Kalyan Jewellers

When I went for a purchaing, I did not get consideration because it was a small earring. I felt that customer value is only given to those who have more money.

The billing has taken over 1.5 hours and I have had a bad experience here. I wish the customer experience was better than what my parents and I went through. With my senior citizen parents no one even bothered to communicate the delay while the staff saw us wait for long hours. I had to go to the manager and tell them before we received an apology. A good customer experience means proactively recognising what’s a customers need and problem too. After this experience I am really hesitant to go back.

Collections are less and billing procedure was slow though we were the first customer of that day.

Kalyan made it's brand by their Quality of Products and Services. Here's no Difference. Customer Satisfaction is what they are Giving primary importance. Staffs and Their services are very Good and Reliable

I personally had very bad experience recently.rather we buy gold.they are eating our heads saying something about their schemes.if u take any scheme we are gonna give discount etc etc.other wise if we say no they are gonna get angry on us.these type of employees are a curse to an establishment.

Glorified jewellery shop which took more than 2 hours to bill two items. It was a Monday morning with hardly any customers. Maybe if billing would take time, they should be informing customers so that they can make use of that time better.

I'm not an expert in commenting about jewellers so cannot opinion about making charges and gold quality.
All ornaments are offered in wide variety and patterns across age and culture.
BIS hallmarked with 1 year guarentee is offered with take back scheme. Ideally located with parking facility is a blessing.

Loved the place. Great options. Wonderful service. Had Abi guiding us through the designs. Really helpful and friendly.

My experience is so bad. Kalyan is one of the most reputed Jewellers, there is no doubt at all. When u ofr ur MC 3% in ur advt it is very intrstng, but while purchasing gold frm u the same is mountening up. I think sometimes it is up to 50%. In MC 3% package there wil b 1 or 2 pcs only.

I hv Pucrchased thrice in 2020 frm Kaln.

All range of 916 gold ornaments; Kerala, Antique, Traditional, Chettinadu, Bengali, Rajasthani, Foreign, and also Diamond Collections. Purity Analizer was displayed in the showroom.

Went there for exchange
Kept the word as they claim in ads
Was really friendly and helpful
Enjoyed the experience

They followed Bad business practices. For example, they told me that they would give me special discounts, if I visited their shop on Sunday. But, it was false. There was no special discount. Their intention was to anyhow make me purchase jewellery from their shop.

Good service and polite staff. Wide range available as per your requirement. Very transparent process for gold exchange. Recommended

പറ്റിക്കൽ അല്ലേ എല്ലാം. പെട്ട് പോയി. 15% പണിക്കൂലി വാങ്ങി ഒരു ചെറിയ വളക്ക്. മറ്റു കടകളിൽ വെറും 6% maximum ഉള്ളു. Original bill ചോദിച്ചു വാങ്ങുക. അവർ ഒറിജിനൽ ബിൽ തരില്ല. കാരണം അവർ പറ്റിച്ചു പൈസ വാങ്ങുക ആണ് നമ്മുടെ കയ്യിൽ നിന്നും.

Friendly staff and collection is also very good. You can get a variety of designs. One of the trust worthy Jewelry in India. You can go without any hesitation for gold and other jewelry purchases.

The place is Of course the very first jewellery venture from Kalyan group.and they maintain that tradition. Staff is of course with good experience n very helpful.best part is that they never force the customer to go for any product.hard to see those kinda attitude in other places.

Making charge is too high.good selection.my kalyan customer have no choice, they will kill them

Pros good quality and range of jewellery is available.
Well behaved and well mannered staff.
Diamond collection lacks choices.
Parking facility is available but the person there was always on phone and not helpful the two times we went.

I felt their making charge is high. Service in Trissur branch was fine.

I visited their branch in Doha also and was disappointed with DOHA Wakrah branch customer care. They don’t accept diners club cards even though they advertised

Poor service sales people dont know how to talk, making charges is very very high.simply showing in TV add that they are lower.request not to go any shop there

Most of their ear studs are faulty in design. The back screw keeps coming off.we've noticed this with around 5 or 6 pairs now.poor craftsmanship

Good collections. Good service. Special thanks to renjith.m. V. Excellent interface and experience as alwaysvery pleasing behaviour. Had a wonderful experience