Abad Atrium Hotel

While the hotel itself is just above average, it's location is excellent. It's located behind Abad plaza, the twin, and cab people may get confused. Breakfast is limited but good.

Abad Atrium Hotel is one of the well known hotels in Ernakulam.   Located on MG Road, it's the perfect place to stay if you plan on exploring the city.   Autos are easily available, Having stayed here in 2015 with my family, we had a pleasant stay and looked forward to staying here in the future.   I contacted the hotel through the website chat.   After providing the details, I received an email the next day with the reservation details from Mr. Arun Krishna, Assistant Manager - Sales and Marketing at Abad Group of Hotels.  The advanced payment was sent and before I knew it, the booking was done! I reached Kochi on a hot Saturday afternoon.   The hotel is located on M. G. Road. As I pushed the door and entered the lobby, my eyes immediately turned straight towards the twin glass elevators.   The furniture in the Lobby looked so inviting and will make you want to sit and enjoy a cup of tea or coffee. I walked towards the Reception which was located to the right hand side.   There was a guest checking in, so I had to wait for just five minutes. The check in formalities were a breeze and the information about the restaurant, room service, etc was explained to me. My room was located on the third floor and had a nice view as well.   Upon entering the room, I was happy to see how big it was.   To the left hand side was the bathroom. It's a medium size one with a bathtub too.   To the right hand side was the spacious wardrobe to keep your luggage and other accessories.  Next to the wardrobe was a mirror, shelf and a fridge.   The kettle, cups, tea bags, coffee powder, milk powder and sugar were neatly arranged on the tray.   Now coming to the main part of the room.   They had put two twin size beds together to make it look like one. Next to it was a night stand with the usual pen, notepad and telephone.   Near the window were two chairs and one table for you to watch t.v. With your feet propped up or curl up and read your favorite book.   You can ever have enough mirrors and that is one thing I have noticed in Abad Group of hotels.   This is very helpful while getting ready for a function so you can ensure you look your best from head to toe.   I loved the long mirror hanging on the wall.   The T. V.was wall mounted above the study desk.   There were two mineral water bottles and glasses kept on a tray.   Next to this was a bench where one can keep their luggage so it does not have to be kept on the floor.   This is also another feature of Abad Group of Hotels which I appreciate a lot.   It is helpful for people who are aged or have a back problem.   The wooden floors added more beauty to the spacious, bright and cosy room.   The upholstery was green and so were the mini pillows and runner on the bed.   Complimentary Breakfast is served in Cafe Royale, the restaurant which is located on the ground floor.   Lunch and dinner is served in the restaurant located in Hotel Abad Plaza.   The weather looked very unpleasant by evening, so decided to stay in my room.   For dinner, I ordered for a portion of Chilli Cheese Toast and Veg Club Sandwich. There were five slices of bread that had  generous portions of cheese and sliced green chillies.   It tasted delicious, non - spicy and was baked to perfection.   Now moving ahead to the Veg Club Sandwich.   The portion is quite big and can be shared with another person.   There were two sets filled with tomato, cucumber and cabbage tossed in mayonnaise.   On the side of the sandwich, there were tomato and cucumber slices, coleslaw and potato chips. My stomach was filled to the brim and I enjoyed my dinner amidst the quietness of the hotel.   Though it is located near M. G. Road, you won't hear any noise at all.   It had been a long day, do decided to hit the bed soon.   The next day, I ate breakfast at 7: 15 a.m. As I had to leave for a function by 9: 30 a.m. Enjoyed Appam, Aloo Bhaji, Pancakes with Syrup and a cup of coffee.   Right from the Bell Boy to the Reception, Restaurant, and Housekeeping Staff, everyone always had a smile. My check out formalities took less than 5 minutes. Thank you for making my visit a memorable one!

I stayed there with family on a weekend. Overall ambience of the hotel is good. The room was well maintained and spacious. Washroom was hygienic. Breakfast was buffet type. Food was tasty.
This is a good place to stay at the centre of the town but quiet enough.

