Domino’s Pizza, Thiruvalla

One of the worst dominos. Yesterday i have ordered 1 chicken kheema makhani and a class regular pizza at 10.30 pm through Dominos App. As of their policy their working time is between 11am -11pm. At 10.30 pm they told me that they have closed for dine in so i accepted it and took it as takeway.took around 10 minutes to take payment from me as there was around 6-7 staffs at the kitchen no one was bothered about me all of them are doing the cleaning and closing works at 10.30pm. When i reached home and opened it i became shocked there's only 1 small piece of chicken in that chicken kheema pizza. I haven't faced such issues from domino's yet as i am a regular customer of dominos and bought pizza from many of there stores across india.

The Thiruvilla Dominos branch customer service is terrible. We ordered for pizza but the staff didn’t bother to cook and deliver the pizza. We got our food after several other orders. Don’t go here. Staff don’t wear gloves while cooking. It’s a shame for Dominos branch.

Very first and final experience:
Ordered few items through Domino’s app, after few mins got a call from restaurant, one item was out of stock. It was strange to hear there’s no refund partly or fully. I was forced to replace it with something which I never tried from any restaurants. Finally received my order but two add one were missing.

I spent around 3000 rupees also on my order, 3 kinds of soft drinks, and 3 large pizzas I requested from the person. Please give me a carry bag for soft drinks suddenly from the back area get the cost of the bag of 10 rupees from me this is very shameful behaviour from Domino's pizza.very bad service.

Although the outlet is small compared to domino's outlets in trivandrum, the ambience is good and you get the same menu as in the capital city. I guess it is a 25 seater. Even though it was a working day the outlet was crowded but I did not have to wait longer.
The pizza I ordered was served on time and it was delicious. The offer for today was you get your sixth pizza/order absolutely free. But I am not sure the time span. Since Dominos is a chain, would this offer be spread across outlets or is it outlet specific? No idea. But it is a great place to dine out or hang around with friends and family.

Very poor customer service.

Right now I am in this outlet.

When I came, 4/5 staffs are simply talking each other and seldom care to even address a customer.

These kind of people are spoiling the brand value of the shop

Nice little outlet.has 3 tables that sits 6 people and 2 smaller tables for 3.and some extra chairs at the side.
The pizzas were average.i believe i have had better Domino's pizza before

The interior is spacious, staffs are polite and well mannered, pizza was also nice. The pizza cutting was not upto their standards.

Tried Dominator Pizza. The space they have is too congested. It doesn't offer a good ambience. The pizza tasted fine. It had the dominos standard taste, but as the name suggests, chicken has to be the dominant and also minimal number of pieces were expected. Hardly I could spot 2-3 pieces of chicken and 2 pieces out of 4 slices had no traces of chicken even. Customer service was great. It costed Rs 733 for a couple of regular dominator chicken pizza. Satisfactory customer service.

Bought from pizzas twice. The pizzas are great and preparation time is excellent. But during both instances they forgot to add sides that were paid for. Rahul the store manager was really helpful in resolving the issue. The staff needs to be trained properly to ensure that they bill you once and not separately for the carry bags to avoid inconvenience.

Excellent and quick service.
I was ordering paratha pizza for the first time and I generally don't prefer spicy food which I did specify.
I wish the girl at the counter would have given me a better option.

Nice location, out side city.
Restaurant and delivery is at first floor.
Enough Parking spaces.

Limited space but a good Domino's outlet. They however don't accept international credit cards which is big minus (with such a large NRI belt)

Soooo happy, Domino's has arrived to my hometown. Love you Domino's! Always have always will.

This outlet is truly world class! Clean and comfortable. Love the service and behaviour of staff. Very professional and sweet<3

Must visit and enjoy authentic pizzas - Domino's style.

A little cramped for dine-in experience. Hope home delivery starts soon.
Flavour and preparation time are standard.
Most of the offers are online. So better install their app.

The food was epic! Pizza was really good. A lot of toppings and cheese. The crust was exceptional. And the chicken meatballs are soft and spiced on the inside but has a lovely crunch on the outside. I ordered take out, so the timing was appreciated. Will recommend for on road trips.

Similar to anyother Dominos. Noncompromise for quality. Lot of staff.
Outlet is little small.

Nice pizza spot in thiruvalla. Better to chill with friends. As always the mouth watering pizzas with nice offers. The shop is little small, The service is good.

Good ambience, hygeine and clean, fresh, hot & delicious, received order with 5 minutes, staffs are friendly and following covid protocols. Dine-In, Takeaway & Home Delivery available.

Wow. So unbelievable. It's so close to me. Tried it out today. It's so delicious and mouth watering. They do have have some best offers too. The place is also a good hangout place.

The pizzas are so tasty. Dine in is the best since we ca have hot hot pizzas. Ok

Finally dominos in thiruvalla.
No compromise in the quality of food they provide,
Pizza