03 नवंबर 2023 22:09
People should improve on service better, other than that everything is good
16 जून 2023 8:52
Beautiful resort with very good amenities. Trekking is awesome one should never miss here at fly catcher resort.
30 अप्रैल 2023 6:16
Me and My friends went on trip to Dandeli, After comparing and seeing reviews we decided to stay at Hotel Fly Catcher (Dandeli Flycatcher Adventures and Resorts, Address: 7G6Q+PX9, Ganeshgudi, Karnataka 581186), It was an absolute disaster and a very bad experience after staying at Fly Catcher.
Before booking the room the Manger (Alveen) of hotel Fly Catcher took all responsibility and committed to provide all basic amenities to us, From the moment we booked and checked in, we were greeted with poor service from the hotel management. They seemed disinterested in providing us with any help or guidance, and it was evident that they did not care about their guests' experience.
As we settled into our room, we noticed that water supply was severely limited. The water pressure was low, and the water was murky and discolored.so we asked the manager to change the room, and when checked the other rooms was also in the same condition, In one of the room i saw Cats brought meat of big rats from outside and left all over the room, even after eye witness the hotel service person asked us to stay there after he cleans that mess. For money these people will ask to stay anywhere. It was evident that the hotel had not maintained their most of the rooms and we were extremely disappointed.
Finally manager provided the same room where water supply was not there and asked us to use other public bathroom.
After check in, an hour later the power supply gone, when we asked the manager to start the generator then the response was like this, If the hotel is having enough customers then only the Generator will be started otherwise we need to wait till the power supply resumed from Govt. Besides, As alternative we asked for lamps or candles for time being, they dint supply that also as it was not available.the power came after 3 hrs.
Air Cooler- Air Cooler was not working well, when we asked to put water to Air Cooler for cooling they told that if we put water then it will leak, so they provided table fan that was too dirty to use and one more thing is we need to take that inside our room, service person will only leave outside of room.
Service- When we manually requested the service person to help with food or any small request for issues with room, his attitude was like he's a Owner of that hotel, after multiple request to manager the service guy will come to your room to ask what's happening.
To make matters worse, the room was infested with worms, bed bugs and insects. It was clear that the hotel had not taken any steps to maintain the room's cleanliness or ensure that their guests were comfortable. The unhygienic conditions made us feel disgusted and uncomfortable, and we did not want to stay another night.
On the Next day morning when we woke up at 7: 00 AM to get ready the water supply again got stopped for all rooms, when we asked why, the response was they can't keep the water supply on for whole night, There were some families they also faced the same issue.
Overall, We had a terrible experience at this hotel. We would not recommend this hotel to anyone, and we hope that the hotel management takes steps to improve their service, water supply, and cleanliness in the future.
19 अक्टूबर 2022 1:51
Hotel staff is very friendly, but the rooms are not that much expected.

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