ChicKing

Woest service attitude from call center team and Aluva branch. I have been chicking customer for many years.everytime I have experience worst service attitudes from Aluva branch. I have placed and order.even after hours. I have no updates of my order. Even after followup customer care.worst experiance from them. Comparing to service far better I'd others.i wish if ur service attitudes goes dis way will become the worse.

Pathetic service. No one was there to serve food on upstairs. We waited 15 minutes for the waiter to come. No one responded and we left there without having food

Slow service by kitchen staff and portion size was less. Had to wait for 45 min to get the food

A place where most of the items in the menu are unavailable and where service is woefully poor due to inadequacy and inefficiency of staff.

Hardly was there any customer when we entered this rainy Sunday evening, yet we had to wait for long after we ordered. Many of the items in the menu were unavailable; and for which orders were taken, we were later informed after a hungry wait that most of them are finished!

There is no self service and even when the available food was ready, it was not served until it turned cold because the only serving staff was busy, sorting somebody's bill. All this while, the one who looked like a supervisor or store in charge was nonchalantly browsing his phone, unmindful of the drift.

Chicking, Palarivattom is best avoided if you do not want to be disappointed. Plenty of choices around and if one is particular about Chicking, choose another outlet, certainly not this one.

It's an okay outlet. Easily accessible. Parking might be available for a couple of vehicles. The restaurant itself is pretty standard but nothing outstanding. Service is good and the food is good too. Can get crowded at times. I can't note anything particularly different about overall ambience and vibe. Good place for a family to hangout and have fun. First floor seating is ideal

I was a customer of Chicking and Chicking Palarivattom since 2005, probably just from their start. I had seen that the quality of their food and service showed steap decline and today we are just occasional. Their attitude during in-dine or online is below standard. I made several attempts to stop junk food. Chicking helped me doing it through their attitude. I almost stopped any junk food today. I wish more people say good bye to such junk food and stay healthy, for.health is wealth. Recently I ordered food for my guests through online app and both the parties terribly dissappointed us but enabled us buy some healthy veg food and that was a blessing in disguise. Thank you Chicking for helping us save health.

I had ordered food online. Fast quick efficient prompt delivery. Quality taste are good. Prices are reasonable

Best food and good service.
Crispy and tastey
Everything ok.
Parking facility is a problem.
If sunday dont worry about parking.

Went there with an expectation of good food and service, Staffs are not active in such a competitive field. Food prepared are very bad, even their small competitors are having much better food.

Very cheap customer service. If buy a parcel we need to check again other wise they will miss and didn't kept the correct billing products. If we found any mistake from them side they behaving bad. I hate this palarivattom chicking. I didn't feel any satisfied from them. Don't go there that much misbehaving employees are they.

One of the famous shop in palarivattom. Small outlet compared to others. There is a small parking space infront of the shop. Due to corona thing, can't wait or sit inside the store. Need to order and wait outside. I have added latest photos in the update section. Good service. This shop is decently aged, it has been there for quite a long time. Neat and maintained well.

They serve decent pieces at table however they bundle small and deep Crispy fried chickens for parcel

So much delay on food purchases.
Approx 20-30 minutes calculated.
When needy time comes.

About food is quality assured.
I have seen great combo deals.
Parking is good. Not extra ordinary.

I called directly to there number to.order and they kept giving me.other numbers which were not responding, and finally when they agreed to take order they said they don't have certains items but right after 10 minutes I ordered in swiggy and got it, customer service is really poor and there quality is decreasing day by day,

Ordered food took really long time noone cares there and when I asked they told it's all trainee staffs.ordered a garlic dip it didn't arrive at all.but was mentioned in the bill when informed them it was discounted from mine if you are hungry it's not a good option.

Tried a quick bite and was really impressed with the burger that I had. Well maintained and right in the heart of the Palarivattom town. Best olace to hangout after a Kochi blasters game and have a snack-in!

Cheaper than K. F. C, it's good but it's not that great. I've tried barbeque chicken which was very small piece. Total cost of bbq chicken was 130 but size of chicken was almost the size of a toffee.

Service was really bad waiting time was so long.waited for mayo even after billing.gladly bill had the amount though not served.we were asked even the table number while billing.

Good fried chicken. It's not juicy like KFC but it's got it's taste. You get offers during weekdays too.

Easily visible with basic parking facilities. Staff is well mannered. Not crowded, especially during daytime. Could do better with the time taken to serve the dishes.

