ITC Grand Central, A Luxury Collection Hotel, Mumbai

This hotel is centrally located and close to all highlights of the city. Absolute awesome experience staying in this hotel.

Wow it was a great experience, the breakfast buffet was super and authenticated, Room service and ambience very pleasant, i would like to give more than five for food and taste and variety. Overall awesome

A fantastic hotel to stay in. A memorable experience. We checked in early morning and the room was allotted to us.it was of nice weather and pleasant morning. Breakfast was awsome and delicious. The rooms were excellent

Nice Hotel with lovely views from the Balcony side and great gestures from the the hotel staff.

Excellent rooms.
Food is so delicious & amazing.
I suggest to all my friends atleast one time should go this place.

As it's the heart of India location is in pretty good area, service was very nice, Room were nice clean I'll like to go next time too.

Though not a very frequent visitor to Mumbai, the few experiences that one has had were fabulous: stupendous service, luxurious yet cost effective rooms & great location! Highly recommended

I recently had the pleasure of staying at the ITC Grand Central in Mumbai, and I must say it was an extraordinary experience from start to finish.

Hospitality: The level of hospitality displayed by the staff is unparalleled. From the moment I entered the hotel, I was greeted with warmth and professionalism. The check-in process was swift and efficient, and the staff went above and beyond to make me feel welcome.

Luxurious Accommodation: My room was nothing short of magnificent. The attention to detail in the decor, the plush furnishings, and the breathtaking view of the city skyline made my stay truly memorable. The room was spotlessly clean and exuded elegance.

Culinary Delights: The hotel's dining options left me spoiled for choice. The restaurants offered a diverse range of cuisines, and each meal was a culinary journey. Kebabs & Kurries and Hornby's Pavilion, in particular, stood out for their delectable dishes and impeccable service.

World-Class Amenities: The ITC Grand Central takes luxury seriously. The spa and fitness center are top-notch, providing the perfect opportunity to unwind and rejuvenate. The rooftop swimming pool with its panoramic views of Mumbai is a hidden gem.

Convenient Location: The hotel's location in the heart of Mumbai makes it an ideal choice for both business and leisure travelers. It's close to major attractions and business districts, making it easy to explore the city or attend meetings.

Impeccable Service: The staff at the ITC Grand Central is a testament to the hotel's commitment to excellence. They were always eager to assist and ensure that every aspect of my stay was perfect.

In conclusion, the ITC Grand Central, a Luxury Collection Hotel, Mumbai, exceeded my expectations in every way. It's a haven of luxury and sophistication in the bustling metropolis of Mumbai. Whether you're visiting for business or leisure, I highly recommend experiencing this grand hotel. I look forward to returning for another memorable stay.

If a restaurant is serving things according to my palette, I automatically become the top fan of the restaurant.

Great experience in thi hotel. Room and other facilities are very clean. Food is also very good. Staff also very helpful and cooperative.

Security service and management services are good. All the covid precautions are taken properly.

One of the best hotels in South Mumbai. I love everything about this hotel. The vibe, service, food, rooms etc. I keep revisiting here as it's the best. Love ITC

Very nice experience.real 5 star things.good service n amenities.comfortable rooms
Very good cleaning.over all fantastic experience

Amazing Hospitality. Nice place to visit. Experience staff ensuring all the protocols follow during covid situation.

Mainporch security team is alert and welcoming. I had a sense of security while entering the hotel with their humble smile and folded hands.

Recently attended a Wedding ceremony. It was simply beautiful & warm welcoming atmosphere wth wonderful staff & of course, food!

Security service and management services are good. All the covid precautions are taken properly

By no means this is a luxury or 5 star hotel. It is understandable that the swimming pool is closed due to covid restrictions but there are not other amenities in the hotel for the guests to enjoy.

It was a great experience in ITC. Food was delicious. All staffs are very polite and courteous. Rooms amenities were very good. The hotel is centralized located within the heart of Mumbai city.

The service was really good and, mentainence of hygiene was perfect. The food tasted delicious and the treatment was genuinely excellent

An iconic property which is so much rooted to it’s soil. ITC Grand Central is just not a hotel, it’s an experience which makes it one of my most favourite place in Mumbai.

Lovely ambiance with a variety of scrumptious cuisines. Not to forget the hospitality of the polite and professional staff, especially Mr. Fabian. The perfect place for a Sunday brunch.

