Retinex, The Optical Hub

Had a great experience at retinex optical polite staff and their recommendations towards lenses were too good.

Staffs are always taken care the customers. They are always reliable and prompt in their servicess. So helpful to me for buying a perfect specs with also more fashionable too.

DO NOT get your specs from retinex.

I previously only bought from lenskart, however, I thought of getting something different for a change.since retinex was priced very similarly to lenskart, I assumed the quality will be similar as well.

I was wrong.

I bought two glasses.one as my main and one as my spare.the main was fine, apart from it loosening up which I was informed by the guy in the store that it's because I take it off with one hand instead of both which is fair.

The spare one however was absolutely horrible.the finishing and condition of the frame were terrible.

When I was in the store, trying out the display unit before buying it, I noticed issues with its finishing but I didn't mention it nor think anything of it and I bought it. Then a few days later when I went to the store and picked up the glasses I noticed the same issues in it as I saw on the display unit. I was under the impression that it is the norm to not sell the customer a display unit. I was wrong. I asked the guy in the store if he had sold me a display unit.he avoided the question. I asked multiple times and he did not answer the question.although, the guy at the store did agree with me about the quality of the glasses.he said he will order another frame free of charge, and once that arrives he will just swap the lens between the frames and boom, problem solved.until then, he told me I can keep the glasses. (me being the idiot that I was, accepted delivery of those glasses.looking back I should've asked them to keep it with them, but oh well.)

He did not give me a receipt for the frame that he supposedly ordered, nor did he contact me upon the arrival of the frame, like we agreed upon.

This whole thing took place months ago. I only remembered it now and decided to write this review. The only thing retinex can do now to make this right if at all they are even interested in doing that is by giving me a full refund of the glasses (i paid close to 5 thousand for this garbage). I am happy to return these back to the store. I have literally never used them.

And guys, do your eyes a favour and don't buy your glasses here.

Good product variety frames at reasonable prices, nice behaviour by the staffs & great place!

We purchased 2 spec's last week Both spec's are very much comfortable I will refer all my friends & family, thank you Mr. Nithan Store manager @Retinex!

Retinex has set a new standard for eye care products. Exquisite frames, finely cut lens & flawless finish. PERFECTLY EXECUTED PRODUCT! I loved their pricing and customer service. Will definitely shop here again! You answered all the queries I had and assisted me in choosing the best pair. Thank you again! ”

Quality of the frames is the best. The way staff treated us was just awesome. Reasonable rates with good quality.

Very good collection knowledgeable staff and store manager very big thanks to Dr Anil one small correction there are two young boys.in Store please change them they are not profession? !? !? !? They don't know any think about eye.or optical They make fun about customers

Great service also the collections are wonderful And Good frames and Good Lens alsovery kind and friendly employees

Super helpful friendly staff, wide range of frames, good discounts and free home delivery too! Had a great experience with store visit, purchase and delivery. Thank you Retinex

The Manager and staff Netra was very courteous and really supportive. I purchased my lens at Retinex, Brookfield and I was so satisfied with the experience.it's a must-go shopping stop for spectacles and i recommend this to all

Hii.one of the best optical shop in Bengalore, really very very great staff they explained me about the lens nicely, i taken 1 progressive specs it's very very comfortable including frame quality also good!

Excellent store ambience! Courteous staff. Excellent product knowledge. Dr. Anil is an expert and recommends the right choice of lens and frames. Overall awesome experience. Kudos to Retinex team.

I purchased 2 spec's from Retinex Brookfield last 15 days back Both spec's are very very comfortable & quality of lens & frame too Good!

If you’re looking for eyewear, affordable, stylish and readily available with home delivery option.

Awesome collection with good price, bought branded frame with buy one get one offer. Good service.

The very best service in both frame selection and professional personal. My family and I will always come back because of the excellent service!

Good &cleaned Shop ever scene,
The best service give by the Retinex. The Optical Shop

Excellent service& collections.very impressed. The employees were polite and helpfull. Thank you.

Went to this outlet and bought a specs, Liked their service, quality. Pricing was good too.
Nice place with good products and also with great service.
Must visit.

Excellent collections with resonable price. Staff available are polite and explains to the needs.

Good collection and reasonable price. People in the shop are polite and helpful. They even do free eye tests. I would love to visit them again!

Very good place where we can have a wide range of collections for a reasonable price. A must visit for unique styles. Cheers!

Well furnished and a very good environment to check which frames look good to you The place with vast collection of frames with best quality. Excellence staff service, take a moment and visit them!

Good collection.and the ever best service.if your looking for a opticals means u will not get best place rather than Retinex.go for it

Fantastic customer service!

Very customer-focused and great communication. They really helped me get exactly what I wanted.

It's located in very next to Brooke field mall. Very nice location too it's really amazing!

Awesome service. Always helpful with a smile. I went there 2 times to fix my spectacle screws and the staff did an excellent work. Thanks to Nithan and team. Keep it up!

Very much satisfied with the service and staff. Many options for frames and contact lens, Staff provide complete guidance and answer all our queries with patience