Very good team they’ve and Mr. Rakesh and Mr. Bhavani Prasad we’re very knowledgeable and courteous. Nice experience I’ve had visiting them. Thank you.
I am first time L & M user & its a well known optical & eyewear retailer in India. Though all the soft skills of the shop handler was great. It was a big let down in finishing of the lenses as per the specifications provided & agreed. Very poor finishing of the lenses. Let me tell you these lenses are not cheap at all & it costs many times more than the frames. My order was handled by a gentleman named Rakesh & he really took the charge & understood where the things went wrong & agreed to replace the lenses. Though i was charged a little extra on my will to upgrade the quality of lenses from the previous ones. A full marks to the service recovery & i guess thats sign of great brand like Lawrence & Mayo. And the way Rakesh handled the whole situation it brings me a little closer to L & M as an optical user. I request the entire team of Lawrence & Mayo to be on top of the work as they have a big legacy in the optical industry & a mountain big customer expectations to live upon. I would like to thank Rakesh for his understanding & doing everything required.
L&M has name because of it credibility and customer experience they provide. I am happy with the store at somajiguda for the timely service they provide always. Place to visit if you have lense needs.
Excellent experience. I had gone for a small repair to my glasses purchased elsewhere but the executive helped me in repairing them. Special thanks to Mr C Rakesh for his outstanding service.
One of my friend referred and I visited to browse frame.products are good and I placed order with good offer Staff are very friendly with smile and good welcoming I’m very much happy and i referred to you all my friends
I've had a great experience, thanks to Mr. Rakesh and Dr. Varshika. Quality of the product, explanation about the product, the overall experience was amazing.
Very Good experience with Lawrence n mayo. Excellent service and hospitality. Product is very excellent. I am using glasses of Lawrence and mayo since 10 yrs. Thanks for excellent service and cooperation.
Very kind and patient service by lawrson and mayo staff with huge discounts. Lawrson mayo was in the market for many years with good quality and with new designs