This reliance smart point is situated in a very small area, which results in congestion. They constantly try to rearrange things to create a bit of walking space for customers. Despite having two billing counters, I often encounter queues because most of the time only one billing staff is present, while the other staff members are either absent or occupied with tasks like assisting customers with product information. There is a lack of staff, space, and product availability. However, if you are in a hurry and looking to purchase something, it may still be worth visiting, as the quality of the products is good.
Kindly take note that there is a lack of car parking space available at this reliance smart point. However, two-wheelers can be conveniently parked in front of the smart point. If you happen to arrive by car, please make arrangements to park it on the roadside opposite the smart point, specifically on CC Road.
Because the store is somewhat crowded, there aren't many people buying food, and because the fruits aren't very fresh, you can receive a rotten one. Sometimes they do experience billing computer technical problems, which keeps you waiting there for billing. The staff's constant helpfulness encourages you to return.
It was a really bad place compared to all other reliance outlets I've ever visited. Congested space and mostly you won't find what you are looking for there. Always felt like the stocks they keep are old as well
Wednesdays are good days to pick up fruits and vegetables. Small outlet, limited parking space with a narrow entry. Two billing counters. Service is ok.
Nice place to buy home needs. Fruits, vegetables, groceries at good price. Nice staff supportive and decent. In this digital time Card payment issue is always there.little bit crowded in evening and morning time.
Small store but has a variety of stock. Size however hinders the layout and hence the space to move around, locate items and check out of the store takes a little time. Very helpful staff
The staff does not hav courtesy to get the customers bag filled with the purchased grocery.staff will just do money transaction and watch u how u get the bag filled by urself as if it is not part of their job. Loking indifferent manner to get ur bags and go is the most irritating part of my shopping. Reliance out let is not the only shop in cochin where customers can buy Groceries. I stopped visiting frm Now on. If I want to purchase I ll visit vytilla outlet or oberon mall Reliance. No parking for cars it's better I don't stop n shop here anymore.
I have been going to this store from past 3 years as it was near to my house. I could rate 2 star as the space of the store is small and staff attrition is high. Every week you would find a new staff. I guess a good manager should be deployed in this store who can at least take care of smooth running of store.
Does not accept any special digital offers like freecharge or hdfc payzapp scan and pay offers. What is worse is their displayed offers on products are fake and never honored. Even when you confront them later on with proof they make excuses and don't give price difference and getting the manager takes 15 minutes at least and many times in available. After many years of getting jibbed on offers decided to warn others on this stores practices. Always double check printed prices right there but always huge crowd to do that. Most likely you will not get their offer prices.
Not only products but store itself violates health code practices as well high court verdicts. One of the worst supermarkets I have seen ever.
Quality of vegetables and fruits are not as the name promises. You will not get the fresh items here. It's very conjusted inside the shop and the experience I had is not good.