HOTEL SWARNA RESIDENCY

I have a worst experience faced overthere. Didn't go there after seeing their beautiful room pictures. All of them are fake and Didn't maintained bed sheets and blankets. Room are very small. Service rating is 0 out of 5.

A budget friendly lodge at a comfortable location. Rooms are a bit tiny, but things are arranged in an engineering mind. Bed, floor, toilet are good. Walls need little updates. Lift service is available from first to 4th floor. Entrance ia through the basement floor. A visitor has to enquire the location as "swarnam jewellery " as there is no board saying swarna residency.

Room very old
Bathroom not clean
Some room Bathroom not working.
Some room Ac not working

Totally very poor

Not good services and not a good room atmosphere for family. Not Cleaned bathroom. Unwashed bedsheets. Over all that was a weird hotel

Cosy Rooms
Satisfied to a great extent
Will choose here, If I am coming again
Such a nice hospitality they offer

They provide a low budget stay. By considering the budget it's ok. I had taken single occupancy here. The room size is very small, just bed space. It's enough for a bachelor to choose to sleep. But the room doesn't have cleanliness. Pillow covers, turkey, bed sheets need proper cleaning before giving to customers. Better development required in case of the same. Otherwise it's a perfect choice.

Really bad experience, especially their behaviour to the customer is very bad.they are playing drama in the deal of payment! We booked a room for 700 and can't sleep there, b coz we feel like we are inside a dogcage, room is small and can't move a little. After complaining they said okie, 100 rupee is refundable. While check out time they are acting like they don't know anything about the refund.

I loved the stay here very very cheap rate but good quality room perfect place to chill with friends

Neat and comfort place to take rest. Avoid auto because drivers commission will be added to your room rent. Rent upto 600rs. Room is comfortable for two members

Do not visit this place the way they treat customers is not good we need to pay extra money to switch on the ac. The main switch of the ac is in their cabin.do not book this place is oyo because if we book an ac room in oyo we need to pay extra 300 plus rupees more than the rent we have payed in the oyo app.

Horrible, i am booked this property 3months ago through ebookers. When i was check in the room was not ready, used bedsheets with blood stain, pillows are veey dirty with sweat smell. Bathroom not clean room was messy. I amvreally upset. I am claim to my refund to them

Best please to accommodate, but single rooms are small and it's not easy travel zone for walkers on ernakulam

A budget hotel. Close to city centre. Apt if you want a clean, decent room for an affordable price

Cozy and comforting. As others have said, there is absolutely no space in single rooms but everything else is pretty damn good. You've got more than enough space in bathrooms and also you've got all basic necessities. You've got good space in your wardrobes. Just space is lacking in the room to stand. The bed is comfy, and although there is televisin, you don't have a remote!

The rooms are so small (just only 20/30 sqft), even you can't move a little.room photos are misguided. There is no drinking water.no toileteries.noncontinuous television channels.

Do not recommend. Lousy place. No fire exits. No service. Rooms are terrible.don't even look at it

Very good room.iam staying room number 503 on 24 december and reception staff also good.they are providing mineral water and outside food allowed

They are very punctual about timing. Rooms are clean to some extent but there was dusty smell. If you need to stay for a very urgent need go for booking. It's near to good restaurants that well satisfy your tummy including local thattukada. Behaviour of staff is neither good nor bad.

If u want to stay at very affordable price in cochin, this hotel is ok.but has its own shortcomings.

If u want a hotel within your budget.with neat rooms just stay here.per day rent is very low with air conditioned

Single room size is less that it's just ok ok type for 1 person not enough space to walk around inside the room also. But if we consider the rates and all pretty cheap on sites like MMT (Make my Trip) and all.

Nice low budget Hotel in Kochi. I have stayed there once with my friends. The experiance was not bad.

The room looks cheap and overall this was the most horrible experience I have ever had. The service was so bad we couldn't even get an extra towel. There was no drinking water, only mosquitos were there. The room was very congested, it was difficult to keep any luggage. The photos provided in Goibibo were fake and deceptive. They collected 200 rs as security deposit, God knows why. Positive side, bathrooms were clean, they provided an extra blanket.

Stayed her for 2 nights and the place was a complete dump.
Wall paper hanging from the walls to dirty moldy bed sheets and walls.
The bathroom smelt of urine and bugs under the bed.
Catfish by the pictures online.
Hotel manager was nice enough. But his little hotel cronies had no clue how to provide any sort of service.

Couldn't find a lower star to give. The photos are really deceiving. The property people are so irresponsible that nothing seems to get done. They keep playing the blame game and no work get done. They don't provide basic aminities and the towel hasn't been washed in a long while.

The single room is so small, I should say tiny, 45sqft (8x5) to be precise and they show case themselves as a 3 star hotel! The room door doesn't open fully, it will hit the cot, no space to walk inside the room, well no space to even keep your luggage.

Worst admin. No proper room allocation.morning water problem. Total waste.i will never suggest this hotel.

Bathrooms are disgusting, bedsheets are not new stained and yellowish seems as if its been in use for a long time. Do not recommend this place.

All facilities are extremely bad, we booked an A/c and they betrayed us and gave us a non A/c. Their behaviour to the customers is very bad. And the room is not larger as seen in the photos. They gave us a non working tv. This residency is a f**king residency

Just ok for an overnight stay. Hotel Aryas nearby is indeed a blessing with good veg food of very good quality

Never book single room here. It is just 7ft × 4ft size.you will feel like you are inside a dog cage. So cramped.

We had to call the POLICE because the owner was abusive and rude. He was continuously shouting at us while we were checking out and denied the refund which we paid for the room key.police asked us to make sure we file an FIR against him. According to police, a LOT OF GUEST HAD CALLED POLICE EARLIER AS WELL.
NO ONE TO CARRY LUGGAGE AND SOAPS. No service no ethics no manners and abuses girls. Im attaching the owner photo. Make sure never go to this place and talk to this guy

It's a good hotel for a family to be stayed. Rooms are neat and clean. It is situated on the main city, so there is no problem for foods and purchase

Bed bugs, small claustrophobic rooms. Staff is like a police officer questioning our orgins. Mosquitoes. Nightmare of an experience.

Very small rooms. All ventilations are closed. AC not working, TV not working but the charge or all. Power cut in midnight.

Horrible experience, 1000s of mosquitos feasted on me, nobody to attend or care. Not advisable at any cost