Simply to say, extraordinary service given by the team and they are very humble to receive customers, I have been to other stores but this felt very special by the way they treat us Especially Viqar Ahmed was the person who received me when I visited the store thrice
Visited the branch on an urgent basis as my semi-rimless frame broke during car drive. The staff was courteous, service was done free of cost and the service was to my satisfaction.
My experience with Titan Eyeplus showroom, Punjagutta has been quite good. Wide range of products but most importantly they are customer friendly and very professional. Mr Ahmad has is quite helpful in suggesting the right frame and lenses. Thanks for swift lense fixing and delivering the product.
Excellent customer service by Mr. SACHIN.he helped me to get best eyeware that suits me well. All the staff are courteous and suggested best products and explained well about the product. Glasses by titaneye are unique.
I have recently been to this Titan eyeplus store, The best one in the city, They gave my prescription glasses within one hour. Viqar Ahmed is the man who took care of everything, He provided an impeccable service and hospitality, It was raining and my phone was dead as well, Viqar provided me with a charger and he made sure I was comfortable enough and he guided me through everything. Best service ever. Also don’t forget to check out their exclusive collection of sunglasses. My favorite one is Maui Jim.
I had ordered a pair of progressive glasses after getting a thorough eye check up done at titan eye plus Somajiguda nd since it was very far from my place I requested for home delivery When I received the glasses, the lenses had some stains n marks on it so when I called them up, they were extremely courteous nd asked me to visit the store On visiting the store they checked the glasses nd realised that the lenses had some manufacturing defect, so immediately they placed an order for a new set nd within 2-3 days they fixed the problem I m grateful to the Somajiguda branch staff for being so helpful, professional nd doing the needful without asking any questions…. Keep up the good work nd continue adding satisfied costumers to the brand
Great environment and supportive mr sachin guided me very well about my sight and I'm satisfied with the service. Customer friendly environment and fast service.
2nd time I’ve visited here & Sachin was honest + friendly he took my complete care including Check-up, next he explained me about Glasses quality features & which Frame would be ideal on my face + Look, so my overall experience was Fantastic 5?
I bought frame and got lenses fitted at Titan eye expecting sturdy and robust frames built for longevity. To my misfortune, the screw in the frame hinge broke and got stuck in its facets. Due busy schedule incessant rains i couldn't bring my specs in earlier. However, today hoping for a quick repair, i brought the specs to this showroom to get looked at. They said frame is out of warranty. But they can attempt to get screw fragment stuck in the facet. I don't know what their SOPs are but they just used brute force to push the screw fragment out in th process bending the facet and not getting the job done. The salesman handed my frame back to me saying they can't do it. I said did you tried using any lubricant, which is obviously the first thing anyone would think when try to remove stuck screw. He flatly refused saying we dont have lubricant or oil. They will call you and send you multiple messages to give them feedback when you buy something from them but when it is real time to have some feedback there is no one to listen
Edit (27/07/2022) - Titan graciously replaced the entire frame. I was expecting only a repair so it left me pleasantly surprised! This proves that they care for their customers.
Viqar Ahmed - the professional at titan eye plus is very polite, quick, responsive and skilled - completed the work fast. Very good professionals.since many years we visit titan eye plus Somajiguda only. They have good frames and good service also.
Titan Eyeplus Somajiguda - has very good collection of Frames. Staff is very patient and shows the suitable Frames. Staff member Ahmed is pro-active and helps in finding the required Frames.
Titan eye plus somajiguda branch is one of the best eyewear store in the city. They have highly qualified team and a very professional approach towards the customer. You'll find a huge collection in the store and the team is always there to assist you especially Mr. Viquar is very polite & generous person.recommeded for everyone for quality eyecare and products.
Went for a service to panjagutta eye + store, received very well and Done the service very fast without any charges amazing service from Sachin he has done a great job.
My experience with Titan Eyeplus showroom, Somajiguda, Punjagutta has been quite good. Wide range of products but most importantly they are customer friendly and very professional. Optometrist Sachin has been taking care of my family needs for the last 6 plus years and I thank him for his customer centric attitude. Mr. Raheem is quite helpful in suggesting the right frame and lenses. Overall 5 stars for their products and service.
It was a very good experience with Mr Viqar … very polite and good customer experience…. Helped my existing Glasses to have a perfect fitting …. Surely recommend!
Its great experiance sachin opto is check my eye very well.he explain all the steps and he suggest the best spectacle.its great customer service.i will suggest my family and friends for visit the store and eye check up.
I am very happy about the service rendered by Viquar Ahmad khan and Shailendra when I visited their Somajiguda shop They are very cooperative and courteous