Best food. Hygeine superb. I always choose chicking over kfc. My all time favourite.best service.affordable rate. I loved their pizza too.different menus are available.

Succelent, rich in flavors, and delicious. Reasonably priced, can be enjoyed by both adults and kids alike. Located almost everywhere in kerala and the middle east, this brand is sometimes preferred over KFC in kerala.

We are regular customer of chicking. Previously they serve good tasty food, but now a days they are serving food without any quality. Today I got chicken which was not properly cooked. They served half cooked chicken and served normal Pepsi. They serve Pepsi and other soft drinks without cooling.

Overall the best customer service one can get. Quick delivery of food. And the food is fresh. The dining staff is exceptionally friendly and trained to handle complaints and have an idea of what's in the menu.:)

Nice ambience, unlike the other chick kings or KFC this place have a table service wich makes you rasy to spend some good time, sit back and relax. The staffs are really service oriented.

Very spacious and I personally think that this chicking is better than the one on M. G. Road. Depends on perspectives and taste preferences.

We had burgers, newly introduced tacos and chicken bucket (9 pieces for 499). Burgers and tacos were deceiving from what they shown in pic.

Nice atmosphere and goods are awesome and sujith the staff is very good and he did good serving also

ChicKing is a rapidly growing fast-food chain in the region, specializing in serving the tastiest crumb fried chicken using a secret recipe which includes a unique blend of the choicest herbs and spices serving Real Recipe, Real Taste, Real Fried Chicken since the year 2000.  ChicKing has grown from a single unit outlet to a conglomerate having 70+ outlets world over. And along the way, we've managed not just to create history but also live it: from starting an outlet in UAE, They have spread their wings to not just the GCC, but to different continents around the world! It has been a journey that has seen us open outlets after outlets, as we've got our hearts set on creating history. ChicKing, established as Al Bayan Foods, a part of the highly reputable and renowned Dubai based Al Bayan Group of Companies & a registered trademark of Banquet Foods International, RAK-FZE, UAE. ChicKing began its journey with a simple yet determined dream – To create a brand that brings happiness, satisfaction and smiles to our valued customer's world-over. Over the years, it has successfully realized this dream by making ChicKing a favorite destination for real and tasty fried chicken. ChicKing – A brand that has been built with over a decade of commitment and unmatched quality continues to make tremendous strides within its sphere of business. Whether its global expansion, new menu or innovative services and outlets, the change is charismatic and the customers have been lapping it with great passion

Address:
Veerath Complex, 3rd Floor, Civil Line Rd, Palarivattom, Ernakulam, Kerala 682025

Good service but the store was freezing cold as temperature wasn't adjusted according to the climate. I was there dine in later due to unmanageable chillness, requested for take away.

Wasn't the best and was expensive compared to other places. The service was great and they do take order and serve to your table.

Need to improve the seating. Not at all comfortable. Food was excellent. But need to improve the seating area.

Ambience was good. Food taste is just okay. This is as expensive as KFC is. Or rather more than that. But is less tastier

Palarivattom chicking I s really nostu for me. Sitting at the top floor and having fried chicken cool

Good food as always, tasty, comfortable, accessible, the location is calm but in the key area. Enough seating, parking available, less crowded.

I have to wait 30 minutes for getting the menu card. Poor service. After ordering, have to wait more than 30 hrs to get the food

Kidooos finest destination of yummy fried chicken.but they must reduce the pricing. I think it's a little bit costly.

The girl at the cash counter is well mannered and customer friendly, please maintain such staffs always. Food quality is also good. For takeaway, waiting time is also considerably fast than the chicking Near Maharajas.

Good food with best taste. Moreover the taste the service was superb their behaviour was very good and polite. Temperature is optimum music was quite and enjoyable. Parking is available and there is a whole playing space for kids. They also provide hot and cold water too. Furniture and interior works are normal.

Tasty Broasted Chicken and Combos!

Veg combos are available as well

Cool ambience

Neatly maintained table and seatings

Decent and polite service

Impressive Kids play corner

Pocket friendly

Ample parking lots

They seem to provide special bucket offers on weekdays specially Tuesday, Thursday and Friday

Definitely good place to hangout with family and friends

Tasty but food is not fresh, anybody can easily understand that the chicken has not been cooked fresh but has been heated again. Food is reheated from afternoon for night.

Not worth the money spent. Let the money factor go. It takes minimum around half an hour to get the food. For every order they will tell 15 min order time but it takes more than 30 mins. Not at all worth the time and money.