MRT Electronics, Philips

Excellent response and affordable repair cost. They fulfilled the repair work within assured time. Confidently approach them for getting the repair of Philips electronics products.

Hopeless customer service. Ne er want to repair anything that is not under warranty. Make all sorts of excuses

I recently gave my trimmer for switch replacement and after coming home i hit the same issue. As it is a little far from my home. I need to go all the way again to get it mend.

Quick service. Charges are fair. I had a problem my trimmer, i thought the charger has the problem but the service guy told me that the problem is with the switch in trimmer. Good to see that they don't lure customers to buy unnecessary things.
Overall experience good. And one thing the location is absolutely perfect and correct. The service centre was also not crowded. And everything related to Philips is serviced here.

The service is quick and smooth. Professionals will assess the problem with the equipment under 5 minutes and will inform us about the service charge and time requirement immediately. There were also good exchange offers at the time of my visit.
Overall it was a good experience.

Call them they will respond. Before you reach they will give an update of available spare parts.

Fast, polite and economical service. Got induction cooktop repaired in less than half and hour

Very fast and quick service providers. The receptionist was very cooperative. Deepa and Harish were good at service. Will certainly recommend others for Philips Electronic Services.
Thank you MRT ELECTRONICS.

Philips Authorised Service Centre! Very courteous and polite people! Responsive to every silly question that I asked! They picked the product, serviced it and delivered all in a matter of 24 hours. A "go to" place for servicing Philips Products.

These guys were awesome, got my speakers repaired in 30 mins flat. No bureaucracy for getting something repaired.

I impressed with the service provided by MRT they are very helpful and done service as they comitted. Thanks MRT team

Had Worst Experience, No Punctuality & Poor Service
They Won't accept Cards, always they expect cash only

Charges also High

For any Philips warranty claim you can visit this place but you need to visit twice one to drop by your product and 2nd to pick up the product

Small shop. Primarily for handy electronic items. Staff (one lady) very helpful. You get accessories for those hand held items also.

Good service.not genuine. Only gets the work done.
As a customer only expect they will repair your good.replacement might be a myth

Promo response by the employee but the service request takes almost 15 working days to process but they can deliver at a nominal rates for in Bangalore

Providing good service but has to improve store facilities for customer experience as it is representing international brand

They are very slow to replace things under warranty. My Bluetooth speaker took 5 and half months to be replaced

Very bad experience.
They have taken my tower speaker since 3 weeks (under warranty period), still not fixed, neither giving any update. Never give anything for repair, they will take ages to fix.

Hate this place. Simply profile making service center. They will never let things repared. Their simple aim is to get the item replaced so they can they can make money st of the profit.
In case you ask them for servicing their face will turn red and then you will notice their rude behaviour.

As far as possible avoid this service center.

Dear MRT Service Centre

Would like to acknowledge the extremely fast support extended by you in repairing my Philips Juicer

Specially would like to mention the extreme courteous support of Chandru who came to our home to repair the juicer.

Heartfelt gratitude sir for extending timely help.

Regards

Place was good. Staff was behaving well. Good response and fast service. It they don't have much people to service so you have to leave your things there for couple of days.

Philips authorised service centre. It's Good, service is fast. They are providing service to all kind of philips goods. Seems they can come to home to provide the service.

In here you get replacement and repairs of Philip's products and electronic peripherals. My purpose of visit is to replace my Philip's earphones with mic they are saying that it will take 20 or 1 month to my replacement and not sure about the exact time as they apply request through online and ship the product will update soon on this

The service center are fully aware of items available in the market and with Philips would recommend every customer who is having issues with philips electronics to visit this place and get your issues resolved or get best suggestion from the service center people about the item you have.

Good service.only one problem is they do accept only cash no e payment options available so any body going there should keep the cash ready

Great support from Mr. Raj for setup of my home theatre. Very good response from him and kind of fellow up on the problem should be appreciated. Please keep the good relationship with the customers sir.

Their service is very prompt and the technicians are very professional. A one stop solution for Philips home appliances

Only worry is they will not try to fix anything. They will always insist on replace which comes costly.
From motor to bowls anything.

Had given a product under guarantee for replacement on 29th sep 2018. Was given the replacement only on 10th May 2019. That was quite a wait. Everytime I called used to hear the product will come in 10 days, 15 days and so on. The reason used to be company haven't sent. There is a delay in transport and so on. But then eventually after about 7 months got the replacement.

Very helpful staff and considerate staff. By mistake I dropped new mixing jar cap and it broke. The staff replaced and did not charge any amount for that. Thanks a lot.

They resolved my trimmer issue in 5 minutes and they suggested me the precautions about the the trimmer issue. They provide best discounts on philips products compare to online stores.

It's a small authorized store for repairing Phillips goods. Even trimmers can be carried there to get them repaired!

Billing was not accurate because they are using two types of bill one is with GST another one is without GST

People are very cooperative and understanding. No incorrect billing. Only genuine issue resolution. Parking May be an issue if you go by car.

Customer care is good. But as per the Brand Philips, the service should be more spacious and well maintained. This service centre seems to be under renovation.

Good but Not so satisfactory. I went here for servicing the trimmer and they have checked quickly but said that the issue is due to the shaft and they just applied fevi quik to fix it and even for that they asked me to pay 100 rupees without knowing completely that whether that is the exact reason for my trimmer running very slow even are full charge. I came back home. I need to charge my trimmer one more time and have to check if the issue is really fixed. But then they told that even I go tomorrow saying the issue is still there. I would have to pay again service money to check the actual issue. They service all types of philps product and they opens around 9: 30 am till 6: 30 pm everyday except Sunday I guess.

My trimmer is not working. Once I went this service centre they get it repaired within less time as it takes less time. They asked the bill copy and all as per the formalities.