Thank you for the installation. The team took time to understand our requirements and valuable insights on the best camera placements for optimal coverage. They have patiently addressed all our questions and concerns. Expecting the same support post installation if required
Simplisafe is well organised team where they help out for your security needs, All staffs very polite and Suggesting, very well organised team. Installation staffs are very polite, they suggest all our security needs. They make all process smooth anr delivery on time. Thank you every one.
We, at DLF Woodland Heights, a gated community of 984 flats in Jigani area are pleased to acknowledge the professional work done by M/s Simplisafe team led by Mr. Srikanth Narayan towards the installation of 182 Camera from Picsys brand. The Simplisafe team showed immense patience and a professional attitude throughout the sales cycle which spanned over a year. They were responsive in providing clarifications, doing demos multiple times and clarifying the doubts of the committee constituted for the selection of CCTV vendor.
The implementation of the whole system has also been done to our satisfaction and we would be keenly observing their service levels during the warranty period to further our relationship for AMC as well as other security infra needs.
DLF Woodland Heights management committee takes pleasure in recommending M/s Simplisafe as the preferred partner for security solutions. We wish them the best in their future endeavours and we will be pleased to provide a positive recommendation of their work to their future customers as well.
Simplisafe installed a complete CCTV monitoring and recording system for our gated community (DLF Woodland Heights Apt) situated in Electronic City, Bangalore. Mr Srikanth Narayan (Managing Director, Simplisafe) and his team is very professional, proactive, helpful and dependable. I, as a member of CCTV selection committee, was constantly in touch with Mr Narayan and he finally won our order due to his perseverance, diligence and helpful attitude. I wish him all success in this fiercely competitive area of providing budget friendly yet high quality security solutions which are made in India.
Their after market service is pathetic and they dont respond to customer complains. I am trying to reach Shrikanth one of their employee to get my 1 camera replaced, tried calling him multiple times, no response at all. During sales time he was responding properly, after sales response is very pathetic. I feel all the reviews given here are fake and review made by their friends and relatives.
Thanks you simpli safe india for giving excellent service for cctv camera and good quality product and technical team behaviour was very good and work also very good
Very bad product and bad service is not at all genuine they won't attend and clear the problems dvr is not functioning properly long distance no service only
Product, office support n service support extremly good, I got instant on line technical support which restored the system. Being a senior citizen n not well versed with the system, the technical advisor Mr Gururaj was patience to hear n guide me.
Pathetic customer service. No commitment on when the cameras will be fixed almost running around for 45 days to get a resolution. No response from Sharad (Owner) and Roopa (Customer Service) - despite several attempts to connect.
I can't believe how they do their business openly like this where no proper staff or service able to provide to their customers. Kindly don't opt any kind of business with them. They are not honest to their responsibility.
They have resolved our issues. Thank you for your cooperation
We have experienced the best and fast service from simplisafe. We wanted to extend our existing Apartment CC TV system by installing camera in our newly installed lift. They have done the job nicely and swiftly. Either it is In giving the quotation or doing the installation and verification; on every step Simplisafe team has done the work with speed.
Have installed camera to my house from this company, they are very professional. I was given clear explanation and also the product details. Overall very happy with the product and service. Will recommend them.
I'm very happy with product and service of Simplisafe. Staff helped me in getting the right product. Service team is excellent and they are very easy to speak. So 5stars from my end.
I have known the company and the team for many years for their utmost professionalism, quality of the products, after sales service and the cost. Their customer relationship is superb. As CEO of Shantha Group of Educational institutes near Chikkaballapur, I had first hand experience of the above features. I strongly recommend the company for large commercial and domestic needs. Group Captain G. J Rao Kargil War Veteran
Very pleasing experience being a customer. Our appt has entire cctv setup built and maintained by them. Very prompt and professional response. Its been a pleasure doing business with Simplisafe for the last 3 years.
After sales service is pathetic. Avoid this vendor by all means. Totally unprofessional. We have paper and all documents, still not agreeing to provide services; even stopped acknowledging calls also.
If there is an option to give zero or negative star, I would have preferred to give them. In our community we have opted to install cctvs from them and agreed two years of service contract. None of the cameras are functioning now and they are not responding to service issues. It is pathetic when we trust a business and purchase spending thousands and get dumped off due to service issues and unprofessional behavior. All the 5 stars are from their staff and employees to fool customers. Don’t get trapped with these people.
Worst service. They don't care after we buy. No point in donating 3 lacs to these people (yes I will call that donation). They refuse to give service although its written during sales. Not even turning up after many complaints. Very very poor service. Unprofessional and no time sense. Don't buy from these people.
Very bad experience with this vendor. Even though there is a contract of 2 years service and AMC is paid still they refuse to do the work. And denied saying no contract. Simply cheating the customer. Even of repeated request for service they are not turning up and not doing the service. This is very pathetic service provided by them.
Thanks Simplisafe team for a hassle free experience in providing turn key solutions by setting up Fire safety, surveillance products, video conferencing and other products for our new office.
I think in this situation no one cn ready to give service bcz of covid 19. Before covid dey wr gv very good service nd. I hope all vl be fine nd good as before bt it takes time
I can't believe how they do their business openly like this where no proper staff or service able to provide to their customers. Kindly don't opt any kind of business with them. They are not honest to their responsibility.
Very bad people in terms of service, we took their services and got the installation done but now when we need some changes to be made and new addition they are not at all showing up and responding the calls its been over a month now.