It was good experience with utsav shopping for my engagement, very co operative staff and done good work with alteration and it was good service. Thankyou Aishwarya for the wonderful handwork done for my reception gown. Handwork was perfect and nice. Thank-you
Had a great experience with Sharmila. She helped me select the right lehenga for the occasion, helped with the fitting and was very friendly. Good selection of lehengas. Definitely recommend!
Their collections are just so amazing, I was very satisfied with their work. My lehenga needed alteration and they did it so perfectly. The staffs were very friendly and helpful.
Had the best shopping experience here. The staff at Utsav is incredible! So friendly and enthusiastic about making sure you find the right piece. They took extra effort in showing us different styles and very lovingly helped us choose what looked best.
Nisha, Sharmila, Remya, Shreejabi, Shyama, Aksa were the amazing women who took great care of us and we will definitely visit them again when we’re in Kochi. The cashier Soji was also very pleasant.
I recently visited here in search of the perfect engagement address, and I must say that I had an incredible experience. The staff went above and beyond to assist me in finding the most beautiful address that suited my preferences perfectly. I am extremely grateful for their exceptional service.
In particular, I would like to acknowledge the outstanding assistance provided by Especially Seena Chechi. Her expertise and dedication made my engagement address shopping a memorable and delightful experience. She went out of her way to understand my needs and offered valuable suggestions that helped me make the right choice.
The shop itself was well-organized and had an extensive collection of addresses to choose from. The staff was attentive, patient, and willing to answer all my queries. Their friendly demeanor created a welcoming atmosphere, making me feel at ease throughout the process.
Despite the distance between my relatives and family who reside abroad, the staff ensured that I found an address that would impress them. Their commitment to customer satisfaction was evident, as they paid attention to every detail and made sure I was satisfied with my selection.
I highly recommend this shop to anyone in search of a remarkable engagement address. With their impressive range of options and exceptional service, they truly exceeded my expectations. Thank you, Seena Chechi, and the entire team for making this important milestone in my life even more special.
Had an excellent experience with Utsav, they have vast collection of designer party wears. I really appreciate the guidance and patience of Arya Bala, Seena Benny and manager Belram for the whole processs (selection, trial and alteration). Sumaya is very efficient in alteration and her suggestions helped to get a good final fit for my attire. Thanks a lot for the whole team
Very nice experience. Customer service was also great and the dress I ordered was greatand the designer (noufiya) also did a great job in designing the dress
New to this kind of experience. One of the best Wedding destinations in Kerala. The showroom has got Wide variety of lehengas, sarees etc. The staff (seena benni) was friendly made me feel at ease and comfortable.
I worked with Joji at Utsav to create my bridesmaids outfits. She did a great job with helping me create a beautiful outfit for my girls to wear at my wedding. Not to mention, we were in India for 2 weeks, so we had limited time and still she completed them in time! She also was communicating with me on WhatsApp to make the process more seamless and easy to communicate. The blouse was gorgeous and the skirt was the exact color I wanted. She then packaged each outfit perfectly with the bridesmaids name on it so it was easy to give out. Overall, great experience and would recommend! Additionally, staff was super easy going and kind.
I had an amazing shopping experience at Utsav, Kochi. The staff were extremely helpful particularly Ms. Sheena and Mr. Balram assisted me to pick the right outfit.
Just wanted to give a shout out to Navya and Sreeja kannan for their very honest, professional, personable, and thoughtful assistance to me while shopping for my wedding dress. She heard my taste choices, sincerely directed me to the right variety, offered her sincere opinion when asked (no fake trying to please the customer just for a sale, greatly appreciated!), and was just an easy person to work with who gave me the comfort in finding what I needed! And I did! First dress I tried on! Did try a number of others as well! A very happy customer! Thank you!
I had a very good experience with the shop and especially the staffs. Really good service and stitching also really superb. But one thing i need to mention is their payment. They really do demand the full payment before stitching and I feel really bad about that. Please do work it out.
Amazing selection and awesome customer service. Very attentive and listened to my needs. The designer was so sweet and helped me immensely and she altered my clothes at a very short deadline. 10/10 recommend!
Good collection, behavior of the sale staff was good and she was co-operative, my article was delivered on time and it was altered in one go only. Would really recommend people to shop from 'UTSAV'. Keep up the good work, All the best!
Very good collection and a very Gd customer service from all the staff? Price is an issue but I promise that every one will satisfied with there collections and appearance
I am really glad I choose Utsav and really grateful Seena chechi was our designer. She really lifted up my spirits by creating an awesome outfit for my wedding. Her design was on point. She was patient enough to listen to each and every ideas before it. Loved the overall experience. Will definitely come there for more.
Seena (designer). U r amazing.really talented.u made me feel like a princess.literally my dream come true.eager to wear the dress u made for me on my spl day. Thanku so much. Keep going.
They have a good collection of lehangas that too for a reasonable price compared to other boutiques in Ernakulam. Staff is friendly and takes genuine interest in helping you with your selection.
