I stayed for 2 nights in this hotel (since kuttikanam and wagmon hotels were sold out) and this was nearest hotel to these tourist destinations.
Hotel neatness: Per high standards of Kerala, this is neat and clean. Rooms are big and comfortable. Has ample parking space, 4.5 star for that.
Service: Service is an poor and casual. The hotel seems to be run like charity home. There is bar in the hotel and if that is closed you are cut loose.
The hotel owner gives a day off for staff (wow dream company) so 1st oct was off and 2nd too was dry day which is fine. But who will inform the customer. The staff simply disappeared and we were conveyed to order from nearby hotel (which are all dirty). We had to fight to get dinner arranged in restaurant.
I will give 3 rating for service. They are casual.
Restaurant: Food is decent and kitchen seems to be neat (rarity in this area). We had veg which was good. Breakfast won't be available before 9 am, you have to pre-order. I would give 3 rating for service.
Please don't reply saying we called you to ask for dinner, you should know there is no network in jungle area. Also, sensing the holiday - i asked your staff in the morning if restaurant will be functioning, they said yes. But it turned otherwise.
The hotel building and facilities are old, but well maintained and not unpleasant. Above all, I was impressed by the employees, who were very friendly and pleasant to serve. Breakfast is good and the restaurant attached to the hotel is very good. It was a memorable hotel and I would like to go back one day.
Good and clean rooms. No vegetarian food available. Cook wasn't available on a sunday so no lunch or dinner. When the cook was available on Monday. His cooking skills were limited to heating readymade chapatis. . . . . This time the rooms were clean.food as usual was a total letdown. Coconut Chutney was literally hot. I mean it was probably heated for some reason. I wonder why.
Excellent hotel. Conveniently located. Good food. Very friendly & helpful staff. Special thanks to Mr Jennisith Charlie who helped with everything including getting a cab to the airport. Has a BAR attached which is an added bonus.
Had a very pleasant stay in zodiac heritage. A great hotel to stay with your family. The ambience is good. The hotel staff are excellent.very co-operative and professional in their work. Food is very nice.commendable work by their chef Renju. A big thank you to Jenfit and Ajin for a comfortable stay. Do visit this hotel if you are in mundakayam. Keep up the good work guys
A very good hotel in Mundakayam town. The rooms are well maintained and hygienic. The bathrooms are also clean. Tasty food with timely room service. The staff are polite. A bar also functions inside the hotel. A parking area is also present. Overall, it's a good place to stay.
Good and clean rooms. No vegetarian food available. Cook wasn't available on a sunday so no lunch or dinner. When the cook was available on Monday. His cooking skills were limited to heating readymade chapatis.
Great experience while staying at zodiac heritage.hatts off for cleanliness, ambience and friendly approach from all staffs.awesome stay.strongly recommended.
Very good for stay. Ideal for family to stay. Took this hotel for a night stay before going ahead to Sabarimala. Rooms were kept neat n clean. Had all the basic amenities a 3 star hotel provides. Has a restaurant onsite but it was closed by the time we reached. In fact they closed pretty early, 9.00 shouldn't be the time to close isn't it? One issue we faced though is we booked 4 rooms n wanted to cancel 1 room but they did not do it. We tried to cancel the room by calling the hotel directly 2 day prior but they did not help.
We visited this hotel on a Saturday for one day hangout to paranthumpara and paanchalimedu. The hotel rooms are absolutely gorgeous. Paanchaalimedu was a half an hour drive and we could nt go to parunthumpara as weather was not welcoming. However we went back to enjoy the facilities of hotel. Unfortunately hot water was not working and even after complaining it never worked. But we were ok and was able to enjoy the holiday with what we had.
There was a bar down on the ground floor so those who wanna enjoy some drinks will love it. There was some disturbance in the night as some people where trying to get liquor in the midnight and ended up in fight. It bothered us for few minutes but security handled it pretty well.
I am reducing one star as we would have appreciated having a hot shower. But I highly recommend this property for families and bachelor's will definitely enjoy this.
We discovered this place while looking for a nice and clean family restaurant on our way to Thekkady.
The property is very nicely decorated and clean. Since we reached here in between lunch and dinner timings they had limited menu but were flexible to accommodate us. The food was really good too.
Both Saddam and the in charge of the restaurant were very courteous and helpful.
It's a very good stay at this place, from bangalore to sabari Mala we planned by car, We stay here which is close to pampa around 40km. No other good place for Better price at that time. Much happy for the amt we paid, highly recommend for Sabarimala devotee's.
Good resturant well trained staff good rooms good bar 4 star so it's kind of a nice or the only nice hotel in mundakayam town rooms are really well maintained and good staff