Ammas Pastries falls short of expectations with its limited pastry selection, unimpressive baked goods that appear amateurish, and a poorly lit, ambiance-lacking space.
I ordered a Christmas theme cake for my kids birthday and design was shared to WhatsApp. Who the hell in this world makes Christmas theme in blue colour? They made a cake in blue colour. When I complained about design they put too much quantity of food color over the cake to make it red. Those who ate the cake had stomach issues and their hand turned red due to over doze of food colour.i wasted my 3600 rs and got embarrassed infront of guests. Poor quality, product and taste.their cakes are not safe to eat.
Cake was ordered for my daughters first birthday, taste was average and Writing was pathetic and destroyed entire birthday party mood. It seems like wrote by illiterate one. We ordered 2kg white forest but it's was filled with vanilla and pineapple. We didn't asked for pineapple flavour but without asking pineapple flavour was added. Suggestion - If you have no persons to wrote on cakes don't experiment it on cakes.
I had a disappointing experience with their customer service. I called to order a cake for our office event, and they confirmed the order and delivery. However, I never received the cake, only to discover they don't offer home delivery, and I should have used Swiggy. The misinformation from their customer care was frustrating.
I ordered 1 kg white forest cake. Cake was okayish. But the writing was way below our expectation. It was horrible. We expect a neat and beautiful handwriting from such a famous shop. When asked, the person at the counter said it was written by a bhai. So what? It is their responsibility to make sure that everything related to that cake is perfect. I give 3 stars.
Very bad service given yesterday we have given one cake order I told that cake collected around 7pm now time is 8.30pm cake not ready our founction fully flop don't go amma pastries kakkanad
A good and well known cake shop in Kakkanad, Kochi area. Not only cakes.cookies, breads, donuts, chocolates, bakery are available. Takeaway facility also available. Mobile and card payments are allowed. Staffs are attentive.
Worst service and attitude towards customer. Even thogh the closing time is 10: 00 PM, they refused dine in around 9: 40 PM. The lady staff available was of rude manner and her attitude was like they are serving us free of cost.
Very worst shop… Bangalore shops were best with good folks.here in Kakkanad, it’s just unprofessionals with bad attitude are placed.very worst place to be in.specially, with food if you order for your near and dears, please don’t visit this place. It’s a junkyards
Such a Pathetic experience from the cake shop. Looks like goons are hired and the way they il treat customers should be always looked upon… they harass customers by their unprofessional replies.what a pathetic experience I have received from them… are authorities watching these on how customers are il treated? Worst place to be in Ammas Kakkanad branch which their staff with a bad attitude
Very bad experience with amma's Pastries in kakkanad. The cake design was very poor. Customer handling also not in proper way. Overall not satisfied with this shop.
Ordered cake by online but not processed order till i got in shop then they said theyll only process order after payment. After long conversations they agreed to make it and told wait for 15 minutes. They gave me something that does not resembles a cake. Just topped an old base with some cream and packed it. Very poor customer service
On my 10th anniversary i bought their six wonders cake.the cake bread was filled with color and essence nothing else, i had it flavor by flavor, felt like normal spunch cake with color.the slices of each color bread was not even.wondering ever they have heard of cake leveler.water was oozing from the top layer cream and it was not tasty.the cream which is used to design around the cake was made from some 0 quality wiping cream.in short it was a total disappointment for me
Good quality cakes. Available in half kilo too. The rate is reasonable. The chocolate truffle was really good. They provided customisation at an additional rate of 100. The chocolate Mars flavour was slightly out of place. The chocolate flavour didn't stand out much.
Bought a carrot n dates cake from there and it was full of fungus on the second day. I was a regular customer of ammas and bought around 10k worth cake for my office staff n family from there for this Xmas. Nowadays after increasing sales, they r not even bothered about the product quality or customer service.
