Cream Stone

Staff were not responding on time
Service is very slow
They won't listen properly to the customer orders
Taste was okay

Cream stone is emotion for me. Frequently I have been visiting this As Rao nagar creamstone. But totally disappointed with the quality and taste of death nutty. Taste and quality of any item here purely based on the crowd of customers on that time. If more orders are there they will serve with avg taste, they not even bothered about customer preferences. They will take customer taste for granted. While nobody (customer) is there in store they will give you the better product. It's very very irritating and also allow me to go other stores. And I want to mention specially about avg time to serve the order.it's almost 20 to 30 min.they may fulfilling the online orders I think. Most disappointed.

For having it there, it was okay but not okay for take away because they don't providing any covers (not at least paper covers). And online payment not available.only cash/card payment.

I like the taste though its expensive and less qty served for online orders everytime, These people are charging 35rs gst and 15rs packaging charges for a 190rs ice cream on swiggy, they are looting, this is cheating, even a good standard resto doesn't charge as much as these i***s charging for. Checked other resto, no one is charging GST like creamstone.cheaters, be aware.

The quality of creamstone has fallen, very dissapointed, I ordered death by chocolate instead of vanilla they gave me butterscotch.such a bad experience.

It's on the road. And they serve in car too. Has dine in option too. Varieties are good. Worth the amount.

Staff are soo reckless and careless. They won't concern about customers and they feel that they are doing charity. Worst restaurant I ever went.

It's below average.
I have order dry fruit mix ice cream but it's loaded with only cashews and taste also not at all good

It's a good place to hang out with family and friends. 1st floor is the nice cool sit out. It on main road of AS Rao Nagar.

There was no variety of icecream we asked for and other option which we have chosen.in that roasted almonds were burnt

I love their variety of ice creams with different combinations and flavors. But many times they go out of stock of few items on the menu and would like them work on it!

Easy to locate, service is quick, if the waiters n staff are friendly with a smile on there face it wud be nyc

I love their variety of ice cream with different combinations and flavours. But many times they go frequently out of stock for their some flavours and combinations.

Cream stone is one of the top brands in the food sector. But it is very sad to see this outlet does not fullfill its goodwill. There were many occasions in which I found that most of the ice creams are not available in the evening time. Yes in the evening, even I also can’t believe this that at the peak time they are out of stock. Secondly, the quantity which they provide is also less in compare to another cream stone outlet which is located in Malkajgiri and believe me that outlet always have all the stocks, starting from ice creams to cakes to shakes you just name it, and the quantity also is up to the mark as it should be. Third, Cream stones have clearly mentioned in their site that they provide Dry Ice at home delivery orders, but unfortunately AS RAO nagar outlet here also is out of stock for dry ice too. But as said Malkajgiri outlet never fails in that too. So with this I can say that AS Rao nagar outlet needs to improve alot in these things otherwise they may be on the verge to loose customers.

What a waste of Money! I think this has been the worst Cream stone experience I've ever had. The staff (bunch of girls) have been very unprofessional. Anything on the menu that we wanted to order wasn't available. Anything to do with fruits was unavailable. There was no bottled available either. No wonder why the place looked desserted. Ambience of the place was insane, flies around and one of the attendant sprayed some awful smelling room freshner while we were having our ice-cream It was so noisy (not because it was crowded), the attendants were giggling and having a laugh while we were forcefully having our ice-cream that we never wanted to have in first place. We did order and decided in 2 mins to cancel as did not find it worth. But the waitress said they'd already started preparing Best excuse to fool the customers. I could write a massive abuse review all day. But what a waste of time and Money being here. Strangely my friend was kind enough to even leave a tip for the attendant. What great customers we were! Worst experience before I've travelled abroad.

The coffee craze ice cream flavor tastes really good.
The ambience Is also clean.
The workers are not polite with customers

Came to AS Rao Nagar branch at 10 pm they have run out of nuts and can't serve hot chocolate fudge.
The ppl are quite not concerned. Seems to be common for them. Got disappointed

This place is average, ambience is bad, ACs don't work and 4 stars only for the staff who try to make your experience better by their service n smile. Ice creams are standard across cream Stone

Yumm yummy.
I personally feel they r decreasing the quantity.
Has so many varieties but I feel taste can b improved compared to other ice creams like havmor!

