CaratLane DLF MAll of India

Had a great experien In carat lane DLf store and Alice Bansal Assisted us very well with our requirement highly recommended to visit

Loved the jewelry. Experience was really nice specially Alice, she helped me a lot in choosing my product.
Keep shining

Today i was in DLF Mall and i visited Caratlane store. I purchased a beautiful diamond earring. Great Collection friendly service and love the behavior of khushi

They give best service to their costumer very humble staff they have best jewelry with very beautifully design

Had an amazing experience, worth spending money at this place. Would rate 10/10 for their products and their services.

Good experience overall. Bought a ring, nice assistance and hospitality from executive Pradeep Chauhan. Good collection overall

The service is totally amazing and dightfull and the ms Alice is a very nice and polite person

I visit first time mall of India in caraltane store staff was very good and very polite specially fareen was very good and very polite I will visit again definitely

I have seen the designs at caratlane dlf mall of india amazing and unique must visited the store

Diamond ring, Ok so you want to gift a diamond ring to your loved ones (you know), so it has to be the first stop for you. You can get blended diamond rings for as economic as 10K, however it can go upto multiple lakhs if your budget permits. Go ahead and gift one

Extremely rude staff. Went today because I wanted to pick up some jewellery. Asked the store staff whether they would be able to help me find what I needed. The person at the counter just refused to answer (just said no without even making eye contact). Tried to ask a few more questions about some things we wanted to buy, but still got the same cold response from the store assistant.

Went over to Melorra instead which had much more welcoming staff who at least listened to what we had to say and showed us the options

Have done 2 to 3 purchases. They have excellent collection especially for daily wear. The staff is also very helpful and coorperative.

Visited in caratlan store at DLF Mall of India like the variety, price range and specially customer service

CaratLane is one of the jewellery store in DLF Mall of India in Noida. All the jewellery services are provided here however one thing they need to definitely improve upon will be pricing. Their services are priced on the very expensive side and we can get these services done at an economical rate by checking them at various other places. But again they have an advantage as many people would come. Service is also fine and staff is courteous.

Great service and offers, love their products less options in 22k gold but very fashionable!

Staff is very polite and helpfull, you will get the fair price deal with origional bill and certificate

I really like the service provided by Miss Akansha. She treated us really well. I’m very much happy with her. Thank you Akansha for greeting us so well and patiently.

Visited caratlane dlf mall of India, its a wonderful amazing experience with caratlane staff.i really like their customer service. Executive very sweet, politely and very help full specially mr.sujal and mr.shiv verma

Very good attitude towards customer and knowledge on products and benefits about caratlane done by both Akansha and Alice.

I would like to say how impressed I am from the customer support side of Caratlane (DLF). You put the human element into your business and it means a lot to me as a customer. Your selection of products are exactly what I was looking for and more! I found your online store. I was delightfully surprised at the selection and quality of goods you offer. The quality exceeded my expectations when I opened the box and saw first hand that I had made the right choice. The salesperson Ms Ritu Jha is very good at understanding customer need, she attentively hear the requirement first of all and then serves very well according to need of customer. Based on every aspect of my customer experience, Caratlane has now become my primary source for my business' jewelry supply needs! Well done, Caratlane! Very well done!

Thankyou very much for a great experince. Alice had made us comfortable and we are going with lot of happiness.
Please keep the good job going
Jaihind

One 1-2 sales persons is there to attend you. I wait for 10 mins but noone attended then I had to move out n they did not ask to stay back. Pathetic experience

Nice visit in caratlane @dlf mall of india. Staff was very polite and solve my all query. Good customer service

Overall good experience and the staff "Alice bansal" is very polite and humorous. Overall it was a wonderful experience for me

The store is small with limited collection
The staff is nice though
They can improve on their collection

I don't even want to give one star to them.they have minimal collection first of all.secondly n most importantly the staff is unprofessional n rude.
If one wants to buy something under 15 k or less, then be sure to get treated like dirt.dont know why they keep things in that range when they don't want to help the customer in selecting anything in that range.pathetic service!

Nice store.
Staff is supportive.
Good collection of design and products.
Ms. Komal was very nice and polite staff.
Great work.:

Wouldn't even want to give one star. They refused to resize our ring. Buy back policy is really bad. Just to get a smaller ring size they asked us to pay so much more. Terrible Terrible experience. Will never be buying from caratlane again.

Very Thankful to Dear Alice.she is a sweet host and a wonderful personality.will do soon visit again. 10 stars: D

Appreciate the service and efforts made by Nirmal and Shivam in getting the customised product! Employees like these are desire of any company. Best wishes Anurag Gupta

Visited in caratlan store at DLF Mall of India like the variety, price range and specially customer service provided by Komal and Alice

I have a good experienced with caratlane. The Services provided by Alice Bansal was very good. I glad to being a customer of CaratLane. There policies are very nice and relevant.

Very amazing, delicated and daily wearable jewelry.i really love the designs.customer service was nice.

Not much variety available here in the store.there site has MUCH MORE options! Better to use their try@home feature than to visit the store

They have all the collection in their tablets and very few in the showroom. Moreover, staff is very few.

Caratlane is my favourite diamond jewellery store! Have purchased quite a few items and have always been happy with them. Special shout out to the sales team who have been great, their customer service is really commendable.

The overall experience was excellent- it’s definite value for money as well. Nirmal was exceptionally courteous and helpful and dealt very patiently. Really impressive.

I bought diamond for the firat time and staff helped me to get complete info about it. I highly recommend caratlane.

Customer service is really gud.i njoyed my shopping a lot here? Gud servicecompletely happy keep itt upp️behaviour n customer handling of Neha is really appreciating? ️

It was really a good experience. Thanks for your great service. I will love to continue shopping.

A nice experience at the store. With warm and friendly staff, and a whole lot of options. Came up with a different choice, but landed with another. So far so good. Definitely recommended.

Had visited the outlet for buying an anniversary gift for my wife. Had a wonderful experience. Staff was very cordial and friendly.

Great collection with wonderful and supportive staff. Mr. Mayank assisted us at the store n it was a great experience.