It's a good hotel with all the facilities we need, their service is very good, the rooms are very spacious and clean, it's the perfect hotel for our budget.
Worst place to live, very rude, staffs, a glass which was very old was broken in room, they made us pay Rs. 6000.00 even though it was lack of maintenance, would suggest to remove this from a star hotel. Status if possible. They have worst staffs who don't know what hospitality is
We had an incredible experience at the hotel. The staff members were extremely friendly and had a fantastic approach towards their customers. We would like to express our sincere gratitude to all the staff members. Without a doubt, we will highly recommend this hotel to all our friends and family. We appreciate the exceptional customer service. Thank you!
I recently had the pleasure of staying at Hotel Emarald Cochi during my visit to Kochi and I must say it was an exceptional experience. The staff was incredibly welcoming and friendly, and went out of their way to make my stay comfortable and enjoyable. The rooms were spacious, clean, and well-equipped with all the necessary amenities.
I had an enjoyable stay at the Emarald Hotel Kochi. The room was clean and comfortable, with all the necessary amenities. The staff were friendly and accommodating, making my stay even more pleasant.
Nice hotel, Rooms are spacious and ambiance was so good.excellent dining, house keeping and room service. I really enjoyed the stay. Worth more than we pay.
Hotel room service is very poor They wrote guest lift but its used house keeping staff n they r not allowed to come in lift we faced many problems to come dawn from 12 th floor. Ask for hotel manager but no one available n even demand to give complaint book but staff treat as illiterate person n giving blank page instead of complaint book Even people of Kerala not talk in Hindi language Very bad experience so don't choose this hotel n waste ur money
This hotel located near by Vittila area. Hotel is having very good ambience. Very good staff, good behaviour food allso good one. Beautiful view from the 12th floor. Suite room is very good food for a family team others wise four members. Very came and quite place inside the city. From here we can assess airport and High way and bu station very easily.
One of the worst hotel i had ever stayed. AC was working like a generator. Bath room s like an antic one. Select only if you are not having any other option
Taken room from mmt and it shows good photos Rooms are spacious bt property is less maintained and floors are tidy Ac remote is not working Tv remote is nit available we get a spacious room only
Very messy old property. Foul smell like dead rat smell at reception area. Rooms not cleaned. No power supply at rooms. I never ever seen that, guests need to open the fuse board box and switch on the power button. But you experience the same in Emarald Suites. Not at alll recommendable.
Rooms are not clean, bathrooms are so antique the bathroom door handle was in my hand. No one escorted us to the room. We had to search on our own and carry our luggage. The food is average.
Its okey for bachelors. Not good for family when i take my family to there i feel so unsafe. Then tha staffs are so good and nice responsible.overall its okey for staying for oneday. Breakfast also nice not bad.parking is good
A best three star hotel in vyttila. It's best in the segment of its competitors. Very good service and all public transport are accessible in 15 minutes travel.
It's really a pleasure to stay a few days there. The hotel located in the heart of city and easy to access all near by places like fort Cochin, Marine drive, Lulu mall, etc. The hotel staff and service was excellent. Rooms are very spacious neat and clean.and the main important point is that value for money.when you are come to visit Cochin please gohead with Emarald suites you can get a memorable holidays there.
Amezhing this place and very clean & compatible rooms, staff response with friendly, healthy food for chief and best available with all Kerala special and over all (I like this hotel) ? ️
A very nice place to stay. The corporate rooms are really good. Overall good experience. And special mention the location, in the city, that was the most convenient factor for us. Would defenenitely recommend to my friends visiting cochin
It was a nice stay. Hotel is located near the junction. Excellent staff and hospitality.staffs are very friendly. Clean rooms and hot shower.it's completely worth to stay
Warm welcome with welcome drink and wet towels very spacious suites with balcony good city view breakfast was excellent staffs also good I like this hotel I recommend others
Good hotel at sffordable prices quality of rooms is very good reception room service and house keeping are pathetic very near to metro station i recommend others
We came from Chennai to this hotel. We were corporate group. Very clean & hygienic. Receptionist were very friendly & more helpful. Rooms were very clean. I like this hotel & I recommend others.
Stayed with my family on november 15. Located in the heart of the city. Just 1 kilometer from Vyttila junction. Room was neat and clean. Staff was pleasing and helpful. We ordered limited food but food was tasty. Overall experience was excellent.
As the name says Emarald, this place is just an a amazing gem in the Heart of cochin. The warm welcome with the welcome drinks and local kerala snacks in itself was an experience. The burgers were spectacular especially the chicken peri peri burger. The stay and hospitality was priceless