Beware of staff displaying the worst behavior and be cautious about purchasing defective products. Even if the defect is not your fault, don't expect any replacements. The 90-day guarantee period and return policy seem like a joke, offering little reassurance.
Decathlon (French pronunciation: dekatlɔ̃ is a French sporting goods retailer. With over 2,080 stores in 56 countries and regions (2023), it is the largest sporting goods retailer in the world. The company manages the research, design, production, logistics and distribution of its products in-house; partners with global suppliers; and markets its own brands directly to consumers in Decathlon-branded big-box stores.
The retailer stocks a wide range of sporting goods, from tennis rackets to advanced scuba diving equipment, usually in large, big-box superstores averaging 4,000m2 in size. Decathlon Group markets its products under more than 20 brands. Its research and development facilities are located across France, where the company develops its product designs, registering up to 40 patents per year. Its success has greatly contributed to the decline of independent retailers in France, while the spread of its own brands has caused great difficulties for traditional manufacturers. 2008 was a record year for the company as the brand Decathlon had beaten all its competitors on three key points: margin, market share, and highest turnover per square meter of retail space. It is arguably the third at a global level. [citation needed] A 2008 survey of 774 catchment areas at the request of the Ministry of Economy and Finance shows that "for sporting goods, Decathlon is dominant in 92.8% of zones". This dominant position has the effect of marginalizing its commercial competitors, including independent retailers.
Hi all, I am Dr Shiny a dentist since 33 years and a fitness trainer since 10 years
Decathlon Kottayam offers an extensive range of high-quality sports gear, from top-notch sportswear to durable shoes and accessories. The store provides a one-stop solution for sports enthusiasts, ensuring a delightful shopping experience. With a variety of options for sports bras, shoes, and caps, Decathlon caters to diverse preferences. What sets it apart is the affordability without compromising on quality. Whether you're a seasoned athlete or a casual fitness enthusiast, Decathlon Kottayam is the go-to destination for budget-friendly, reliable sports gear. Dr Shiny Dentist/ Women's fitness trainer/ Career counselor Kottayam Public library, Shastri Road. Kottayam 1.
Nice collections I was there for jackets.not so much colour selections for jackets When I visited number of staff were low So it took a lot of time to select things But the staff who already there was very helpful too.
I used to be a regular customer at decathlon. However the newly purchased hammock was torn on the very second day. Did not expect such cheap quality products from decathlon. When tried to claim the 2 year warranty, I was informed that is is only applicable for the stitches and not for the cloth. Then what is the point in warranty if it's not for the cloth? Appalled by the extremely poor service from a reputed brand. Never ever going back to them!
It's been more than 1 month since I have been calling them regarding a treadmill complaint. No positive approach from their side till now. I feel like I shouldn't have purchased their product. Negative after sales service from decathlon.
Nice place. I bought a rain coat worth 499. It's nice for that price. Affordable one and quality one! Decathlon.in is one stop shop for buying sports goods online in India, now open for all to buy sports products at an extremely affordable .
Sports complex. It's always exciting to visit deca. Covid norms are followed. Upi payment available. Everything under a roof. Quality of product is good enough and affordable. Happy to visit.
Spacious store with good parking facilities. Good selection of sports and outdoor activity equipment. A different experience from what we are generally accustomed to in India.
Severe staff shortage. Need to increase cash counters also. Parking lot awesome. Good variety of stock. Received very good customer service from staff Aishwarya. Thank you Aishwarya. Keep it up. You deserve a 5 star.
Very Bad experience from the security guard at the gate. He behaves in a very rude manner to customers. Please train him to talk well with customers. Never gonna visit Kottayam branch again because of this.
Very lazy and unprofessional staff. They are not ready to assist you in selecting any products. We had visited Decathlon stores in Delhi, Bangalore, Punjab, etc. But first time experiencing such unprofessional staff.
And also no power when we visited, so it was suffocating inside the store. Totally bad experience.
Final destination for sports accessories. Many choices for jackets, rain coats, sports shoes, swimming accessories, caps, cycles etc. Guaranteed products.
The best place for all sporting needs. Such a huge store with ample parking space and nice collection of stuff. Staffs are super friendly and always ready to help. Taking shopping to next level. Easy returns and good customer support. I recommend this 100%
It’s same like any other Decathlon store. Would prefer the facility to be air conditioned given the hot & humid climate of Kerala. Also suggest to provide cycle test ride facility outside shop premises, as it can be dangerous with kids always running around. Covid safety precautions are taken at entrance which includes temp check, sanitiser usage and contact details recording. Adequate parking available. Staff is helpful but you may not find staff at every section readily available as they interchange their roles at billing counter or to other tasks. Cycle repair workshop is available within the premises.
I will rate 5 stars because I buy a pull bar and a cycle but it doesn’t have any problem. Decathlon products are extremely good quality and I most loved fact is, we can trail the product for free if is it cycle or gym equipment. You want to visit. I hope you will enjoy
I am permenent customer for last 3 years, till now whenever i gone i see the people working in there is absolutely kind and helpful, they treat very lovely and explains each confused products to us, also for me, nice store to get all sports and other cool stuffs, so statisfied, ️
Good collection of all kinda of sports goods under reasonable prices. They have wide variety of products under one roof. Big parking space. Easy locate the place. Friendly staffs demo products for hands on experience
One of your staff named Saraj was very helpful and caring one and cleared all my douts regarding the product and demonstrated very well.thanks decathlon
I with my wife recently visited the Decathlon store in kottaym first time. We visit the store just for a fun. But we got a elite experience from the store. One Mr. Sai Raj Introduced we to the store and he took every where in the store. With the help of Sai Raj we got a chance to experience the cycle, scooty, snooker, tent etc.etc.he provided all the specifications of each products even he knows we not have an idea to buy. Thanku Sai Raj for a wonderful experience and Decathlon. Thankyou Decathlon for such a beautiful experience. I should keep in touch with you peoples if i need any sports items. I recommend the Decathlon Kottayam store to the peoples who expect extremely well customer support and god quality products at reasonable price in kottayam,
A great place not just for sports people, but also for people looking for shoes, slippers, T-shirts, shirt, Trousers water bottle, Cycles, sunglass, sports watch, head phone, water resistant mobile pouch, quality badminton racket, fitness equipment etc.etc. No body can't compete the quality and reliability of dechathelone products.
I am using the rain coat for the last three seasons, mobile head phone for the last two years, no complaint yet. Shoes and chappels are so comfortable, and we can feel the quality when we use.
The behaviour and helping mentality of staffs are awesome experience that attracted me to visit again and again.
Thank you so much to the proprietor for starting the outlet here other wise we always depend on Nike, Reebok, Addidas, etc.
A brilliant place for a sport fanatic. We went to decathlon couple of days back to purchase a badminton racquet, it had a very good collection of racquets and related equipments. A big shout out to Mr. Justin who was at the badminton section who was very knowledgeable and enthusiastic in helping us to select the exact product we needed. Was thoroughly impressed by his and all the other guy's attitude who worked around there. Will surely recommend to all sports lovers to go there and check out there products.
Loved to be in this place Amazing sports goods Products available with international standards I bought a btwin cycle from decathlon and it's accessories and it's awesome