B & B Memorial Hospital

Doctors are very friendly and explain everything in detail unlike other hospitals in Kochi, there is not much rush and if you don’t have any emergency or just a casual checkup this hospital is the best place for that.

Half of the good reviews are made by their own staff kudos to that.
I remember the dialogue, vtl swarnam vechit enthina naatil thedi nadappu, like that why you should ask patients to put review when reviews can be made by their own staff praising them

Thanks for all B&B FAMILY
I am writing to express my deepest gratitude and appreciation for the extraordinary care and treatment provided to my husband, Eldho Mathai, during his recent stay at B & B Memorial Hospital. My husband met with an accident that left him with multiple fractures and severe injuries. He was admitted in your hospital, and it is with immense relief and gratitude that I share that he has made a remarkable recovery. From the moment we reached at the hospital, the care and attention you given were appreciable. Your way of handling critical situations and empathetic approach to to me gave me a new ray of hope. I was shattered and broken, and didn’t have any idea about what next, but the proper guidance on right time from your side fixed me and provide enough strength to survive. Doctors explained his condition and plan of treatment clearly to me. By god grace and with your service and support now he is able to perform his own needs. I would like to express my heartfelt gratitude to Dr. Prabhu Ranjit (Nephrologist), Dr. Sreelaxmi (Pumonologist and intensivist), Dr. Joseph (Ortho) and Dr. Laveena (anaesthetist) for your help and support. The only thing that led me to go ahead was your support and confidence you provided. I would also like to express my gratitude to the entire medical team involved in his care. From the skilled surgeons who performed surgery to the nurses and support staff who ensured his comfort and well-being, each member of your team contributed a lot to his recovery. Moreover, I extend my gratitude to the hospital administration and the support staff for maintaining a clean and welcoming environment. Coordination between different departments and the timely updates provided to our family helped alleviate much of the stress associated with such a distressing situation. Kindly convey my appreciation to all those involved in my husband's care. Thank to each and everyone played a crucial role in his recovery. Thank you all

A hospital with a very calm good environment, very clean and beautiful hospital, polite behavior of all the staff and doctors, good pharmacy service and the charges are reasonable for us.

One of the best Hospital in thrikkakara. The doctors and staff very friendly approach and they explain our treatment in simple way.

No delay, good caring, before admitting everything will be well explained, fully satisfied

A much pathetic and irresponsible behaviour from the insurance team. Have no idea of insurance providers. It is better you hire people who have knowledge or knows to behave properly. Without any consent of the patient and by standers they start procedure. The guy in the insurance team shows a very bad attitude as if it is his favour. Unprofessional behaviour. When a patient comes with high fever instead of making the treatment fast they drag it to hell. Never going to recommend nor going to make a visit again.

B&B Hospital become WORST WORST management Hospital in Edappally Area

Guys, Am sharing my experience on 19th July with B&B Hospital Thrikkakkara,
My son got fever at 1 am and I went Hospital pharmacy around 1.30 am (Because only near my area 24hours pharmacy is B&B and many times before got fever medicine syrup like this from here).
I presented my kid B&B medical card and prescription (by B&B Doctor itself, 3 month old) and asked to give CALPOL 250mg. The pharmacist refused to give CALPOL Syrup (Paracetamol Syrup) without as on date Prescription and asked me to go causality doctor and get it.
The Team work drama begin here, When I am in causality I explained the situation to duty nurses, the said you have to pay 200 for prescription as Doctor charges, I said before am getting same medicine without any Prescription and now you asking me to give 200. (Medicine cost 36Rs and even i know dose to give) They said go to Reception and ask.
In the reception also I requested to get medicine and I told it’s not for any illegal activates. It’s for my Kid fever. But they not allowed me to get without 200 Pay.
GREAT TEAM WORK BY THREE DEPARTMENT GUIDED BY MANAGEMENT …CLAPS CLAPS
My question to B&B Management is why this recent change?
Is that your entire hospital collection got low? & Target given to each doctors?
And made mandatory collection for person coming to pharmacy also?
What service you offering to poor person in this society?
What kindness & Humanity you have for Poor people like me?