Having beloved ice cream at midnight is memorable time. This outlet provides you this experience ay ASRao nagar

Chocolava, death by chclate, these are not available since from so many days. They said that machine is not working then pls repair that machine and improve the store and we are comfort with your store

One of the only Cream Stone branches where the ice cream melts even before you get it. One doesn't eat ice cream here, but can drink it

The flavor for Fruit and nut is very bitter and minty and overall taste of the ice cream is poor.
In menu they say nuts but in the ice cream they are adding only cashews.

The moment we stepped into the shop no chairs were observed. Reportedly removed for cleaning purpose. When asked the staff answered with a tired tone that cleaning was important. Wondering why shop opened for business while cleaning. He is not even giving the basic respect that he is supposed to give to a customer. If this is how the things are going to be, I would rather go to some other ice cream parlour than coming to this one and being treated it’s badly.

Cream stone is love, but at times because of improper management the stock is not full. You won't get half the menu and not even water which is disappointing.

The quality of the ice cream is very bad here. The people who work at this ice cream shop are also very disrespectful. When I asked one of the store employees to turn on the AC, she refused to turn it on. She told to me to buy the ice cream first and then once I purchased the ice cream, that lady forgot to turn on the AC. Please don’t come here unless you want bad customer service.

Creamstone is a must stop place after every dinner, no matter which restaurant you choose for dinner, without the ice cream at Creamstone your dinner is not complete

No matter what time you stop by they don't have certain items in their menu.you either compromise and get alternative or just walk out.

Amaaaaaaaaazing place for any ice cream, ferroro rocher, nutty delight and dry fruit are must try. Choco lava looked tempting too

This is the worst cream stone I have ever visit. I must say this isn't a cream stone at all.and the employees there done have the skill of making the ice cream. I tasted chocolava n nuts overload yesterday and it was horrible both were of mini size but they sold ut saying it was regular size and the nuts in nuts overload were all burnt black. Also they are selling a mini size ice cream saying it is regular just fooling the local people as they might not be aware of the regular size. I sincerely suggest not to visit this place. And more shocking thing was when I gave my feedback about ice cream to the employees they were least bother to respond to me and apologize.

The cream stone in A. S. Rao nagar store is providing a worst services and staff is very reckless towards the customers and even after the order has been prepared they are not serving to customers till they ask them. By that time it's getting melted. Now it's not an icecream it's a juice. Very worst store

The store was awful. The workers at the store were not interested in costumers. They did not even open the door when we asked them to because we had many bags. They also turned the air conditioner off and when asked to turn it on they have dirty looks and said in a very leisure tone that it’s all right without a/c. I don’t know for whom it was alright because for me it wasn’t. The whole experience was really bad after paying such a premiur price for the ice creams. Even when we opened the door to let the fresh air in, immediately the staff closed the door. It was very suffocating and sultry. Can we expect the ice cream shop to be manned by more professional staff with customer friendly attitude?

There are problems with A. S. Rap Nagar cream stone branch.
1. At the ice-cream prepartion area "Flying Insect killer unit" is not working and insects are falling in the cups. One of customer was given ice-cream with insect at the bottom.
2. Very slow delivery. I was wated for my ice-cream delivery for more than 35 minutes. Online booking are first priority.
3. Staff rude behavior with customers.
4. Night time please don't take ice-cream packing because it will be not good.

Overall bad experience.: (

There are no falovours which are listed in the menu,
Not sure why the shop is there. We could hardly find any flavour, that too only when ice creams are available. There are no bliss in the bottles and nothing. There are only 2-3 flavours available in the ice cream. Would be better if you replace the menu with the 2-3 items which are really available. Worst response. Will never visit again.

Just hype but nothing special.even a super market ice-cream tastes the same.no point in going there or waiting for your offer.

What a great place to be for ice creams.specially when you love the ice cream rolls.excellent flavors.great taste.a must visit place.

Very good collection of items on the menu. Liked most the flavours except the Hot Fudge chocolate. I did not like it at all. May be it's just my taste.

There are n number of flavours available in cream stone. It is also like customised store where the ice creams are served according to your likes and preferences.

This is 3rd time I have visited A S Rao Nagar Cream stone. Sitting arrangement is too quite and comfortable. Coming to my order hot Choco Latte Fludge is simply amazing it's just licable