Centralised location, good service. Breakfast restaurant is a bit small rest everything is fine. You will enjoy your stay.

Dirty rooms - not cleaned well at all.
Our party arrived late yet had to wait for our rooms for over 30 minutes.
Restaurant service was not appreciated as they gave preferred service to a group of tourists that arrived after us and ordered after us.go figure. Very disappointed overall with this hotel. Never again ABAD.

Good location on MG road & convenient for shopping.
Rooms are good but without any balcony or view. All rooms are non-smoking. Food quality is good.

We stayed at this hotel on 12th Feb, 2023. I was visiting Kochi for the first time and decided to stay here. Check in/out process is very smooth. Courtesy staff. Spacious room and clean bathroom. Breakfast buffet was also good. Centrally located. Comfortable stay.

Awesome experience, excellent hospitality.let's stay in this hotel atleast for couple of days

Customer service excellent at this hotel! We had missed dinner and arrived at 11PM. They ensured we had warm food in our rooms. Not easy to do with a group of 12. Great work!

We absolutely loved this hotel. Everything was wonderful from the staff to the food. Jidhin and Devu were the most helpful and accommodating during our stay as was the rest of the staff. Our room was perfect with super dark curtains, lots of space, and the bed was incredibly comfortable. We had the most delicious food every night for dinner. We even used the laundry services, which were 10/10! This is one of the best hotels we’ve ever stayed at. Would highly recommend to anyone and can’t wait to come back again.

Its value for money. Services are really excellent and staff is highly cooperative especially Jidhin and Priya.

The stay was undoubtedly excellent because of the very genial, polite and helpful attitude of all the staff right from the manager to the bell boy. I should make a special mention of Mr. Sujith at the reception desk for his support, cooperation and cordiality.

Good hotel at central location.
Food options are limited rather very limited for vegetarian food.
Swimming pool though shown in photos is not in abbad atrium, its on neighboring abbadd plaza. Similarly for dinner, u have to go to abad plazza, though breakfast buffet is served here only.
In total good, value for money place of stay

It's beautiful hotel and nice staff. The reception and hospitality was awesome. Thanks to Dewoo.

All things excellent as dinner, Breakfast, Staff, Good Cleanness, Rooms and All Staff very Polite and Reception employees Mr Sujit and Devu lady Staff very Polite and excellent with good behevier

Stayed in Abad atrium recently. We had a Wonderful experience from the hotel. Well maintained rooms with all amenities. Friendly and trained staffs made our stay more comfortable. A lavish lobby with reception area. Delicious breakfast!

Definitely we will come back again as it is worth for a single penny

Good Hotel with a nice swimming pool and friendly staff. Gym needs a major overhaul but gym Coach is awesome.

Nice hotel with a very friendly and helpful staff. Basic amenities are good like bathroom, washroom etc. Even the receptionists are polite. I request everyone to book this hotel for a family trip.

Rooms are good but baths are cramped up space even for Suite that we booked. Staff are friendly however the staff at the gate have no courtesy to guide properly neither there is proper valet parking. And the breakfast options are too limited and not worth the try

Best option for people who are attending conferences or have plans to teavel around the city Centrally located.

I have stayed at this place previously and i had good experience but my recent experience has just been traumatic. A suite room was booked in under my name but on the arrival, there were 3 staffs along with the Manager literally struggling to locate my booking. Finally when they found the booking I was told the rooms still getting cleaned from previous checkout which is fine but why can’t they say these at the time of booking. Usually I never have any issues to wait but this time my fragile parents were with me and we had to wait for 40 mins finally before we got the room.
Now rooms were just ok but I was extremely frustrated with what they call the wifi service. The wifi just don’t work, even if they are connected at times, there is no way you could access anything. This is really embarrassing that such a prime location hotel not keeping technology up to date. This is just making a fool of the customers.
Then comes the ordering of room service which took an hour and half for them to get the food ready.
This will surely my last experience as a customer in this hotel and i am sure that ernakulam has other great other hotels to stay. I will definitely not recommend anyone to stay here.