Hotel Excellency

The hotel is conveniently located near the Cochin Airport.
Pick-up and drop-off shuttle service is free for the person traveling.

It is a normal
Hotel with okay type of rooms. Prefer to book room directly as you may get extra time to vacate. Food is okay and rooms are small. Location is near to Airport.

Charged 1500 for non a/c.rooms are very small, dirty, not cleaned, very dusty, bad smell in rooms, worst room conduction, no air inside room.

It's cute little property, with a very courteous staff, very near to the airport and excellent service.
They also provide you a free airport drop, which is very good value for money.

Very bad. The service is not good. Clothes were lost in the hotel’s laundry. There is no cleanliness
Stay away from this dirty dirty hotel

Stinky bedsheets — as if they have not been washed since the last person was here. Hair from whoever was here last on the sheets. 3000 for partial night stay (early AM departure) and this level of quality is BS.

Came here as all the nearby places were booked and a “local” or passer by, suggested this place. Too exhausted to research further. If you are reading this you should keep looking rather than stay here. Avoid.

It's good hotel to stay especially the travellers
But room cost was high for the one night stay

Bit expensive, but all other hotels were booked. Comfortable stay. Early morning hot water is a blessing

Hotel management/staff are very helpful and polite and ambience is decent. Just 5 minutes distant from Cochin airport with free 24*7 airport pickup and drop service.

Very poor condition of hotel. Made me pay 1300 for a non AC room. It was not well kept, smelled, the chairs were dusty and the room had no ventillation. When i opened the windows, mosquitoes. It was a nightmare. Even my flight journey the next day was affected.

• Well mentioned rooms
• Free pic up and dropping to the airport
• Excellent food
• Free wifi
• Neet and clean rooms

28 room hotel less than a km from the airport. Reasonable tariff, clean room and bathroom. Running hot water. Kitchen with room service. Free airport drop.

We booked this hotel on the spot. Ours was standard room as we had early flight next day and we booked around 8 in the evening. We booked it for a night. Free airport drop service provided. Owner and staff very kind and helpful. They understood our requirements and helped us. Tea was excellent. Restaurant is not available but room service available. Food prices are decent. But we did not eat there as our room was small. But many food options available next to hotel. 5 mins from airport if you take cab.

Staffs and drivers are very pathetic, rooms were not at all clean and the bedsheets and pillows were also dirty.

Had the vey bad experience with the owner of the hotel and the Driver. We have planned a trip with them and the behaviour of tye driver was also pathetic at the end of the trip he was charging double of the the kms. Were. And when i said i will not be paying this much then he called police and collected some of the locals to threatened me, they don’t respect girls they don't respect there guests at all. And the owner din’t even utter a single word to the driver and there was one bengali staff as well he was also blaming me instead of the driver. I had a very very bad experience with them. They used bad words in there language with me. They are cheaters and liars. Kindly din’t trust them. After the whole drama i have to pay the extra amount what they have asked because the locals who came from there side were threatening me that they will beat me and will not let me go to my city (i am from Delhi) this kind of behavior i have seen for the first time in my life and i will not be able to forget.

Kerela is a good place but this thing mentally disturbed me a lot. And i will never be able to forget.i have the video footage of the driver when he called the locals and police. Police was supporting but the locals were creating so much issues just because of the driver, owner and that bengali guy.

This all started with the driver but then hotel staff and the owner also supported him.

*** PATHETIC DRIVER, STAFF AND THE ROOMS AND ZERO SAFETY ***

The towels arestinky,
dirty and torn, food they served was horrible. They keep smilinh and thats all they do. I checked out a day earlier. Horrible.

It was really great experiance. Very good hotel and nearby airport. Walking distance from airport. Clean and hygenic to

Very close to the airport with pick and drop facility. Good reasonable priced food is available in the room, no restaurant.

We went as 2 couples to hotel excellency.
Amazing service given by Mr. Shaju. He sent pickup for us to the airport even though the hotel was 2 km from the hotel.

When we didn't like the room, he changed the room for us and helped arranged the transfer from kochi to Munnar. Also, helped us arrange transfer from Munnar to Allepey. Amazing person, helping nature. We would prefer to visit them again when we come to Kochi.

Very near to Cochin International Airport, friendly people home like feeling. Good foods at very reasonable prices, 24 hour service, help in wake-up calls, luggage weight measurement machine. Came with family and we like the place.

“Very good staffs. Clean and tidy rooms. Adequate guest room amenities. Overall had a nice experience in this hotel. ”

We expect a lot when a hotel is near to the airport but this hotel doesn't match to our expectations. Service is bad. There's no restaurant. Very small size rooms and small size beds, which are conjugated for even 1 person

We like it for shirt stay and staffs are helpful and so accommodating also the free shuttle for airport

A comfortable place to stay near Kochi Airport with excellent staff, prompt service, neat rooms, and a reasonable price. I had a wonderful stay at this place and will definitely stay here if I had to check into a hotel at my next visit. Bye for now.

Good budget hotel near Kochi International Airport. Just 3 mins drive from the Airport. Good rooms and facilities. Staff are friendly. Room Service is available. Food is good and Cheap. Airport Drop is available for free. Its ideal for overnight stay near the Airport for business trips.

Near to airport, clean, in budget only for stay. Don't ask for any tea, coffee or breakfast. And they accept Cash payment only.

One night stay is recommendable more than that will curse you.
Easily accessible to airport even they are providing pickup n drop.

Rooms are very pricy for the facilities offered. We paid 3000 for 1 room for night stay.
Service is not upto the mark, hotel front staff and onwer told very high for their service when selling rooms but fell hugly short on delivering. We had 2 rooms and in the morning both rooms did not have hot water (it was Nov and rained full day yesterday so needed hot water). Finally we were delivered hot water buckets like small time lodge. Person attending was not courteous also.
Go for another franchise hotel who care for their brand and provide service.

The room of choice was Good but small Hotel is at walking distance from Cochin airport. They give free pick up facility, i found it ok for one night. They usually don't provide free breakfast. Price is economic for being near airport. If u land late night don't need to wonder around just go and sleep Check out best morning.

This hotel is located very near to Kochi airport (around 600m) Best if you want to stay overnight and start your journey to Munnar. Good staff and service.

Spent very little time at this place, but it felt very nice here. The rooms were very clean and beautiful. The staff is very friendly. The location is just walking from the airport, but still they will drop you to the airport in their own car. I would say go on and book this place.

If you are looking for a good hotel under afordable price, hotel Excellency is your answer. Its near the airport and has 24 hours service and the service around here is great.plus point: wifi available

The hotel is located at a walking distance from the airport. The rooms were clean and the rooms service was also great.

The Excellency hotel of course has its bumps, but so do the very expensive ones in India! The western expectations are not met any where, and it can be frustrating. It is a modest hotel. The punctuality can be improved.

Having said that, I found the main desk to be very considerate and thoughtful. They were filled with humanity.
I had been ill and I booked here, because the cab driver felt that it would be a good place for me to rest before flying and it is the nearest Hotel to the Airport.

The young staff, which at times seeem arrogant is not fluent in English and can be interpreted as arrogance. But I do not think so. It is the lack of language.

The simple food brought to the room is clean and excellent.

I think that the service industry will improve in India. This hotel has a better chance, because it is clear that they are trying and want to improve.

All in all, I would revisit and would recommend it. I would definitely ask them for the second sheet to be added prior to having the blanket touch my face!

Well worth the money for the compassionate and thoughtful behavior.