Mascot Hotel Sayahna Garden Restaurant(KTDC)

Before it used to be the pride of Trivandrum. But now it's not.came here for an engagement function. The hotel is not maintained properly at all. Staff are extremely unprofessional. Such a shame the property is not properly maintained nor taken care of. Food was fine.

A must-visit for Minions

Their main indoor restaurant is now called Swathi. If you have ever wondered what it feels like to live a minion's life, you MUST visit Swathi Restaurant @ Mascot without delay.

Hospitality and 5 star service are so 2019. Jet setting into 2020s is this restaurant where you will be made to locate the menu with a mini treasure-hunt that will take you all over the waiter stations and then separate the sticky pages to find the dishes.
Nothing like an adrenaline spurt to get the appetite going.

Once you have placed the order, you will now have to find a way to drink water. Sure there are glasses but what to fill them with? You notice that there are a few blue-shirt donned stewards flitting about. It isn't enough to just catch their eye. If you make any sudden gestures, they will run off like deer into the forest. Hold their gaze with your own till they are in speaking distance, and then in Malayalam and Malayalam only must you mention your need for vellam. Now repeat this performance 5 times, with each practice session, use kaizen to improve. Then finally pick up the glass and go locate a water filter just before the kitchen entry and fill it up yourself. Service is for the weak.

If you thought your food would be here now, you are wrong. You should now get comfortable with all the staff on the floor. If you want to eat today, get on a first name basis with the staff in the next 15 mins. Talk to them, become friends. Get invited to their homes. Act upon the invites coz maybe the food that you ordered is waiting there for you. The Lord works in mysterious ways. After a while, you will either leave or fall down writhing in front of the kitchen floor in hunger. Someone will finally take pity on you and bring the food to your table. Remember, service is for the weak. Serve your own damn food. Who needs plates anyway? Eat right out of the damn bowls.
Once you have eaten, work to find your bill.

If you came here for a dinner, enjoy the sunrise on your way out and hear the joyous chirp of the birds in the morning welcoming you at the exit of Mascot Hotel. Lived like a true minion, an unforgettable experience.

They only have buffet option or ala carte option seperately.
When they have set up a buffet, ala carte is not available.and buffet dishes are the usual ones we get at other places for the high price they charge.

Though this is one of the oldest hotels in Kerala, the atmosphere seemed a bit dull. Also, the venue that we had booked (my friend) was a bit smaller than usual. Sound quality can be better too.

Off late been here for a team dinner. Visiting the place after a decade. Nothing much has changed in ambience
. But food quality felt below par than how it used to be long back. Ample parking space.

Went for Ramassery idly fest. The food served was good with a good ambiance. Ramssery idly, Vada and Filter coffee was very good and tasty. Ghee kesari was so sticky and not up to the mark.

We albeit being not too fond of Idlys, have been wanting to try the fabled Ramassery Idly for a long time. We tried it from the ongoing Idly Fest (till the 5th of October 2022) at KTDC Mascot Hotel. We loved the Flat White Idlys a lot. In fact we thoroughly enjoyed having them with the accompanying extremely tasty Sambar, Coconut Chutney and Podi. The Idly was soft, perfectly textured and was kind of melt in the mouth. The batter was rightly set and that added to the taste as well.
The Uzhunnu Vada was really good as well. They had crispy outer with the soft inner filled with carrots, chillies and onions and was a treat to have.
The Ghee Kesari was nice too. It had more than enough cashew nuts in them.
The Filter Coffee Presented as an Upside down metal glass in the tumbler was piping hot and had great taste as well.
The premises were well maintained, the staff were courteous and super friendly. The food was served fast and hot as well.

Our Rating - Ramassery Idly - 5/5
- Uzhunnu Vada - 5/5
- Ghee Kesari - 3.5/5
- Filter Coffee - 4/5

I had attended an workshop last week and the food served was horrible. Not even a single dish was good.

Very nice place, I have stayed in suite room. Such a spacious area. Definitely u have to try it

I visit resturant food amazing price also responsible but thay need to improve service it's very important

It's still holding the charm since decades, being a Govt establishment comes with certain minimalistic approach.

We reached the hotel at about 4Pm, there was no much dishes, inspite of being a 5 star Hotel. The Chicken cury we got was also not upto the mark. I would not recommend my friends to visit the place unless I get an assurance from them to rectify.

The tea and doughnut, the best.i think tea isn't available right now coz of covid restrictions.

Good hotel and good atmosphere good attraction fantastic tree and good portico good parking then exit and entry good

A very nice ambient outdoor restaurant inside a beautifull garden. Good tasty food and the staffs are very friendly with nice behaviour

Hotel owned by Govt.of Kerala, a Government hotel we went there to a restaurant called Sahayanna, isolated, boring no ambience, but ideally located, need, need more publicity

We opted for out door seating. Though the food is tasty and service is good I would say they can do a lot more with their outdoor seating option. It doesn't look inviting and make you spend time there. Price is reasonable for the quality and quantity and there is proper parking space.

This hotel was awesome. It has a colonial feel. Premium quality food, this restaurant and its food were very refreshing. The hotel brand image is very strong with logos, hotel architecture, staff appearance, uniforms and the ambience setting of this magical restaurant is purely mesmerising.

Great place. Visited garden restaurant. Menu is not elaborate but all things on d menu taste excellent

Category: PREMIUM HERITAGE BUSINESS HOTEL

Thiruvananthapuram - a city steeped in history

Thiruvananthapuram, the capital city of Kerala, popularly known as Trivandrum exudes a splendour that arises from its regal history. Heritage, culture and royalty go hand in hand in this city that is known for its temples, palaces, museums, galleries and art festivals. Close to Kovalam beach, Thiruvananthapuram is also the administrative centre of the State.

Mascot Hotel - where heritage leads to hospitality

An exclusive heritage business hotel, Mascot was originally built to house the officers of the Royal British Army during the World War I. Today it offers travelers the perfect blend of heritage, luxury and business in the heart of Thiruvananthapuram city. Wonderfully furnished rooms, elegantly designed surroundings and a quiet environment in a sprawling landscape amidst the city make it a favourite retreat for travelers. It is the only heritage business hotel in Trivandrum. It is also a hub for those who seek to explore the city, the surrounding towns and tourist attractions.

Mascot Hotel - A brief memoir by Mr. Gross

Such a nice place
Good ambience and good customer service little bit expencive for common people luxury overloaded