BETTER YOU GO AND TRY TO BREAK SOME BANKS TO GET RICH SOON…
B&B BECAME MONEY MINDED, THINKS HOW GET MORE MONEY BY SMART BRAIN, NOTHING FROM HEART

Another Loot
When I presented my Kid medical card they says this card is expired……! Because this card have only 1 year validity …. And asked me to pay another 50RS to renew….
Dear Management why need validity on this? You need to get Card number only right…if I not spoiled my card, why cant you keep same card for life time?
If you collect 50 RS per patient. Will it make you rich?

KAMBI PARA EDUTHU KAKKAN IRANGIKKUDEY….

Service and treatment is very good. Thank you for taking care of my son ️. All staff, Nurse's and doctors are excelent.

No one should go to this B&B hospital, even if they are accidentally misguided, and should go only after making sure that there are good doctors who know about it. If I had been admitted in the hospital for one more day, my baby would have lost his life. I spoke in a threatening manner when I expressed my feelings. This is me sharing my experience

BAD SRRVICE Doctors without working experienceThose who only care about money You who are of no use to anyone, go away

Not a good experience with hospital. Met doctor, prescribed all lab test, when I came to test pb.

Hospital now asks visitors to buy mask and gloves by paying 20 rupees. Even though visitors are wearing a good quality mask they make us remove the mask and wear the one we buy from them. I have seen many who do not wear the mask which is bought from the hospital but we were stopped in the middle and asked to remove the mask we wearing and put on the mask we bought. Gloves is okey as it is necessary. Mask we are already wearing a good quality one why should we made to pay. Otheriwse hopital and doctors are very good. Inqouls have taken pics of visitors wear the mask not bought from the hospital but I can't pics of people without their permission so.
UPDATE FEB2023
They have severe staff shortages in their casualty.

Good hospital, Dr. Joseph and Dr. Vishnu moorthi good caring. Nurses are so supportive, Dr. Lavena Good doctor. PRO Rajesh, Sangeeth Besy, Fathima and other staffs, Nurse Dally also helped us a lot. Clean and Neet atmosphere. Budget friendly treatment. Thankyou all for the support ️.

Improvement is required in administration. I would rate maximum 2 out of 5 for administration. Overphone i was told that a particular doctor was available and only after reaching hospital came to know that doctor has either left the hospital or on leave. This happened two times with me. Am sure that hospital management can realize the tension and frustration one undergo in such situations. Hope necessary corrective action will be taken.
Overall a good hospital. Doctors and staff are efficient in their respective roles and responsibilities.

No commitment to customers/patients. They only need money on time. If you give your blood for testing in their Lab, it will take 3 days to get the result.

We experienced a very positive approach from the Hospital. We can't forget the support from doctors, nursing staff, HR/PR, Pharmacy, Reception, Lab, Attenders, cleaning staff, Nothing more to say. Keep this attitude towards patients as such. Thank you very much. May God bless you all.

Good service, well experienced docter especially joseph George sir and opo rajani for her service

One of the hygienic and calm multi speciality hospital at thrikkakara. The staffs are very caring and very professional way of approach. I went there for my treatment. The doctors are very friendly approach and they explain our treatment in simple way. Thats how i understand. And the management takes care of all staff in very professional way. Clean neat uniformed staffs.
All medicines are available every time, and all lab tests are available. I preffer this hospital for the next time also to all of my family.
I am recommending this hospital who want not rush and best treatment at this region.

Had a bad experience with a front office receptionist today early morning at 7.30 am (one of them) such an arrogant and unprofessional lady. She is quite impatient and billed the tests wrong and was trying to justify herself and blaming back in a rude tone. Worst attitude! We prefer B and B because of the convenience and proximity and the nurses n doctors are quite good with their service.

I went to see a gastroenterology doctor. Dr Paul T joyes. One of the best doctor i ever seen. Totally satisfied.

The hospital has a good building and facilities. But there are not enough staff, so everything is tedious and a long process. Even the staff who are there is incompetent to handle the crowd. The tests are taking long and even after getting the result again you need to wait for your turn. Overall don't go there if you're sure you need to do some tests lol.

Never suggest this hospital to anyone. We have experienced many problems in this hospital. Even front desk staffs having so much attitude.
And our belongings are not safe in this hospital because my wife's precious watch lost from inside the room. Above all this hospital taking so much money from the patient. Even after the three days follow up visit also they have taken the charge from us. And one incident happened that our baby was missed for some times inside the hospital which we requested a nurse to look after our baby for just two minutes, but she was in her dreams and our baby roamed all around hospital

Never ever suggest this types of Hospitals

It would give me much happiness if the doctor deal with me in a gentle way. Any how I will consider it as my ill fate.

