45 minute waiting to get billing.very few staff on Sunday morning when there are so many customers. No proper air conditioning or ventilation inside. Too much waiting time even in the vegetable weighing section
It was a huge mart with different items like groceries, electronics, snacks, vegetables etc, available. One stop for all items. They also sell alcohol. They also have Reliance Digital in the 3rd floor.
I tagged along with my friend who is a regular at this store, Reliance Smart Vijayanagar, for all her household needs. It was my first visit to this store, and as we ambled along towards the entrance, the extra large glass doors of this store were standing open, two security guards or maybe ad hoc Covid staff were maintaining strict Covid protocol. All the visitors were temperature screened, made to sanitize hands, and face masks were made to wear covering the nose and mouth. By now all of us are weary and tired of wearing masks and are wishing the pandemic good riddance.
Walking from aisle to aisel, taking a closer look at the stuff/goods on display, you realise this is a ONE STOP SHOP for all your household needs, it's like the A to Z of the Amezon. All the goods are priced from the lowest to the highest, catering to all categories of people, and accordingly people do their purchases depending on how deep their pockets are.
How this store can offer so much discount or slash the prices so low? And believe me, this is not some gimmicky, or some hokum, but for real, the discounts are real. In this store, there were regular size buckets for rupees 99, disbeliever you may, but they sold out like hot cakes, early birds get their worms, rest had to buy the buckets at rupees 350. How does Reliance Smart do it? It's in the name, they do smart business. The magic wand here is THE TURNOVER. You sell 100 cakes at 100 rupees or sell 1000 cakes at 50/60 rupees, works well right?
The disappointing part of the visit was the fruits and vegetables section, no no, not in terms of prices, prices were great, almost 35 to 40 percent less, but in terms of freshness. Lazy bones visited the store at 5 pm, after a good afternoon nap of 2 hours and maybe by then people picked the best leaving the not so fresh behind. The other rub at this store was the lack of an express counter, people with less than 4 to 5 items / things have to stand in snaking queues waiting their turn behind people with cart/ trolly full of stuff.
This store is a great place to shop, you get value for your money, though one gets tired walking the lengths and breadths of the aisel, to pick the right products. No pains no gains. Happy shopping you all.
Yours truly was really tired shopping at this never ending aisel on two levels, and it being my first visit, didn't know what is where or was not accustomed to the layout of the store, layout of the goods spread and it took me a lot longer than others to finish my shopping. I picked one product from one aisel, missed to pick another product and I did a lot of to and fro back and forth, and was at my wits end as if my brain was not working properly anymore and wanted to dash out of the store keeping the rest for another day and decided to check out. It was a long wait at the cash counter, queues were serpentine, but there was a treat for me, no, no, not free or complementary, but on payment. I saw a lone butter scotch cone in the chillers and my heart skipped a beat, I am a hater of chocolate flavour and never or very rarely get a cone ice cream or for that matter cakes and pastries in my desired flavour, it's always as if backers are more enthusiastic to make all things chocolate, due apologies to all the lovers of chocolate flavour. I couldn't wait to enjoy my butter scotch cone, my friend kept my place in the queue and I was out of the store thoroughly enjoying my cone ice cream.
Nice place to buy groceries at good price. Offers are limited. Fashion section is not attractive, price wise and collection wise. Having huge space, Lot of scope for improvement.
Reliance SMART is a combined store of Reliance Fresh, Reliance Digital, Reliance Trend, Etc, You can buy 90% of the home use products at Reliance SMART. 10% of petty shop products are not available. This store is situated in a very prime place and easy to identify. Just above Vijayanagar TTMC. You need to bring carry bag or you need to buy a cloth bag to avoid usage of plastics. Parking slot is available. Wheel chair accessible. Chat & ice cream shop is just outside the entrance to engage children.
Items are cheap than your regular grocery store, if you have HDFC bank debit or credit card you will avail 7.5% discount on purchase of items worth 2000Rs. Only sugarcane is if you have purchased more items, it is bit difficult to shift it to your car (if you have ordered a cab) or auto since access is not available for them.
This place is very good for quick shopping visits. You get great deals and discounts here almost any time of the week, I wouldn't recommend coming here on Sundays as billing takes up a lot of time. The reason why I hate coming here is that the billing staff are usually inexperienced. They take their own sweet time to bill the products.
Customer inconvenience, while customer moving to billing, store operation stopped the customer trally, and newly knotted the advertisement over the trally. It's should be done on before customer taking the trolley.
All types of products under one roof. First reliance smart where go for all groceries and home care products. In 2 nd floor digital products and clothes are available. All brands are available in some discount rates throughout the year.
It's good to shop here. Here most of the times good discount will be there. Parking also free. Trends also good most of the times good discount and collections will be there
Located above the Bus stand complex. Has wide range of products with reasonable discounts. There are long queues for billing during weekends and wednesdays. Staff is not so friendly. Ample free multilevel parking available but it's not at all organised. People park 2 wheeler in 4 wheeler lot and vice-versa. Carts dispersed every where in the parking.