Really bad experience purchasing appliances from these people. They offer absolutely zero support for service. Promote very bad brands and then when we look for service, these brands don't even have service centres. Never buying from them again.
Priyadas G Mangalath We were received well in the showroom. We were served well too while trying to choose the fridge of our requirement. The fridge was delivered at the promised time. Thank you for everything.
In my personal opinion it is the best place for good deal and if you are planning to purchasing electronic equipment from any other shop, just compare the price with ideal.
Very poor customer dealing. It was not like this before but now things have changed. The sales personal lacks information about products to be explained to thier customers. I visited the shop during diwali season and made a purchase of 60k after which i was offered a BIG GIFT of a TAWA. We had to badly fight for this.and finally this gift was upgraded to a low brand induction cook top with high difficulty. Delivery of purchased products is as they feel like no proper communication is made to us on time. We had the worst experience ever. The sales guy has an unique answer for you always. Madam i dont know.pls guys find some better shops other than to waste your valuable time here.
All in all home appliance shop. We can buy all home appliances from here. Special offers are given in the time of festival season. Staff service is good. And also car parking is difficult.
One stop shop for television, refrigerator, mixer grinder, microwave oven, water purifier and many electrical home appliances available here. Festive offers also available.
Poor service. I bought an OTG worth 7k. They was so hurry and the staff too were lazy. And they convinced me to purchase an OTG.brand is morphy Richard. But already in complaint. With knob functions. I called several times in their customers service. And dey came and accepted that the knob is in complaint. So i returned that product for replacement or complaint correction. Now its 2 years. Dey never communicated till date. And i placed a complaint in consumer court. Awaiting justice.
Really good customer service by ideal staff, really naild it. Giving all the minute detailed about a product. And all the help until our products reached home Our customers executive is: Vaisal Good job keep continuing it
It was really a good experience. One of the member Mr. Vishnu was really helpful and understanding the customer preferences and really helpful for choosing the better product based on my purpose and future use. The staff were so polite and friendly and kept formal appearance the service was so great
I brought a refrigerator from ideal Home appliances kaithmukku. The executive Ajith Anil helped me very well with his kind and well customer service. Their customer service is very pleasant and educated. I really prefer this to my family and colleagues.
Great experience.staff service was to good Staff named sheeja explained all the details And specs over all good experience thank you Sheeja and team ideal
Today I visited the shop for purchase washing machine. MR vishnu helped me to bought the right washing machine for me.he cleared all my doubt about the washing machine.iam very much sastisfed and happy to be a customer of ideal appliance shop.especially thank to MR vishnu for his frendly behaviour.if you think to buy any appliance I suggest ideal home appliance for your shopping and meet Mr vishnu.he will suggest the right one for your need.
Reni and Sajin did a great job delivering the products at Promag apartments to me as scheduled. They were very helpful and did a great job. Thanks to them
Good customer handling. Knowledgable staff. Akash who was the staff assigned to me was very helpful in explaining different options available and then later on is arranging delivery and setting up at my home.
I purchase 1.5 ton ac from your showroom and your sales executive one mr renjith is realy appreciate and very helpful for me thanks ideal and S. E mr renjith
Worst place to buy home appliances. Customer service is worsen and have no responsibility for delivering and installation. They are only for money from customers after that they have no responsibility in service. I didn't have the such a worst experience in my life. I will never buy anything and never introduce this showroom for my friends.
Very good showroom for electrical and house appliances. They have a good range of products. The sales executive was really patient in explaining everything and answering my queries. Purchased several products from them. Always had a good experience. I am going with a four star rating instead of five, because last time when I go there for a purchase they wanted me give them five star rating. No problem in asking for a full rating, but it not good when they forcefully made customer to rate the purchase from the showroom itself.
I have purchased many products from Ideal, recently I purchased a washing machine from them. The customer service and the offers they provide are good. The customer service given by Mr Akash for my recent purchase is worth mentioning.
I bought many home appliances from here and the customer support they provide is excellent. Its hassle free process to buy home appliances from here. Looking forward for more purchases from here
Today I purchased a table fan from Ideal Kaithamukku. The sales executive Sheeja was excellent and very patient to explain the details of the different products