Awesome experience. Good ambiance soft music / Less crowded / perfect for family dinner to enjoy different dishes in Chinese. Hospitality was very nice, thay suggest good options in food. I specially like one prawns dish name Haitian Jiang Chao Xia.

Nice place best views from the point of view cafe on 30th floor overall stay was nice and satisfying

The stay Was excellent. The hotel has taken great safety and security measures for guest and the staff Hospitality beyond comparison. Overall a excellent experience and looking forward.

We had gone there to celebrate my 24th birthday and the experience was above my expectations. All the staffs are very polite and helpful

Amazing hotel! Super clean room and hygienic cleaning followed at rooms, housekeeping team took great care of Covid safe behaviour and protocols for disinfection.

Overall it was a wonderful experience, staffs were very polite and attetive, Food was delicious special thanks to Gorakh and Santosh for taking care of us and s thanks for making our anniversary special

I had a wonderful experience. The rooms were clean, very Comfortable and the staff was amazing and extremely knowledgeable. Wow the food is amazing. The service was exceptional as well. Would definitely send your relative and friends there.

An awesome hotel, mix of traditional and contemporary luxury. Impressive lobby and very well appointed rooms with beautiful decor and crisp and fresh linen and colorful upholstery. Feels like home. The bathrooms are also well maintained and impressive array of linen. The service is impeccable in all aspects. For dinner we visited one of the inhouse restaurants, KEBABS & KURRIES.hope i spelled it right. On the real expensive side even by Mumbai statndards, but mouth watering fare and served with a lot of warmth. One dinner for 2 costs even more then a days stay! Well thats maybe the price you pay for luxury! Overall i would rate them 5 stars.

ITC hotel it's a good hotels are allover in India. I like mostly stay ITC One' room because it's very hug room in ITC hotel they placed all itc product in hotel room and one'of the best part of ITC grand Central hotel is F&B staff they are good they work hard for hote guest and in this covid 19 period they maintained full cleanness in dinning area. I like Kebabs & Kurries restaurant they placed good taste of food.
Thank you for a good stay in your ITC grand Central hotel.

Awesome experience of having family get together after long time.
Superb meals mind blowing care from service staff. Thank you soo much guys for making our moment soo special.keep doing such a great work team itc.

“The staff are wonderful and super kind, they made my stay the best. I would 100% go back The rooms are so great and spacious. I loved the location and loved the Hostel”

Beautiful Hotel at very convenient location, luxurious and spacious rooms. Big variety in breakfast spread.

An amazing hotel with nice interiors and good food. It’s a premium 5 star in parel mumbai. The hotel staffs are also very helpful.

ITC.the name is enough. Absolute sanitisation, strict protocol, yet warm and friendly staff. Manish at the reception deserves a special mention.the staff at the buffet breakfast.the rooms, the housekeeping. I am hooked onto ITC

Just a query.why does cold coffee across all ITCs taste like cold chocolate?:)

Beautiful hotel in the middle of the city. Food was awesome. Staffs are very courteous and always go out of the way to make one comfortable and welcomed. It was an amicable environment. Thanks

Hotel is following all Covid protection protocol. Good Amenities. All staffs are very helpful and polite. Best hotel to live in Mumbai.

It was very good experience. Rooms are clean. The hotel staff is also very helpful. This is best hotel after Taj I can say.

Beautiful hotel in the middle of the city. Food was awesome. Staffs are very courteous and always go out of the way to make one comfortable and welcomed.
Thank you

It was very good experience. Rooms are clean. The hotel staff is also very helpful. Thank you for the warm hospitality. Highly recommended!

Foods are amazing. Also, all protocol is followed in this covid situation. Will visit again and recommend you too. Keep it up team ITC Grand Central

One of the Beautiful Property of ITC group-Combination of Historic Modern style -Following Covid Protocols, Safety in right way-Amazing Food & Cheerful Welcoming Staff. Would certainly recommend to Family Friends. Cheers!

Beautiful property located at the center of Mumbai in Parel. Loved the lobby and banquets of the hotel with the huge walk way and the exquisite fountain in the middle. It is literally the grandest hotel in Mumbai. They are very strict in following their covid norms allowing only people who are staying with them inside the hotel.

