MakeMyTrip India Pvt Ltd

We had a couple of trips and the overall experience was awesome. Nidhi from makemytrip was absolutely amazing in her service! The pricing, the hotels suggested and the travel was all perfect! Will always recommend Nidhi to my friends. Thank you MMT!

Very good service from MMT. Had excellent experience with Nidhi Joshi for domestic and international tours.

We have done total 3 trips with MMT so far:
1. Switzerland Paris
2. Krabi Phuket and
3. Cordelia Cruise
All the three experiences were just memorable and hassle free coz of MMT's co ordination and planning.
And last but not the least special thanks to Ms. Nidhi Monde who planned our trips just as per our requirement helping us cherishing each moment. Once again tha nks to the MMT team!

No intimation of cab cancelations, flight missed: (Worst experience and pathetic customer service. I booked a cab one prior, and it was told to me that I would get cab details 30 mins before the booked time. No one called, no message, no update about cancellation. I had to call CS and ask. They said the cab is not available and it's canceled. There was no way I could have got another cab Don't book cabs or one-way pick up.

Good service and prompt on any questions. Have travelled multiple times in the past and post covid also the same quality.

Hotel was not too good in pehelgaam and srinagar. In Srinagar hot water was not available. Our driver Adil was too good. He was very polite.

I recently booked a trip to nainital via make my trip.trip was perfectly managed and thank you specialy miss parab for managing it.

I recently booked honeymoon trip with MMT to Mauritius. The itinerary was curated by Nidhi. The whole process was very smooth. Special candle light dinner was also arranged for us that was beyond the itinerary. The stay was very comfortable with amazing food. Nidhi answered all of our queries and helped us go on a very memorable trip.
Special thanks to Nidhi Location head of MMT

Nidhi madam and her team guided us very nicely though out the process from planning to help during the trip. Would strongly recommend any one who wishes to travel on tailormade vacations.

I recently booked a vacation trip to Himachal through MakeMyTrip and was extremely pleased with their services. It was curate by Nidhi Joshi. From the start, the overall process was very smooth in finding the best deal and answering all my questions. During the trip, everything went as planned. Overall, I had a fantastic vacation and would highly recommend this to anyone planning a trip. Their exceptional service and attention to detail made for a truly memorable experience.

Special Thanks Nidhi Joshi - Location Head Make My Trip.

The major highlight of the whole trip was our car driver Mr. Mathew. He was helpful and smiling always and drove very safely. Trip was a well planned experience.thank you make my trip.

Amazing experience for all the mother's who travelled and satisfaction to their children. Niddhi you did a superb job.

Thank you Nidhi and MMT for fully on ground support to the wonderful Kashmir Trip.
It was a dream comes true journey for us. Really appreciated for the tour planning and making all the arrangement including Hotels, Sightseeing and Transport according to the plan.
We felt very comfortable in the Kashmir tour only because of the MMT team. Kudos!

It was such a special, luxurious and good experience trip thanks to Nidhi joshi - Location Head Make My Trip for organizing such a wonderful trip

It was the best trip ️

The whole tour was nice. We g ot nice experience. Hotels were also comfortable. Driver Mr. Kishan singh was also cooperative. Excellent.

Not the first time we booked our trip with mmt and it was excellent as ever. Mmt does what they do best and we have an awesome trip with lots of memories.

Great honeymoon trip experience with MMT, Borivali. They have a friendly staff, were in touch with us on whole trip

Thank you to Borivali MMT team for arranging customized tour as per our choice and making our experience a memorable one. Special thanks to Sagar for support and patiently working out to evaluate multiple options. Keep it up Team.

Excellent trip, well arranged and perfectly planned. The vehicle driver Parvez was very co operative and helpful.only drawback was the hotel rooms in Gulmarg and pehalgaum were at the back side and had no view. Overall a memorable experience

Our trip was really amazing and our driver Parvaiz was very very helpful & good person. We had great time. Good hotels and service.

Reference No. 14715075016618368
Extremely dissatisfied with the response towards customers. Feeling deceived. Dissatisfied and regretting using MMT for 10 years. Paid 69,000 but ticket not yet received. 10 mails 11 calls but of no use. They promised ticket by 10 pm yesterday but no one to respond. Definitely the worst experience for a customer and I recommend this to noone. Guys, better use other ticket booking agent. Definitely not MakeMyTrip.

Not a good experience I had yesterday
Firstly, there is no customer service department where we can and speak to a human and enquire and when we visited the Borivali branch to enquire about rail tickets seems they only entertain flight and travel packages and had no idea about train status

Sagar at the Borivali office was very helpful. Got good suggestions regarding hotels and other booking. It has been an amazing experience. Overall happy with the service. Thank you so much Sagar.

Prachi at the Borivali office was very helpful. Makemytrip helpline wouldn’t take my calls but Prachi made sure they contacted me and resolved my problem within a day. Thank you so much Prachi!

I have successfully completed 4 trips with MMT and it has been an amazing experience. Every time I think of planning holidays, MMT would be my first choice. I'm extremely satisfied by the service they provide. I would like to thank Swapnali Dabholkar for the support.

I use MMT frequently for my business trips. MMT always delivers quality service at reasonable prices.

Travel agent service and response was good. Overall happy with the service 4stars to them. People looking for any package can trust and book under them.