Bought testing strips for my Accu-Check glucometer from Microsidd India and the transaction was pleasant. Got the items for the best price and were delivered on time as assured. Will definitely buy the items again. Thank you team Microsidd.
Medical products booked on 09/02/23 from Bangalore to Pune not yet delivered (as on 24/02/23) after charging Rs. 50/- for delivery. Worst insensitive service considering these are medical products.
Request all not to place orders with them if you want peace of mind!
Update: Could not find a way to reply to the false claims by the owner. First and foremost the address and phone number is perfect and am receiving couriers every week with the same details. Obviously the number cant be wrong as the customer care and owner have spoken to me on the same number. The parcel was lying in speed post at our post office location for 5 days. What action did the support take. After contacting customer care action was taken on the 3rd day by way of email to Speedpost who changed the status to "Out for delivery" and updated shortly that "address is incorrect".
And coming to the second false claim of sending shipment twice is an eyewash. No tracking link was sent on 21/02/23 as committed by the owner. Even in my last call on 25/02/23 on hearing the statement from the owner that the second shipment from the courier is also showing RTO, I had requested him to share the screenshot of the same which was not done. Further, the company's official Whatsapp chat confirms that there was only one shipment booked!
Instead of gracefully accepting and apologising the lapses in services by them, the owner is making allegations of unwanted language by me. Yes a shout was needed when you have to wait for 2 weeks to get the delivery which never happened but definitely no unwanted language was used.
Perfect service, good, genuine and original product, speedy delivery with most competitive price. I checked the price and found it most competitive at Microsidd. Surprized with speedy delivery. Wish I could purchase more and more at Microsidd
Wonderful product with excellent service with 24/7 after sales support on product information. Dr. Pramod has been very helpful and supportive on answering all the questions and queries anytime of the day.
Amazing products by Microsidd. Highly trusted brand. Customer support is also very very great. They clear all your doubts in a very easy way. Just go with the products.
Very poor cosutomer service. The customer support doesn't pick up calls.very unprofessional behaviour of the cosutomer care plus delivery of products take beyond 12 days instead of 5. Very poor services plus arrogant behaviour.
Worst experience ever. Purchased hemocytometer form microsidd.com. It is just the glass without any silverlines. Never buy anything from this site. Big frauds.
The best place we have ever come across who is ready to fulfill the requirements of the customer at any time u contact. Very reasonable price. Very friendly owner.