Sri Durga Opticals

Very reasonable price. Yes, service needs to be improved. They needs to understand the customer time as well. Very difficult to find parking.

Worst service ever, I can give zero if possible. Staff is not professional a person who wore specs he just talks rubbish and won't let us talk anymore he talks rubbish and walks away not giving any chance for us to talk he demands cash before selecting the product, he forces us to take more specs if it is not necessary also, if we take what we needed he behaves like he is giving us in free of cost and demands money like we are his debtors.
I resuest everyone not to go there and give 1 star

Earlier this shop use to accept cards, now they are not accepting Debit/credit cards or not even UPI, Gpay or Phone Pay. Tea stalls and Pan Shop vendors are accepting digital payments. I don't know why they are not accepting digital payments and they don't even issue bill for the payment made by the customer. Management must have changed.

Been going here for a while now, have referred frndz n family.thjng is I had a new fast track frame that I wanted to get lenses put in.today when I went to collect it.mh frame is cracked on the side.gad to afguf ti get back mycash.by da way my frame has useless now.

Avoid, there are many opticals around the are which will give you the same price. Too crowded and they have no time to deal with customers and explain the lens requirements. No experienced person available to deal with your queries. Definitely a no go for a premium lens!

Prices of frames and glass are less, but staff is not professional, might be due to crowded, you have to be patience and it take some time to get off,

Have bought from this place over the last four years, but changed my mind this time around. The place has lost its old sales people post covid and now has impatient teenagers running the store. The stock is also cheap, ghastly made in china stuff. They have a 'mandi/ fish market' approach to selling spectacles. I ended up selecting 12 pairs in 10 mins and dropping it all because of the salesmans impatience and reckless approach. As I walked away disappointed from there, I saw the store right opposite to this (ASR opticals) and was surprised to see that the prices were much cheaper and had normal and kind customer service. Avoid this place.

Very good optical's since many year's and on time glasses delivery with discount, quick service.

I have paid 500 for my spectacles but have received a bill amount of 200 when asked for the reason of it they have told they have some internal calculations. Please beware before you visit this place or don't order buying from here.

Spects available here are cheap but quality is compromised. Spects purchased here break easily. I will not recommend, I tried twice here. Utter disappointment.

I know this shop since so many years. No one will get the quality and cheaper price in the whole country. THE BEST SHOP FOR YOUR TOTAL EYE NEEDS.

The reasonable priced optical shop. It's the one optical shop in Hyderabad, where individually customers come and buy their opticals and frames directly by themselves.take them to the pairing shop in the back, and wait for half n hour or more to get their spectacles.

Wonderful place to get suggested eye glasses of all types and suitable look. Also good quality to get the lens on glasses with the latest technology and trend.

There r so many opticals who serves in twin cities with punchuality my experience was very bad not at all committed date 15 days passed even though they tell v r toperrs in opticals.but in my colony optical shop given within 3 days. RATES R AVARAGE ACCORDING TOQUALITY. NOTING SPECIAL IN RATES. V CAN GET SAME RATES IN SOMANY. OPTICAL DISTRIBUTOR IN HYDERABAD

Awesome experience and staff treated very well at peek time also, very reasonable price and quality.

But we need to wait for 1-2 hours.

The idea of having the shop open is to serve the customers. You can't dictate the customer to come at some other time. Moreover, educate your staff on the importance of being polite to a customer. Close to five years as a customer but that has come to an end now. Never stepping into your place again, neither advise anyone to visit.

Good place to buy spectacles, lenses, goggles etc. One stop solution for all your spectacles requirment. Very cheap and crowded place. You need to wait for long time to get the things done. Must visit place for new spectacles.

Ordered lens from this shop and got in 2 hours. Cheap price for quality product. If you have time to wait near shop better order from here. Frames vary it depends on people. They are specialized in lenses than frames

If I could give negative stars I would happily give it. The Staff is rude, and the selection of the frames on offer has gone down over the years.

The owner Mr. Reddy is extremely rude. He knows who will spend more and always spends more time on them. There is no organization at all. This is a classic case of a proprietor getting arrogant as the shop got more and more popular. It would be really helpful if there is a system in place. They claim that they will give ur glasses in 1 and a half hour and when you go back after an hour and a half, at which point you will be tired, they simply ask you to come the next day. If you happen to go on a Friday afternoon the part of the shop where you can collect your glasses will be shut and Mr. Reddy will very rudely tell you to come back later. I gave my glasses on Wednesdat 20/07/2019 and I am still waiting.

Hopefully I ll get my Glasses sometime soon. The Place sucks. Never going back after this.

Very low prices and good quality frames and glasses available here.
Frames start from 200 and glasses start from 150. Very quick delivery in 1 hour.
I got 4 frames with anti glare glasses (blueblock) for just Rs 2200.

Best place to purchase spectacles, contact lenses, sunglasses of good quality at competitive price available here. If in urgency can get in 1 hour time also. New designs available. Very cooperative staff.

Quick service n best prices.
They take around an hour or two give you spectacles which is really quick.
Price of a frame ranges between 200/- and 2000/-.

Takes a lot of time. Workers using abusive words infront of customers. Prices r good compared to other shops. Makes yu to just wait n wait.

The worst place ever for any trade market. I’ve been here quite a few times now and did bring many of my frnds and relatives here suggesting them about this optics and their service but now it’s the worst place to visit, the people working here doesn’t have one bit of responsibility neither respect for their customers. The customer service is horrible. And coming to the prices here we are cheated with different types of professionals terms. Coming here was not less than a nightmare and the owner had gone out and wasn’t responding to calls as well. Bad experience.