I had a very comfortable stay, although short, the staff was very helpful specially the people at the front desk, always willing to help.
It was raining heavily and my company car had not turned up, as it was stuck somewhere. Within minutes the concierge arranged the car for me.
I was not having any Indian currency, so the concierge told the taxi to take the money in dollars, which i found was very helpful

A wonderful hotel with great service. Especially Piran Punegar, his dedication is outstanding! Bless you Piran. And Sanjeev Kale, thank you so much.

Amazing hospitality at this wonderful venue for destination wedding. Jackson has been instrumental in helping us plan the entire wedding from beginning to the over all experience till the end. Also would like to thank his team members Dipali and Ruchira for their help. Special mention for Chef Aditi who served us authentic Jain food and made sure that we don't miss our maharaj at the wedding. Great arrangements with extremely good covid protocol. I would like to thank entire team of ITC Grand Central Mumbai.

We had our cousins wedding in ITC marathon at lower parel but the experience of hospitality, courtesy and services was very very bad and unsatisfactory, some of the staff were very rude while speaking too. During lunch whenever any item us to get over the refilling at the counter was happening very very late and guests had to wait for a long time while eating and thus food in the plate use to get cold

I visited the hotel last week for a family function and was really happy to see the security measures taken. More interestingly, during the function I met with the security supervisor Mr. Patekar and I feel he is a very good leader and one of the best assets to the hotel. I was quite impressed the way he was handling the guests and overall situation with his team. I generally do not prefer to write a review but looking at the security arrangements of the hotel and Sanjay I feel you guys deserve this. Best of luck and keep it up.

Shanghai club - outstanding Chinese restaurant, kababs and curries nowhere near the illustrious Dum Pukht

Definitely its Luxury Hotel as we enjoy our stay was nice and comfortable. All staff is courteous and helpful. Room was clean and maintained. It's Centrally located in Mumbai. Breakfast we enjoyed a lot. Sleep was peaceful
and Do go on top floor to see Mumbai view. Staff is helpful and friendly. What i loved was i was travelling with an infant and they would offer milk at any time that i would require complimentary on their end. Breakfast has so much variety and eggless options too, if your a vegetarian you will have ample choices. Their beds have the best softest plushiest mattresses and pillows that i have found to be much more comfortable than u imagine.

One of the best 5 stars in Mumbai. Swimming and club area is so addicting that I long to stay there forever

5 stars for food and Hospitality

But only 4 stars for location

High end service

Excellent housekeeping

24/7 Food availability

Looking for best food and Hospitality rightful place to visit

Traffic makes the worse choice to reach this place

Luxury at its best. Wonderful ambience, nice food, exciting rooms and amenities. Loved it very much.

Good location and security.
Breakfast buffet was the highlight.
Bedding can be switched between soft and orthopaedic in 5mins.
Courteous and well mannered staff.
Gym was adequately equipped.
WiFi is offered at a cost.
A truly luxurious experience

This is my favorite spot in Mumbai central area. One of the nicest staff you will encounter in Mumbai. The building itself is quite intriguing when viewed from inside. A must try when visiting India and Mumbai

Such a cool ambience and most cool we're the staff, I visited with my family it was a wonderful stay.

Superb hotel! Rooms are big and spacious. Try their Indian cuisine restaurant. Location is not that great as it is located centrally towards the over populated area.

A 5 star property in central part of city where not many such places are there. The coffee shop is fine. As costly as a 5 star property should be. Nice place for small business meets. Obviously valet is there. Rooms are superb. This place has few venues for weddings and similar parties.

A useful quite oasis in middle of the city.would be a five star rating but for the very limited tea menu at the lounge.

The food is exceptional and is consistently a pleasuee

The hotel is very impressive and the staff is very kind, they are always taking varen of every details!
The food in the breakfast is great! They have everything. The hotel Alison have a concierge service that helped us to book a sightseeing tour and Jasmeen kindly gave us a bottle of water for the tour.as i heard for the same soon i ll visiting

Nicely located hotel, easily accessible, good food, very courteous staff, beautifully.built, a must visit while in Mumbai, a five star hotel.

I have no words to explain my experience. Now have search dictionary for right words. I have never thought that luxury has such a level. Hope I could find right word.

Situated at center of the city, Wonderful place. Humble restaurant attenders and all other Dept staff.

We had east Indian food, too good duck moil Phugias, patato chop and great starters ambience is cozy service par excellence