Seena chechi (Designer) made my dream come true! She just did this lehenga so perfectly and I can’t wait to wear it!
She made me feel so comfortable and added every little detail that I wanted this dress to have. Definitely will share more pictures on the day I am wearing it.
Thank you very much for the very friendly service and for making this dress perfect!
I had my wedding blouse and reception gown done from utsav and the quality of designs, stitching perfection and the woven handworks are impeccable! Special mention to Jojimol for helping me out with the designs. They do have a good collection of running fabrics as well and the service they provide is outstanding. Thank you Utsav!
Good bridal collection, normal price for customization, friendly behavior of staff. I suggest this shop for bridal purchase & casual purchase.unique products of designers & highest quality products are using for stitching and designing.
I had an amazing experience at Utsav. I always choose Utsav for any functions be it marriage or reception. Recently, I got to purchase a lehenga for my engagement. After searching many famous boutiques, I finally got my mind and eyes to Utsav, I should say the customer service was above the expectations, they were never exhausted, especially I should mention the designer SEENA. She was welcoming with such a pleasant smile hearing all our needs and I was surprised that my lehenga was more than a dream come true. Seena understood our requirements and the time itself she got us a potrait and designed exactly the way we needed. I am really in love with your customer service. I refer everyone to visit once you can definitely come back with a whole hearted smile. THANK YOU UTSAV and Designer SEENA?
Wonderful experience. Thank you seena, the designer for presenting the ideas in a good manner. I am fully satisfied with your work. Am extremely happy with my dress designed for the fixation️
Got my wedding lehenga from here and gave it to stitching here itself. They ruined the look of my lehenga with very ignorant and careless stitching. Also charged a hectic amount for it. Very irresponsible. Thanks for ruining it. Super disappointed.
Worst experience ever. Flew from States and bought couple of materials and had a designer at the store help with design and stitching. Stitching came out horrible. Disappointed now, flying back tomorrow.
I have gone there multiple times for my customized outfit.earlier there service was so good.there were good designers too.they were too professional. But now it is worst.no good designers. I gave one of my skirt I have stitched there for alteration.they were not at all ready to do that. I went there multiple times to make it ready.finally I got it back but it became too short for me so that I cannot wear it. They also removed the hangings in the skirt. I asked for them.they said sorry and they don't know where it is? Then I asked for a new one because the (designer) only missed it.she said shedon't have that.she was in a hurry to send me out with that skirt.very bad service.fed up with them.
I designed an outfit for my sister's wedding reception. Very impressive customer service and designing. Highly recommended for customisation and readymades.
One of the best places in kochi to buy quality designer clothes and running fabrics.good location and easily accesible place.very cordial staff behaviour.i strongly recommend UTSAV
Excellent readymade collection for brides. Good service from sales stafs and designers helped me to choose the best outfit for my wedding reception. Thank you Utsav Team
#Utsav Celebrate is a complete package of bridal dreams. Utsav's #Designers are so helpful to fulfill every bridal concepts. #Utsav has awesome material collections and readymades too.and also Customer service is very good. #Utsav Celebrate is the best boutique in M. G Road. ️
Good collection.costumer friendly… Very good option for designers, dyeing available, Stitching charges are reasonable if u are Searching for partywear Go there. A very good collection of running materials and party wears, perfect stitching and very good customer care service . From sensuous sarees to hottest Salwar styles, from most recent trends in Lehenga Cholis to inconceivable Anarkalis, they have everything. On the off chance that you go for an Indo-Western look, they have a gorgeous collection of it & gowns will doubtlessly suit your taste.their designer Indian dresses are a class apart
Staffs are not corteous.only very few staffs have that customer care values.very bad attitude that really irritates a customer.would be really great if they can be trained enough to support customers.
They have good collection of material for women for any occasion including wedding lehenga, gown, dresses. Good collection of churidar too. They will even dye the colors in the material you need in a week.
Please Dont go for stitching there, the designer is someone who doesn't know how to provide service to their customer, very bad experience and the dress they stitched not according to the measurement we given and the way the one who named "Designer of utsav". She reacted to our concern is like she is the only designer in the world & yaa she knowsss everythingggg! Haha we paid money and when we say its not according to the measurement the reaction of the designer was priceless. Lolll. Guys keep it in mind very bad customer service they given "when we purchase things from shops their attitude & Actions like """Angels"""" and when we go with our concerns they like 'Devils coming from Hellll. From my experience please dont go there for any purchase or stitching, why should we take chance for our money and time!
Very bad customer service. Especially the designer. They wre unable to deliver the dress on tym and according to our requirements And the designer's behaviour towards the customer is really pathetic
If I could leave no stars I would. They lie to customers. Their clothes are damaged beyond repair. We bought an outfit (over 8000 rs) on the guarantee that the damage would be repaired. We informed them that we needed the outfit within 2 days for a party. When we arrived to pick up the outfit, the damage was still on the outfit and they told us there was nothing they could do. They then offered us 500 rs to settle the damaged outfit. Foreigners and locals beware. POOR QUALITY HORRIBLE SERVICE.