Appreciate outstanding performance of Pepperfry staff at Edappally, specially, their immediate response and help in selecting my requirements. Really deserve 5 Star rating for their sevice.
I have to say you guys have got amazing staffs. They were so cooperative and understanding. Helpful to the core.was supportive in each and every step. Since I reside in UAE I was communication everything through WhatsApp and I was guided in regular intervals from the product selection till delivery at home. Dealt with two staffs don't remember the names but both of them were so customer friendly and to the point on anything asked Appreciate your team!
Good products, wide selection across price ranges. Most importantly excellent customer service - worth mentioning the service of Jerin Antony. Jerin has been extremely prompt and responsive. The team has always been providing the relevant solution - be it product recommendations, offers or follow up on customer requirements.
I had last week received the delivery of a Kibo 2 Door Wardrobe through your store. The service extended by the staff, Ms. Safna was excellent. The assembling was also done at my convenience. It was a nice experience.
Thank you Safna for your help for selecting decorative items for our new TV unit set. She is very sincere in her work and takes all comments with a humble smile. Ideal ideas share with me is outstanding and make sure all the small details are taken care of.
All the very best wishes to Safna and the entire team of Studio Pepperfry, Edappally.
Great experience, Pepperfry made it super easy to furnish my apartment. Studio staff helped with the order while I was abroad and coordinated the delivery to make it all ready for me when I arrived. Special thanks to Jerin, who was just a phone call away whenever I needed help.
We received an excellent study table ordered through pepperfry. They provided very good support especially from Mr. Freni (Edappally pepperfry studio) who co-ordinated well throughout the delivery. Especially installation was made very much easier through him.
I had ordered a queen size bed from Pepperfry urgently for my new home. Since the timeline was very restricted, the studio manager Frenik helped me a lot for choosing the right product, and during shipping and installation. Huge props to the Pepperfry team for the swift delivery and installation. The product itself is in very good condition and goes well with the palette of the room. Big thanks to Frenik for arranging everything almost one week earlier than the mentioned delivery date. 100% recommended.
Bad experience with pepper fry edapally. Promised early delivery of product ordered but dragged from Cochin warehouse. Mentioned 3 years of warranty when sale was made but no mention of the same in final bill. Won't answer calls once payment made.
The delivery and installation was really Good. Delivered according to desired time and installation was also fast. Special mention to our in store service partner Jerrin who was really helpful.
Really bad service. There were 2 staff members attending to customers. There was absolutely no acknowledgement of our presence. We did not mind waiting at all but atleast some courtesy is expected from them to tell us that they will attend to us as soon as they get free. We waited for around 15 minutes but Mr Frenny and his colleague clearly do not care about customers. As an architect and interior designer, I request all my colleagues to stay away from disinterested Mr Frenny and crooks of Studio Pepperfry Edapally.
Wonderfully displayed? A very well arranged display keeps us coming back again and again. I will suggest Pepper Fry Edapally to my friends and family. All the best to team PepperFry Edaplly
I had an exceptional experience at Studio Pepper Fry, at their Edapally branch. My buying process for a carpet and a lounge was incredibly smooth with Freni and his team being extremely helpful in making me familiar with the inventory and its availability. I am very grateful to the staff who showed the entire range of these products via their online catalog and Freni in particular helped get the best deal with discounts. I received the woven carpet within the stipulated time of 1 week. The canedo velvet chaise lounge though slated for delivery with a leadtime of almost a month was personally expedited by Freni for a special occasion and delivered a week before due date. Both the items adorn my living room giving it the perfect look. I would like to extend my gratitude to Freni and his team for all the effort they have taken to make this shopping experience memorable.
Received the product within 2 days. The product looks really premium and is of good quality. The vintage look of the console suits my apartment really well.
I’ll give full star review because I got the best experience from the Pepperfry team (edapally) I’m very satisfied with their hospitality and customer service
The collections were excellent, and the service was too notch.people wishing to replace their furniture should go to this outlet.will enjoy it for sure.