Too much price. Ordered a Chicken dish worth 290 Rupees but they will give 30 Rupees worth chicken and rest is full of Curry. They are stealing our money.
Service verry very bad Worst customer service you can imagine. Brings wrong order and makes you wait forever. The soup we got had a disgusting odour. The platter was delicious but it took forever to deliver. Never returning again here. We were literally waiting for an entire hour for something we had already paid our money for. This is miserable, not even the bare minimum. Hope it improves for the food they provide is tasty.
The food quality is good but the customer service is terrible I would say. I literally had to wait for an hour for my food. Apart from that everything is great. The place is well kept and clean. The location is roadside and is easily accessible.
Worst customer service you can imagine. Brings wrong order and makes you wait forever. The soup we got had a disgusting odour. The platter was delicious but it took forever to deliver. Never returning again here. We were literally waiting for an entire hour for something we had already paid our money for. This is miserable, not even the bare minimum. Hope it improves for the food they provide is tasty.
Last time when I visited this place it was nice.this time around it was unfortunate they way the guys behave.they are so interested in collecting the money first and after that the customer is forgotten.and the place has become dirty.proper maintenance is not there.it is covid times and people.making food are not wearing gloves not even a mask.yesterday I had been there to buy swarma but it was really sad to see this behavior.
Poor customer service.from the server I Came with my friend to have lunch. We sat on 4 seat table because of not enough count the server said that u cannot sit there like that he said with no manner. It's our choice to sit where it is not their. I came their with my friend he is new to that hotel I prefer its good one in palakkad but at the time of the behavior for waiter hurts. I'm almost have their only but it too bad experience.
Very Good Ambiance. Very Good Quality & Quantity of Food. Reasonable price. Good customer support. I am strongly suggest LONDON BAKES N GRILLS. Keep it up
In group tables they always put up "Reserved" board thereby avoiding small numbers. Then Lot of discrepancy in getting seats. First come is always ignored. Last come would be accomodated as per their wins & fancies. They are only after money. Those who got self respect won't go to this hotel. Hence I don't recommend this hotel. There are very good hotels in the same road who are customer friendly.
Overrated mediocre restaurant. The food they served to us was bland, saltless. The ambience was the only positive part. Maybe non veg was good but veg food we had was terrible.
Being lockdown yesterday, I opt for their free home delivery facility for my favourite al fahm manthi from London bakes. As usual they were prompt in their home delivery too. Highly recommended
Service is horrible.we ordered and the food is coming after 1.5 hours.pathetic services. In my opinion that ending with London bakes is really frustrating.
I went to London Bakes to have dinner with my friend, We ordered steak. The waiting time was very less and the staff were very courteous and helping. In my experience, this is the best place for steak, grill, and fried chicken in Palakkad city. I would really love to taste their other culinary items in their galore in the coming days.
Its a great experience. The ambiance is very welcoming and peaceful. Dynamic Chicken wings and Beef shawarma was very very tasty and worth of money. Highly recommended.
Very poor customer service there is no priority for customers as they serving as their wish.i have been waited more than 50 min to get my food and as I complained they told me to cancel my order and go. Worst experience ever
It was my first at this restaurant and my experience was very bad. Service was very poor, they had so much attitude and they were least interested in fulfilling the customer need. We had to remind them regarding out order again and again. There was no coordination between the service staffs.
I know it's hard to find a good vegetarian restaurant, it wasn't just about the dish that went bad but when I informed them about it they didn't care much about it, they kind of ignored what I said.
I went around evening and still they didn't have half of the things in the menu, choice was very minimal and that too turned out to be very bad. I ordered wheat paratha and kadai paneer, curry didn't have much flavor all I could feel was coriander seed in my mouth, wheat paratha was also very bland in taste.
I would never recommend this place for anyone especially because of their rude service.
I had visited this place on 7th of this month. Food was tasty. Service was also satisfactory except one guy (wearing a cap towards back of his head) who refused a replacement of a carry bag for carrying our excess food packed. In fact he kept the packet in the table before cleaning and waste food stuck in the bottom and spoiled the carry bag. Some classes on behavior with customers would solve this problem.
I m from chennai, visited London Bakes yesterday with family. Though the food was standard, but have not seen a customer care like this. No proper hospitality and server who served us was harsh in taking the order. He doesn't understands what we are looking for, he wants us to order what he sugguest. I feel more than the ambience/taste of food, politeness of staff and the way u treat the customer who comes-in is much important. We ordered something, he brings something else. Also the server who served us was making fun of us with his colleagues. Wrost experience v had yesterday.
Awesome restaurant with good Chicken manthi and tandoori chicken. They serve authentic north Indian dishes and cakes. I recommend this place to all other traveling this way
Chicken items available here are good. Reasonable price and an interesting atmosphere also. My friend took chicken biriyani. Again, he ordered the same for home delivery within two days. I had ginger chicken. That was also very good. And we had lime tea also. You can have tea or snack from the ground floor if you are in a busy mood. Deserts and shavarma are also available here. But I never had it as I am not that much interested in it.
This place is one of the best restaurants and baked at Palakkad. A place were you can come with your family. A quite atmosphere with a great ambience. Not only that the food is also amazing. Try there Porotta and beef curry. It's superb. Not only that other food items like grilled items are great.
The three star is for the food quality, the ambience provided and the grill restaurant. The attendants are useless though.they dnt even know how to deal a customer.he talks to me as if i have come to his home damn.but mr.ajeesh is ok.he is a great attender and i am quite happy with his service.