Awful. Took an our to get food. Terrible coustomer service. If you really care about your time i would never recommend this.it was the worst service I have experienced
They used to serve good Mandi rice with good quantity but lately they reduced the quantity and increased the rate. There is good demand for shawarma, so the cook is mostly available at the shawarma kitchen and the Alfaham is cooked by the Bengali employees (lacks cooking skills). Most of the time it’s burned and lacks the taste which they used to serve before.
Dining is below average. Once you have ordered and finished the platter. You have to wait for someone to even check on you to order next. Bengali employees are okay but they lack professionalism in serving food.
I went there last night with my cousin and we had chicken pepper al faham and peri peri al faham, both were good, and their Rumali shawarma is also good, it's difficult to get car parking there, if ur planning to go there u better take two wheeler
The food was quiet good but the time they take to prepare the food is too long, it took nearly 45 min to prepare 2 shawarma when i visited the restaurant.
I mostly prefer roll shawarmas and I loved the chicken roll shawarma provided by this shop. One of the best shawarmas in that area. Highly recommended one.
One of the best arabic restaurant in kochi with good ambiance the beef shawarma was awsome the staffs are soo polite and the restaurant is very neat it having a small space but they maintained well
Now the food is not up to par, so I changed my 5 star review to a lower. When I visited a year ago, the food was very delicious and of high quality. I felt like fresh chicken that time. Now I tasted a bunch of tomatoes and vegetables in my shawarma. Alfahm also little dry. Hopefully, this will only happen today.