty filling inside donuts.