The food quality was satisfactory, however, I encountered issues with some of the staff at the register. Upon receiving my order, I discovered that it differed from what I had intended to order. When I brought this to the attention of an employee, they responded by asserting that it was my responsibility to ensure the accuracy of the order.
Furthermore, I did not receive a physical or digital copy of the bill until after receiving the order. Instead, I was provided with a slip containing only the order number, which made it difficult for me to verify the correctness of the order. Eventually, I approached another person at the outlet, presumably the manager, who assisted in replacing my order. I believe there should be improved communication and attention to customer satisfaction among the staff to avoid such issues in the future.
Never order from mc Donald. It is good if you go to restaurant directly and have food so that they can't provide you stale food. I order from swiggy and I got burger with stale bread and rotten veggies. I order from shobha city Thrissur puzhakkal McDonald. I am providing the location as I don't want to blame other branches.
I received an entirely different order when I ordered using swiggy app. The details on the bill were correct but when I opened the packet, food was different. I had already paid for this order and when I tried to contact swiggy their response was even more disappointing. Unbelievably irresponsible!
Today at around 10: 30, I touched down Thrissur McD at Sobha City Mall during travel. I had a chicken (Rs 85) piece along with a burger. It gave me Diarrhea. I have the bill with me and I will be raising a complaint
I ordered through Swiggy. Restaurant Instructions wasn't followed. When I called the number to confirm the instructions, the number is out of coverage area. First time happening like this. Slightly disappointed.
Succulent chicken patty, topped with juicy tomato slices, leaf, and a creamy garlic sauce. The garlic sauce elevates the flavor profile of the burger and adds a tangy and creamy taste to every bite.