The only authorised service centre for all kinds of PHILIPS home appliances. Mr. Vijay, the head of operations is a person who has great knowledge of appliance servicing. He is ably assisted by an efficient team.
Quick support for the replacement of the Cap of Trimmer. Suggestion: first call the necessary service centre and ask if it's available and then come here.
Staffs are friendly and responsive. I have went to repair my trimmer which was under warranty. They’ve resolved the issue within 10min. They’ll check the product immediately and if the issue is minor immediately they’ll repair/service and give back. If the issue is major then only they’ll keep the product for few days depends on the problem. Overall experience is good. The place is easily noticeable during normal traffic. Only one concern is parking space is not available near this service center.
I Gave my trimmer to repair and they charged 250rs ones and 530rs ones and it didn't even worked for one time and still the issue is not resolved, please don't waste your money n time here better buy new one.
I have brought the mixer for service. Mixer coupler was not good and little bit of noise.they intimated that we can do.after 2 days they are telling motor is not good change the motor. I told no need to change motor it's OK for little noise. After going home I checked it was full of noise we can't. Next day I came to service center now they are telling we can't do anything and that's not our problem.otherwise you change the motor that is the way to talk to an customer
Very Professional. They will find out the fault in the items very quickly and give the approximate cost which makes us clear and satisfied to make the decision.
They wil repair the Philips items. However they won't inform u if the product is repaired or not until u urself go to service center. They won't pick call either. So the representatives are careless and also they charge more of service charge
Trimmer had stopped working and the technician here repaired it by replacing the battery. Everything was OK in 15-20 minutes. Professional job. Happy with the service.
TECHNO KARE is not At all Philips service center, from the Day one telling me only stores because. I given my DVD Player for Audio output not working day one there said that 1 week they will riper and give it me, from past 10th JULY 2021 there are always telling me stores please anyone advice me where to get the Service of my DVD.if you need any audio of what there spoken
Had given wet mixer to repair because it was leaking from the bottom, they've not only not fixed it they have charged for it not fixing it. Had problem with the blade of my trimmer, but he convinced me that it was the battery problem, now i have 2 problems.
Good prompt service. But for a wire replacement of worth Rs. 131 with removal and fixing 4-5 screws, a charge of Rs. 100 is too high especially when I hv visited ur doorstep to repair the press iron amounting to an overall charge of Rs. 275.
Excellent customer service and high empathy! Front desk Ramya is superb person, very patient, Very Diligent and great customer empathy! The Service.person inside the Service centre did an excellent job! Whole set up is very impressive! Great job, keep it up!
I would say there are no person to listen u. Very bad experience from the staff and employees. There where not ready to open and see my tv for repair. Very bad bad Never want to visit again
Approach towards customers was very good. If urgency is there, they can repair your appliance on spot in required time. They use genuine Phillips branding spare parts. Some people will think that labour charge is more. But, those charges represents their hard work, skills and on-time/demand repair charges.
Very worst service center. I had purchased Philips ear phones from online which had 1 year warranty, sound was heard low in one side of the hear phone, since it was 8 months from purchased, reached out to this service center, who fooled us telling they will be replacing us with the same one within 15 days, and after 15 day we were replaced with a local one telling this is equivalent to the previous one. Very bad Customer service. No value to customer.
You can get things done.i think that is the primary objective. They can be transparent w.r. T.service charges and parts charges. Sometimes invoice is not provided for the service provided
I visited this service centre for my mixed grinder repair. I would like to highlight the pros and cons as well. As soon as you enter the technician takes a look at your mixer grinder he will just run it and say it's fine before you tell your complaints, which is very bad and he will assign you a time to collect the product but when you reach at the assigned time the product will not have been repaired. This is a very bad part about them. I even faced another issue my mixer grinder, due to mishandling it was broken when I went to receive the product, the technician though knowing the truth will try to convince you that the product was broken when they received it. Please make sure that when you give the product for repair in the estimate slip he writes every single detail about the condition of your product. In my case I was lucky, the manger of the store played a very vital role, he is actually the reason why I am giving 5 stars overlooking the lazy staff. He understood the issue and promptly issued me a free replacement. Hats off to honest people like him. And even the lady who handles the customers is very polite and quick in the action. I would definitely recommend Phillips because of this excellent manager. Thank you Please call the customer care before going to pick your serviced product.
It's an authorised Philips service centre. Good service centre. Located near to Sujatha talkies bus stop or next to value mall. They repair almost all Philips related items. Staff service and answering is good and responsive. Service is fast. Shop will be open till 6: 30pm.
I given trimmer qt4006 for battery replacement paid 400+ amount for replacement, there is no change in trimmer running performance, they apply oil and given that's it, really bad experience, worst service centre they making money not providing services, I don't want to give 1 star for this center.
Philips service centre is located near to ramkumar mills this place is very old place have been going here from many years! This place has very sophisticated staff
Everything is over priced. For home theatre system repair for IC change they charged for labour charge 450 repeat just for IC replacement. It's second experience at this centre.
Worst service center, one simple problem with speaker not able to rectify and making customer to run around. Don't have option to give zero star even they are are not worth of that. Don't receive call, don't call for update. Third class worst. They returned my speaker back next day got same problem. I am going to write their customer care head India
Kudoos to the Team! Took my 12 year old Philips FWD Music system to enable Blue Tooth & USB. They were able to help me very quickly. I am using it for almost a month for now with no issues. Price was very reasonable) Thanks Techno Care Team (Rajajinagar).
I have called up this service centre for 5 times and asked to order SPA8150B remote. Every time I called up they are saying once we received we will call you, since 3 months I am following up them but I never get the remote.