Definitely a good multi-speciality hospital near Kalamassery, Kochi. It has all the modern medical facilities & also provide 24x7 Trauma Assistance. The best thing about the hospital is that it's not that much crowded & I found their charges decent enough compared to other nearby private hospitals.

Online appointment and pateint health card should be available. From last one year I am seeing it is as currently not available.

B&B i a health caring hospital. The Paediatricians are very excellent and caring. The nursing care is very good too and My father obtained good care from the hospital. Excellent Service so, due to that I give 5 stars

Been into casuality. Nurses and duty doctor was nice and friendly.hospital was neat. Only negative felt was billing in both casuality and main reception took long. At that time there wasnt any rush.

The hospital is only good for my consultation please don't go ahead with any other medical check-up.yesterday I had such a bad happening, I was ask to check ECG, it was in Casualty area, the male staff, the male doctor and the maintenance team were roaming inside casualty, where beds are Only differentiated usin unsafe curtains.

My wife had a minor Surgery an year ago, after a few months both of us took Covishield vaccine here and now wife again had a medical emergency this week and got admitted. They have given special care due to her condition and got the best treatment which helped a speedy recovery. On all these occasions, we were very much impressed by their service. Doctors, Nursing staff and Technicians are really good and professional.

I visited B&B hospital casuality on 8/Jan/2022 at 9.9am and was very disappointed by the way the doctor treated the patient. When patients visit the hospital for emergency situations if this is the way of behavior by the doctors it is really pathetic. The doctor wasnt able to understand the problem and gave some wrong medicines and we had to go to other hospital for the same. Hope this will not happen to anyone else. Management, kindly consider this issue.

I wish to highlight really good pateint care recieved for my family members. Each family has been visiting B&B hospital due viral flu. We had received high quality medical support in the casuality irrespective of reaching around 8 pm.

Wish casulaity team headed by Dr. Vishu, Nurse Maya & Ann. Front office team - Rajesh & Sandy did all support during my discharge on sunday.

Considering the hospital is only 3 year, i wish Hospital & Medical team great sucess.

I recommend this hospital strongly for all common medical issues and we will get proper patient care in difficult times.

Regards
Dennis Sebastian

No response on calls, only 1 board line number is mentioned, tried 30 mins, still couldn't connect.

Dr. Prabhu, the mannerless Medical director of this hospital is allergic to pay decent salary for nurses. He needs staff but he don't want to give proper salary. He don't know the value of nursing experience in covid ICUs. He unnecessarily degrade the nurses by considering their gap in hospital experience. Even though there is 7 or 8 years of work experience, he consider the gap in work experience and ask nurses to work as trainee. He can bring "pandees" from his state or family, and ask them to work for his cheap outdated salary package.

Hi good evening all. Today I called HR department for staffe nurse vecancy she replied very badely for that Management people plz change the HR for that I went another hospital thank u

The general medicine department is least bothered about issues of the patient and while taking the case history they are criticizing the doctors consulted before. At least we must keep the dignity of same profession by correcting not by criticizing. Had a bad experience.

Good treatment and, all staff behavier is very good expesialy nurses and doctor sainaba beevi, pediatrician

Pathetic service rendered. We have tried as it is closer to my house. No professionalism at all. The pediatrician left the hospital without informing the patients and she didn't show the courtesy to see the patients who were waiting there for n hour for follow up treatment. The staff didn't even inform us when we called them up to book the consultation.

They place one doctor for one day next day the doctor is no longer working. And the other day the other doctor also disappears.disappointing

Really caring and best approach. Thanking the whole team for their service. All the staffs are empathetic and I m highly impressed. I will refer to all the needy. Thankyou all.

My father was highly critical. A big salute to the team of doctors all the staff who stood by us guided nd explained everything through out our journey. I am really indebted to the kind caring compassionate and humanitarian approach of the hospital. They understand emotions and gave us time to settle down rather than focussing on monetary benefits.
Special thanks to Dr Tom Thomas and Dr Renjith Prabhu who was very caring in their approach. Best wishes to B and B memorial hospital and the entire team. Keep up the humanitarian cause and approach. Thanks