I normally don't write any reviews but the experience in Jo Bakes is so bad that I had to write a review. Me & my wife first went here at 2019 or something, at that time this place was good. But when we went there recently, the experience was really really bad. Food: I ordered a chicken burger and it was pricey. But the burger was exactly like we see burgers from local bakeries.with the chicken patty tasting like the remains of Al faham chicken or something like that. It's like they don't even know how to make a burger. We also ordered a cake peice which also tasted bad. Service: we ordered a watermelon juice & specifically said no ice. When I realised they are taking too much time, I asked them again & it's like they had forgotten about it and brought it to our table but it has ice in it. We then had ask them again to replace it.we also had to wait long for that too. Atmosphere: Tables & all looks ok but don't ever go to the toilet because it doesn't look clean at all.
Price: extremely pricey for pathetic foods like these! Never go there unless you want just to throw away your money and also want some stomach problems too.
I dont understand how the rating for this restaurant is not above 4 stars at least. Every single thing I have ordered upto now has been pretty much of a higher standard than many other outlets serving the same thing and I do not put reviews just after one or two experiences with any place. Price is reasonable and quantity is adequate too. Great job to the chef and team! By far, one of my favorite places!
Ordered VEG food but got non veg after waiting 30 minutes. Then was made to wait another 50 minutes. Waitress didn't write down the order and didn't either request the order verbally for confirmation. Finally had to leave without eating and having to pay the bill. They have no shame, they asked for payment.
This place is simply awesome. I love their food, especially their pizzas. The brownie shake is good. We also tried their garlic bread, sandwiches, pasta and more. I'm a regular customer and they treat their customers well. Moreover their rates are pocket friendly and affordable. Try em out!
It's a good place, but there are some customer service issue happening here. Coz we need to call them for ordering our food, normally when we were seated they automatically came and take our order or wait till we decided and on that time they take other order. But I didn't see anyone taking orders from customer here. And I saw some customers leaving angrily with poor customer service. So they need to take care of it else everything is ok.
Bought Veg Pufs Today. I was really surprised to see the stuffing when I opened it at my home. I couldn't find any veggies in this so called veg pufs and found a few chilly flakes inside the half baked / cooked maida roll. Shame on you guys for charging Rs. 20 for such a half cooked chilly stuffed item. It's better to sell it as a spicy maida roll instead of the name veg pufs. I don't know how this restaurant is still surviving. Worst of the worst pufs I had in my entire life. Over and above the item price, they had charged Rs. 10 extra for packing it in a very thin plastic cover. Be ashamed of yourself for looting your customers by charging 10× for poor packing of items.
They use food colour and lot of oil. We ordered biryani, pasta and tomato rice. They use colour for biriyani and pasta was immersed in oil. In tomato rice also they used colour
Very bad service. Dont go nearby that restaurant. See the way they are giving coffee as take away and it took almost half an hour get this cofee lost time and money
Good food, we have ordered 2 verities of pasta and both of them were fantastic, and considering the price it's the best in kochi. Felt little oily still the taste was good. Also ordered one mint lime and iced tea, I wouldn't recommend the iced tea.
Great staff, re checked our order twice and made sure it's the same.good ambience for long chat and food.
Bakery items were stale and a day old. They reheat it in a microwave right in front of you before serving. I tried their croissants, cinnamon rolls, pudding. All the same.old food, stale and tasteless.
Very bad experience, we ordered Chicken wrap, God after 45 -50 mins, there was no chicken in that, and the wrap was very very hard, it was like eating paratto - that was made 3 days before, Mayo was like some bad cream, we asked so they replied as, mayo was the one they buy from market. Very bad experience, lost our money, me nd my frnds were totally upset.
The worst experience! Placed the order exactly after one hour from giving the order. The patties of burger was ridiculous. Overcooked.literally black. The reason for the delay in order as per them is that the patties are prepared after giving the order (the worst of the burger i ever had till date). Fruit salad - cutting and mixing some fruits? Like seriously Between this one hour we asked them to cancel our order and give us our bil. The horrible of the horrible experience we had.
Worst service I've ever experienced. We were asked to wait for 20 minutes while order was taken. Later when we inquired about the same after 40 minutes, they asked us to order something else.
Worst experience ever. Actually I don't share negative reviews. We ordered a cake for a function. I told them to write congratulations. Very bad customer service
Poor taste we had ordered a moose from them for our daughter birthday cake was yak in taste moreover. It's just normal cake no moose cake at all. Pls pls don't spoil your day. I had wasted 850₹ so please think once before placing an order with them.
Last Sunday I have spent approximately two hours in this wonderful restaurant with my family and had chicken nudils, soups and some Chinese dishes. In my opinion Jo bakes is one of the best Chinese restaurants in Kochi, especially in Kakkanad area. I strongly recommend.
It's a good bakery at Vazhakala, enroute to Kakkanadu Palarivattom road.there is a big space with great seating arrangement is available.enough parking space is an added advantage. Almost all bakery items available and I service also.good ambience.
Last day I went to jo bakes. I ordered a vanilla shake and my friend ordered an ice cream. This is the worst shake I have ever tasted.milk powder is just added in the cold water that's all. Also I got many large pieces of ice cubes (not sweet enough.) I also had a bad experience with the black forest cake. But when I complained they have given me a plum cake instead after calling many more time. I couldn't completely drink that shake and just spoiled my money. I was very thirsty due to the power failure for the whole day. That's why I went there with much expectation. So sad
The service is not so great. There is a delay in taking orders which could be avoided with proper staffing and management. The food is ok but more on the expensive side
Dishonest business. They do show items on Zomato which they do not have stock of. To top it off they cancel orders on Zomato and pretend as if they did not do it.