Worst experience! If you want to get a product on a specific date please do re-think before approaching them, worst customer service. No proper updates. Our product got delayed for more than 10 days.
Very poor service. We ordered dining table and tv stand and got it delivered after 3 weeks. Also we didn’t get the exact product that we ordered. Instead we got damaged products.
We have visited the show room yesterday for buying furniture for our new house. They have got a good collection of furniture with modern or traditional type. Staffs are very good and attendive to explain the things. Hats off to Mr. Senthil Kumar for explaining all the things in detail. We will be ordering our Sofa and other furniture from this shop soon.
This shop boasts a remarkably affable staff and exceptional service, which I found to be the most appealing aspect. The collection of furniture is also quite impressive.
I visited the store in search of a cot and was thoroughly impressed with the quality and finish of the furniture. The selection included teak, mahogany, and acacia wood, all of which were reasonably priced. I highly recommend this shop. ️
Went there in search of wardrobes. Didn't find much models to choose from, nor the sales executive did any explanation of the products or their collection other than just taking me to the area where few wardrobes were displayed.
Nice collection of sofas and recliners. Friendly staff. Reasonable prices. They provide free home delivery. The only problem is that there is a waiting period of minimum 2 weeks for the product to be delivered as the store has to order online and procure the furniture before supplying to the customers
I bought two office chairs and an office table. The office table was chipped and damaged when it came. The office chairs are rusted. I complained to them and they have after a month changed the furniture.
They are charging 1500 rs extra for installation and transportation where as other royal oak oulets are charging only website rate.so always compare with other oulets in kollam also. They deliver free and with out any installation charges.
We had been to visit Royal Oak Furniture to look for a dining table etc. From the very start the sales man Mr. Godwin was utmost customer friendly and patiently showed us around. We found the place really good with variety of classy, furniture pieces. The choices are varied. Finaly we found a table set to our liking and striked a good deal.
We also found a unique piece of very English looking coffee table with 2 chairs. Which we bought too.
Didn't find much variety among their so called "vast collection". The staff who attended me didn't seem to be interested in explaining much. He even denied us to show a section of sofas on display saying that "those are costly ones". Won't go there again.
Very nice collections at store& affordable price after sales service is superb recently bought sofa set fast delivery & fitting aswell thanks royal Oak for such good service.
Excellent sales & service. Brought a sofa and bed. They delivered and assembled on time. They have a very good collections of sofas and beds in the store. Sales staff explained very well. Thanks royaloak for having good collections of sofa and beds.
Excellent collection of international standard quality furnitures. Very friendly and helpful staff. Mr. Saju was really helpful, genuine and caring. Helped us choose the right sofa sets and arranged a speedy delivery. Got the perfect plush recliner couch from their American collection. Also purchased two beds and a coffee table from this showroom. Awesome. I think this is the best elegant furniture showroom in Tvm city.
Excellent collections.sofas they have huge collections.quality of the furniture is very good. They explained me very well. Store staffs are very cooperative and provided delivery and fitment on time.
I had purchased Lara recliner a month ago, the services provided by the officials was smooth and satisfactory. Product delivered were up to satisfaction compared to market price. Happy with Royaloak!
Very good collection from Royal Oak. Special mention to Sales in charge Mr. Godwin Antony. He was very polite and calm from the beginning. Even though recliner was supposed to be delivered by 13th June, he made an effort to get it at the earliest. Delivery and installation was very smooth.
Highly recommend Royal Oak and especially Mr. Godwin Antony. Keep up the good work
Excellent collections. After sale service is very good. Store has huge variety of collections. Nice people explained very well. They have the huge dining collections. Good marbel dining collections.
There is Huge Sofas Collection. Many Options In Different Different Types of recliners, Different Different Types of Dinings, Office Furniture, Beds And Mattress, Home Decor Items Have Huge Collection and Outdoor Collection Also Have Very Beautiful And Wonderful Collection. As Per My Suggestion Plz Visit At One Time and See Your Furniture Requirements.
I ordered furnitures for my new house and they made me so happy by there service and on time delivery and on time installation and they have the best customer care team were they support the customer till the end and make them happy, best place to get your all furnitures to your home.
Sales staffs at store are very knowledgable about products they given right information to me happy with royal oak Evan after sales service is very good