I had returned the unopened cake and the lady at the counter told that few other customers also returned items with the same problem. I was so upset and was not willing to buy anything from there. And when I asked for refund, they r telling that they wanted approval from GM and collected my bank account details. It’s almost 2 weeks now and still I didn’t receive my money back.
Very upset with the pastries they gave. I ordered celebration cake which was not in the display. I thought they might have fresh pastries in their kitchen as they said they will provide it. I took some of my friends with me saying the pastries are good over here. But they gave some old hard pieces of cake which was horrible. I won't go to this shop ever again.
Had ordered 1kg Tiramisu cake for 750/- can't compare with normal Tiramisu dessert.i felt fresh creams lil over.had purchased some other flavors earlier.those were ok but Tiramisu not at all good.
God place to go to for cake and pastries. They always have variety of cakes and pastries. Tasty too. They open very early in morning from about 8: 30 and remains open till around 10 at night
Ammas used to have very good quality products when they started and at very reasonable prices. But yesterday I bought a butter scotch cake at rs650 and I must say it was really not worth it for that price. Might aswell pay a bit extra and purchase from other cake shops
Ordered a 1kg Tiramisu cake yesterday and my bad had the worst of it. Not ordering for the first time though. Had good experience before so continued to buy the same flavour almost 3to 4times now. But this time had a really heavily creamed and water runny cake.poorly presentable and poor response for the complaint.atlast had to order an other one for the guest.
Super cool options. Lotta selection which you don't find anywhere else in Cochin. Most importantly the half kg cakes. Which you hardly find elsewhere. Great ambience too and good staff.
Last week we ordered a cake from Ammas pastries (near sunrise hospital) for my daughters baptism. They took Rs 1100/- as making charge + Rs 720 per kg of the cake and made the design as per their wish. Photo of the ordered cake as attached and the cake which we received also attached. We requested for some changes, as not to put doll and need to change the color of cake and flower, it was ok. But remaining all they changed. Base of the cake should be round but they changed to square. They changed the font of writing, even spelling of " Princess" was wrong. Shoe should be on the base but they kept on the cake even very big size. They put flowers all over the cake. It was totally a mess. Staffs was irresponsible and even they did not feel any guilty for their mistake. Even we requested for paper plate and knife while ordering the cake, but they did not provide it. Really felt ashamed to present the cake on such a great function.
Myself ordered a cake from ammas pastries, near sun rise hospital Kakkanad for Birth day function of my son. It cost Rs. 1050/ for 1.5 kg. The cake was good in taste. But see the letter art they have given on the top (screenshot attached). I think it is written by some BENGALI BHAI. I didn't expect such an irresponsible approach from a reputed organization like this. I feel ashamed and lost my face in front of all my guest who came for the function.
Ordered a birthday cake from here. Average quality. Cake looked good, but didn't taste great. Ambiance of the shop is good. But the staff are not very friendly. Overall below average experience.
I bought Chocolate cheese cake for my sons birthday. It was so yummy, so tasty and it didnot have the usual sour taste as with most chocolate cakes which made it brilliant, excellent and delicious. Kudus to Ammas
Pastries are good and moderately priced, but people are not at all pleaseant or customer friendly. I been to order a cake and they didn't want to take the order then. Besides they asked me to call to a number next day morning 8: 30 and place order. But since there was a chance that I might forget and I wanted to pay in advance and get a receipt I forced and placed the order. The other dislike was that all their kitchen staffs are said to be Bengali's and hence we can't get anything written in native language malayalam. And to my wonder the staff told that I am not allowed to write on my own at their premises.
Poor service. Ordered a photo printed cake and last minute they said it's not working. Spoiled the entire function. I don't understand why they are not providing knife irresponsible service and spoiled our occasion
Amma's Pastries ambience is pretty cool. I ordered six wonders cake, it tasted really good. Cost wise it's reasonable at Rs 650/kg. They make cakes real fast, I think within an hour they will make cakes for you.