Shell

The night staff is rude and would not accept any online mode of payment.
Happe ed with me 3- 4 times in a row you go there to refuel your car post 10 and they would only prefer cash and card. If you want to pay though any upi mode they don't accept and rudely reply that they are sorry for inconvenience.

Why should for two wheeler only one dispensing unit where as for 4 wheeler you have multiple unit! Discrimination towards two wheeler riders that too during off peak hour

I enquired about oil change for my bike (rx 100) with the staff and they asked me to buy the oil from counter and they would change it. The staff was unable to change the oil he struggled with different tools to open the oil drain bolt. After 15mins, I told that I will do it myself. It just took 5mins to change at home. The staff lacks experience.

I regularly visit this petrol bunk, to topup diesel for my car. But, unfortunately always there will an problem in accepting credit, debit cards & digital payments. Also they insist us to pay only cash. Bangalore as an IT hub, shell has not giving proper services to clients.

Kindly look into this issue, resolve at the earliest.

Staffs are careless.busy in chatting with others.no proper guidance and attention to customers.

I went for Car oil change.one guy talking like lord. & He is talking in front of costumer is putting hand.s in pante pocket.that oil change guy was not good he is using uttharakannada language. Other staff was v.good

Frontline staffs pester to use only V-power petrol and most of the times unleaded petrol is out of stock over here.

Worst experience with oil change for my activa, they said they have filled the oil but only 300ml was filled after one month my mechanic said oil is below mark and engine would have gone bad.

Regularly I use to Fill the petrol for My CAR & Two wheeler, Always they Don't have Normal Petrol, (2) Specially Some staff they don't have how to Talk to coustomer, Today 21st March 2020, same Problem I faced, The Manger or One Responsible person his Behaviour so worst, please Check your CCTV. Next time if Behave like this Owner & Staff is Responsible further.

A decent place to fill petrol or diesel if you are a used to filling fuel from SHELL PETROL bunk. They have decent store inside from where one can pick up some eatables or even some accessories for the car.

But there are few shortcomings that I should highlight.
1. The approach is very congested and in general there would be many cars looking to be bottled up.
2. Car and bike have a narrow exit space making it difficult to get out freely at times.
3. They don't have Nitrogen air facility for vehicle which is a shame.

Best part about this place is that it is open 24 hours. Staff is very friendly especially cashier Mr Sunil.

Normal petrol non available always. Selling power evenrhough normal petrol is available. Bunk attendants are trained to tell the customers that normal petrol not available. Worst in North Bangalore.

Shell petrol pump is open for 24hrs including the shop to purchase cigarettes etc. The staff blatantly refused to give me a bottle of drinking water, said due to Karnataka Police problem the shop in the Petrol bunk was closed? I really don't understand what is it to do with police. All the other shell pumps near by, the shops are wide open.

Thou no second word on quality of fuel, but attitude of staff. Whenever i visit for filling Deisel, they say ONLY V power fuel is available. I think they want to make some extra buck by selling only V power. After that couple of exp i never try to go there.horrible ppl

Quality and quantity assured with computer printed bill for every purchase made. The staff is well trained and well mannered.

Fuel quality is good and quantity is exact compared with other branded fuels and stations. Free tyre air pressure is also provided here. However sometimes they run out of normal fuel and push customers to fill their power brand fuel. Also for two wheelers they have only three filling bays, out of which one is dedicated to special power fuel, which sometimes cause bottleneck. The station management should look into these issues and provide better service.

Staff is well mannered, the Shell Deli on Saturday and Sunday is operational only between 04: 00am to 23: 00pm

Petrol bunk has no issues but the store is horrible, when they say it’s 24 hour store they should let you in rather they always close the door after 11 pm and provide goods from a horrible outlet right next to the door, how would you see all items in the store when you can’t enter it and more over the keeper of the store is rude. Either they should shut the store down after 11PM or let customers enter or at least have a gratitude when they speak to us. I don’t see any standing instructions stating why we can’t enter the store during the night, the store keeper just argued without any justification.

Only shell petrol bunk in this area, always crowded. Better than other Company petrol bunks. Staffs are friendly and they have to improve on speed of working. During shift change they are bit rude in handling customers. They have air filling station at the small exit, which creates congestion During peak hours.

Service is extremely slow.
They stock only V power Petrol which is 13/-15/- costlier. This is told at the time of Filling after waiting for 10minutes or sometimes not mentioned at all.