Kent Baywatch Suites

I Am a frequent stayer at the Kent baywatch and it’s indeed a pleasant stay with amazing staff support. Special to mention about the person miss Maria who’s been at most attentive and supportive in making the stay very hospitable and noble at her work. Residing at the baywatch has always been my personal choice and I wish them all the best.

A really nice stay, They are offering a huge luxury 1 BHK apartment with a Lake view. It's value for the money you pay. You can use their amenities like Swimming pool, Gym and In house Restaurant. NB: breakfast is not included with the package.

Loved it. Rooms were excellent, food was excellent and service was great. Will definitely revisit

Really happy to have chosen this property to stay for two days. It is actually a room, hall and an attached kitchen. AC in all areas and two TVs - in bedroom and hall. To top it, our room had a beautiful balcony facing the bay waters, and with beautiful sunrise.

The location is about 10kms from city center. The public buses (starting from Edakochi) stop just outside and one can go to new street, fort kochi and city. Or use ola etc.

Attached restaurent served us very good food. Separate review there.

Hotel ambience is good only.but they are giving toilet paper and other items as ration.kitchens are provided without utensils.some functions are going on the open space on December 26 evening.such a awful noice pollution can't tolerate. I won't recommend this property

Hi guys, this property is so good so alluring sun rise n so sooting.everything was so clean.pool water was so good.so comforting so vast and the restro food n service was so gooodddd …i would tell all to go stay one day plzzzzz!?

The nature of a vacation is now changing from a short day trip, to longer duration stays (or staycations). Kent Baywatch suites is exactly evolving in the way hotels all around the world (something that i personally see across US) are now providing the space for a modular kitchen, working area, dinings table, fridge, lobby etc etc. To add to this, if you have a very nice restaurant (see my other reviews on The Kochi Cookhouse) that even provides room service, then this place is a steal. The uninterrupted view of the backwaters, well maintained swimming pool and an enormous parking area, adds to the beauty of this place. The staff was very helpful in booking cabs for our visit. I would highly recommend this place.

My first visit to the city, Having a terrible experience here. Except the room there is no service at all. Will have to wait for everything from getting your key to towels and room cleaning. Keys get deactivated every day at 12 pm, will have to get it activated everyday. For cleaning the room even after reminding in the morning, no one turns up till we got back at night. And after that too one hour no one turns up. So basically don't expect any service and don't get carried away by just seeing the pics of the property. Definitely an big NO.

Reception staff is worst…Don’t respond in a friendly manner…
Need to ask for everything in the room…
Last guest used condom was in the room…Did not even cleaned it…
No Complimentary breakfast unless asked for…I don’t ask anywhere for complimentary breakfast in such hotels…
I was treated as if I was staying free of cost…

Service wise they really have to improve a lot, intercom response also very poor and no follow up incase if we raise any complaints.

Even the food delivery to the room was very poor, for a small tea or coffee we also have to wait almost an hour.

At night dinner we almost waited an hour with kids

Perfect stay@ baywatch. Well maintained hotel with a great service. The roms were huge and spacious.outstanding view from the balcony. Just feel like a home. Staffs are polite and humble special tanks to ms. Maria she made our stay more beautifull. Will definitely visit again?

Perfect weekend getaway for family, apartment style rooms with a great view of backwaters. Pool is excellent.

What a delightful hotel!
I stayed in this hotel for 10 nights during the Bianale.
My daughter enjoyed the pool everyday. I loved the fact that it was so peaceful and quiet in the hotel.
The staff are so nice, welcoming and ready to accommodate to evey need, question and request.
The restaurant is just downstairs and the staff there is also super helpful
Will definitely come back!

The suites are quite decent. But the service is extremely slow. The rooms have some amazing views, though. Overall, an average stay.

Superb Customer Service And Staff Are Awesome
Rooms Are Neat And Clean
Pools Are Clean And Well Maintained
Service Good

We had booked in advance. And were randomly allocated a view of road room. What was more painful is that the reception person who is a customer service person was constantly arguing.

Sad that guest are not valued.

I don't generally provide reviews but my experience was so poor at this place that I wanted to share it so others can avoid booking here.

1) I was booked in the room next to the courtyard. On both nights I was there they hosted parties. The music was so loud that my room was shaking and went into the early hours of the morning. I tried to sleep in the kitchen area to minimise the noise but it was still very loud so I only had a small amount of sleep.
2) I booked for two nights. On the second day the card to my room stopped working. I went downstairs and had it rectified. Apparently the issue was caused by them making a mistake and thinking I only booked for one night. At around 5pm that day a staff member came to my room and woke me up from my nap (which was necessary after having such a poor sleep the night before). He said that I needed to pay for another night because I only booked for one night. I the had to speak to the manager to resolve the issue.
3) There were consistently alarms going off at the property which was distracting.
4) The amount of water coming out of the shower was almost non existent. There was only a small dribble.
5) The power to the room regularly went off.
6) This is only a minor point but whilst the advertised gym does have some dumbbells, the majority of the other equipment is broken.

All in all, one of the worst places I have ever stayed.

I had a great time at Kent bay suites. Amazing hospitality & services. It’s suitable for family couples n friends too

I stayed with my frdzzz last night. It was an amazing experience especially the service. Special thanks to Ms. Mariya for guiding through?

Very good service
Very comfortable rooms with all facilities
Wonderful view from the room
Very easy to go other sightseeing places

Service is bad. Got the same room for the 3rd time. Room key card was not working for the third consecutive time, they dont care to repair it. Had to wait almost 30mins for check in process, even though we were the only guest checking in at that time. Room was not so clean as well.

We had an excellent stay here nice ambiance with a morning and evening views which is a must watch if you are with your loved ones