Given my Waterman ink pen for service on 2nd February 2023. It’s been 5 months and haven’t received any update about the status of repair till date. When I call the store, they say they don’t have update yet. When they don’t have any update, whom do I need to go and ask about the pen? Most terrible customer service.
Have purchased a RFID and the quality of the product is awesome with various varieties. Customer service is awesome Shafiya made us understand of the usage of the wallet and super clear guidelines. Must buy product from William Penn.
Visited William Penn today to buy a gift for a friend. Hari and Abdul were very patient and helped me pick something classy within my budget. Highly recommended this store for it's variety and its staff.
Excellent customer service was provided by Hari, i was not able to go to the shop, Hari helped me by sending photos of the pens with their price list. Also helped me with the billing and gift wrapping and delivery of the product.
Very nice store with a good collection of pens. Anything not available in the store can be ordered. The person at the store Mr. Syed was very helpful and friendly.
I’ve always gotten everything I needed from this store. I would generally call up and talk to the store staff/manager and they would guide me and provide me with good feedback based on which I have bought my pens and inks