Bata Shoe Store

Take a 1000 Rs Shoe, they give disclaimer saying it is Rexin and it will wear away in 4 Months.

Ok, that is fine. You think pricer shoes would be better and buy a 3000 Rs Shoe, in 20 days there is a thread hanging out (PS: Not even worn).

You ask for shoes that have Threading of sole (As some that I have used has), They proudly state that none of the shoes are threaded and it's all glue. Ok, fine.

Exchanged 3k shoes for 5k thinking Price approximates to quality - Again wrong. Within 4 months of wearing, it shows sign of glue wearing off.

Pathetic quality of Shoes (Hush Puppies used to be great years back. Loyal user from my father to me, and my brother).

But if such is the attitude of staff and pathetic quality of product, rest assured Bata is digging its own grave.

From a loyal user to a no supporter of the brand.

I think Woodland or Clarke's can be explored. Personally I have had great experience with Woodland with their after sales service.

Edit- The sole of the Hush Puppies shoes has broken down. It has not been even a year. 5k down the drain. Please do not waste your time with this brand and showroom.

Edit- I have switched to Clark's and they are wonderful shoes. Better value proposition than Bata.

Good collection and nice service at reasonable price.
But carry bag is Chargeable.
It's very shameful for such a big established company like BATA.

Service is good, but the availability of size is less. Only small size shoes and chappal were available

I visited this shop today. Waste customer service. The small boy who handling in cash counter his behavior was 10/0

One of the finest bata outlets in ernakulam. Most of the items are available here and if even if they are not they will help you order and deliver it directly to your home.

Good collection. There is a slab placed in high level between road and parking space and so it is very difficult to park. Especially when we turn and try to park.

Everything is good until you have an issue with a product. In just a week shoes worth rs 2000 got damaged.which i showed up.they plainly said they can do nothing. Dint even bother to find wat can be done.stupid. No value for customers money. From past 10 years im customer of BATA. But this is really unacceptable. They should understand that no customer will raise an issue for time pass and need to value their complaints as well.their trust is what a brand needs.

Good big showroom. The staff was very courteous and ready to help with everything we need. They are following covid appropriate guidelines as much as they could. When I visited, the collections were less and not up to the mark.

Collection of Mens' slippers is minimum. Ladies collections are good. Not too costly. Good customer service. Home delivery available.

Went here to buy some footwear for my father since he is nostalgic of the brand from the old times.
Me on the other hand, was not looking forward to this as I thought they wouldn't have a lot of collections.
I was definitely wrong as they have changed from the last visit we had some years ago. Bata surprised me with how they have grown to accomodate the new trends.
The only issue I felt was that they were short staffed so during rush hours, even though the staffs are polite, it's difficult to get proper support and suggestions.

Spacious store than many metro city stores. Good collection. Even during this pandemic time he is quick and maintain good stock level

Good customer support. Next to MG road Metro station. Only few vehicles can be parked. Pay and park facility of MG road Metro station may be utilised. No much offers for good products.

Good setup, spacious ambience, parking is an issue at M. G road, service was good. Good selection and range.

You can enjoy the worse service experience from here. None of the sales guys are not going to help you.

But I vote 5 stars for the BATA and there products.

Great store with best collection and best discount offers. Very customer friendly staff. Probably the best bata store in Kerala.

Bata has a wide range of products.but unfortunately I never get most of the items the reason is there will be no size or the colour will not be available.when ever I visited the store i had a feeling that am in government office, no want us to buy anything.hope they will improve their service soon.

A authentic footwear store. Good selection and timely offers makes Bata a place to shop at affordable prices.

Bata have good collection of both economical and quality shoes, good thing is that the salesmen there would make sure you don't buy anything or atleast make sure you don't visit their shop again. And this is the case if you visit any of their shops, MG road branch happened to be the last one for me.
Inv. No. CM1026190037616.
I hope someone who is in charge, take care of this problem soon.

Good collection of shoes, sandals, bags and accessories for ladies and gents. Bata is now selling many other brands including Scholl, Hush Puppies etc. Bought several items today for the whole family!
The sales persons are experienced and well trained. Bata has interesting offers for the festive season. We are satisfied with our visit to their showroom today.

Biggest Bata showroom in Ernakulam and very good Customer friendly staffs. Good collection of footwears.

Located near to MG Road metro station and easily accessible and getting noticed. Lots of verities of footwear products available and beautifully arranged and maintained. Customer friendly staffs helps in the easy selection of products and informed repairs will be taken care.

Good. 50%off only on few selected Items. For gents very few items on discount sale. For ladies comparatively more items than mens.

Bata is one of the leading footwear showroom in india. They provide various types of offers in several seasons. Last week we got 60 percent off in sandals and shoes. Their service is really good and the quality of the product is also good compared to the rates. Rates are affordable by every people.

I been their customer since ages. Regardless of all these new Bata shops which came out recently, this one still the best in Kochi. More collection that most other Bata showrooms. The rest typical Bata. Parking is a menace there. I believe not more than 4 cars can park there.

Big discount promo. But all questionable products on sale. Not even strong enough for even a day. No warranty. No guarantee. Arrogant top executives. Customer service totally sucks

Bata is always our go to place for school time footwear and for ladies footwear. Their items have quality, but recently we had a bad experience where my son's footwear, the side part came out. This was for the casual wear.

Yes it is one of the best and leading brand in shoes, but the executives here are slight different from company. It seems that customer s are not getting there attention well. But the shoe collection and arrangements are good. Need to improve the customer care part.

Sales person needs to be more professional.no uniforms, attitude towards customers should change.

Nice collection compared to all other bata showrooms in Kochi, this showroom is located nearby seemati, mg road
4 slots for car parking
10 bikes can park
Restroom available

Pricing seems to be rip off. Same product that I have bought at 699 is 999. Huge hike with visible quality improvement. Bought from an alternative brand. Similar quality and no rip off pricing.

They used to make good footwear. But now quality is going down. Bought a pair of sandals and the stitching came off same day. When i went back to the store, the guy at Bata asked me if I ripped it off on purpose to get an exchange. Also, they decided to repair it and not give me an exchange. So now i dont have sandals till they finish repairing it. Iv been buying from Bata for as long as i can remember, 23yrs atleast. They just lost a trusted customer. Ive never been more insulted in my life. I'm never ever buying from Bata again.

Probably the largest and well stocked Bata show room in Kochi. On MG road close to MG road metro station.

Extremely rude staff and old products. Treats customers very poorly. Trust me, it doesn't live up to the BATA name. Kindly avoid this place.

I think this particular Bata Store has the best collection of footwear amongst all other Bata showrooms in the city. Nicely located, near the Chennai Silk Metro station. But Parking is a bit scarce. They have some good folks to attend to you.

I went there looking for a pair of Sandals, and finally I was able to use a discount coupon also for my purchase. The crew are nice and helping.

Went there 3 or 4 times till now and experiences have been okay.