We're very impressed by the service and bespoke mattresses provided by this company. We're especially pleased with Vishnu who made sure we were happy with the purchase. Great customer care from taking measurements to delivering the items. We would definitely recommend this company.
Pathetic post sales service. I bought a mattress worth Rs 40000 and within 20 days of usage there was defect in stitching. The company says that they cannot replace the mattress as the defect happened after 15 days of usage and the supplier is taking no action to fix the defect. Its been more than 4 months and no action has been taken by the supplier to rectify the stitching defect. We have sent numerous text messages and have made several calls but all in vain. Even after confirming that we will pay the stitching cost and any labour charge associated with it, still no action has been taken to fix the issue.
I am editing my intial review (which was done a month back) and adding:
Even after posting the above review the concerned supplier has not bothered to contact us to fix the problem with the mattress. This shows their attitude towards their clients.
I purchased a Kurlon Matress today. It was a very good experience in shopping at Sreelakshmi Enterprises at Trivandrum for the Kurlon Product. Especially the behaviour and treatment to a customer by the SALES EXECUTIVE Mr Vishnu is exemplary. He looks to be a Born-Sales Executive
I had visited couple of stores/ dealers in Trivandrum that sold different brands of mattresses and finally zeroed in on this Kurl-on store at Kesavadasapuram. I found their dealings were distinctly better. I met Arun who was quite friendly and provided necessary details and choices to suit my requirements. Delivery was on-time and was managed meticulously. I would have to use the product for at least a few months to rate it from a quality perspective but all in all I would highly recommend this store.
Very good service. I purchased spine comfort and celebrate model. 2 years before I purchased one mattress and that one is still in excellent condition. Thanks for the timely delivery.
Bought Spine comfort mattress. As the name suggests really good mattress for your back. Three years ago I purchased a spine therapy mattress which is still in excellent condition which is also really comfortable. Very friendly staff and nominal rates.
Really appreciate the service offered by kurlon. They helped us to choose the right kind of mattress with our requirements. Customer friendly and prompt delivery. Quality mattress at best price.
Nice showroom and the service staff was very attentive and helpful. They explained the products in detail and took us through the billing and stuff in a prompt manner.
The mattress looks premium and is very comfortable. Though this is just very early to call it the best, will be updating my review after few months of usage
Very good service and staff. I bought Kurlon glory mattress from here. Nice comfortable mattress. The product was delivered before expected time in excellent condition.
Showroom is good & they provide very good service. They explained various options available and the delivery was on time. We have selected orthopedic mattress and it provides great comfort and support.
I have purchased a matress from Kurlon, Kesavadasapuram. Had a wonderful experience there. The staffs were really helpful and knowledgeable. They could guide me to the exact matress which I really wanted. The matress is very comfortable. I would really appreciate the service and recommend the showroom to anyone who would like to purchase matress.