Home Centre

Wonderful experience shopping at Home Center @Phoenix Pallasio mall. Great customer service by Vivek Patel and Anju Yadav

Everyone was very polite and helpful.
The place was very clean and had almost no restrictions

Most pathetic floor staff. You will not find them when you need them. No sense of how to talk to customer.

Purchased a Dinning Table The screws of chair get loosened spontaneously But when I call on toll free number They said they don't provide services after 1 yaer even paid services. What is the worth in buying product when they don't provide after sale services even customer is ready for paying

Happy with there timely service and installation, one should visit homecentre pallessio mall definitely for there household needs at attractive prices

Their delivery is pathetic they keep delaying.
If u have immediate requirement go to some other place for furnitures.

The store provides elegant and modern style home decor. It's a bit pricy but definitely worth it.

V nice product range but staff very much tolerant, yet after waiting 20 min they could not give me the price of this item.
Like this many items are kept without pricing and rarely any person is there to assist you.
Mall near ekana stadium.

Majority of products are Chinese, buy one thing and waste your precious time in waiting for billing, one person is on bill counter and, is doing packaging too, doesn’t deserve for even single star

Very bad experience at Home Center Lucknow Pallasio mall
Only one person standing on billing counter
Senior staffs are irresponsible
Juniors are doing there job well

Price mention on the item is less but on bill counter it shows more

I did shopping of 11k and I stayed at billing counter for 1 hour

For me it is a fun place. I love being at home centre. Amazing deals, amazing environment. I learnt a lot from this place. My house is flooded with home centre products.

Great in terms of variety but the prices seemed a lil too high considering you get everything online cheaper specially furniture was way too expensive, crockery was still better.

Horrible horrible horrible customer service at this point.robbed me of my money.didn't deliver the entire product.kept me waiting for redressal for more than a month and then had the audacity to say I am lying about it. Shame on Home Centre India for duping customers so shamelessly! Never order anything online from these people.i will not give up until my money is refunded or else the product is delivered. I will be filing a complaint with the consumer forum. These people think common man won't bother going to court for such a small sum of money.but i will.because this isn't about money i lost, rather it is about trust i lost on this brand bcoz of their cheating. #saynotohomecentreindia #boycotthomecentre

I have ordered the (white color dining table and sea green chairs) on 9th October 2022.

On 22nd of October, I have received the order, Although I wanted to inspect the table but delivery person didn't allow us to do and told that it will be done by the Carpenter.
Then later that day when the carpenter came. He himself saw the issue and raised the complain that the table is YELLOW in color and not white as it was ordered and says on the packaging. (I have even attached the packaging images for your reference).

Then the complain request was closed by the compain (support) team without resolving it. They did not send anyone for the inspection nor they have asked for any proofs (photos). Then they have unilaterally disposed off the complain as if they have already made up their mind.

We tried multiple times reaching support team, but everytime our request was denied.

The nature of the complain and the issue was acknowledged by the Carpenter and the Manager of the store still the support team failed to acknowledge and dispose the complain without any resolution.

After having such a horrible experience, I have no interest in going for an exchange. Therefore kindly refund the full amount as soon as possible.

Good collection of house holds with varieties.

Slightly higher price than retail shops

A one stop destination for your house)
In love with the way they represent their products
Bought a pack of scented candles and loved it!
Crockery is so good. A must visit store for house decor!

A wide variety of furniture, modular furniture, home goods, accessories, kitchenware, and bed and bath products are available at Home Centre. The in-house stylists and buyers at Home Centre are inspired by global trends to provide fashionable and reasonably priced furniture and home goods to a variety of houses, from classic to modern. Although prices can be more competitive to cater to large potential customers.

Decent collection but quality not as per pricing, even saw few people struggling with their service after purchase.

Very tardy service, had bought a dining table around May, got a defective piece, requested for replacement multiple times but still getting some or the other defective piece of that furniture and it has been over a month now almost.
Poor after sale service and customer service.
Requesting to take timely action on this.

The store is one of the best for home decoration supplies the staff is helpful and ambience is calm

The reason behind 1 star is only a senior staff.

She was scolding the whole staffs in front of everyone, which I find disappointing. You can guide or scold them when ever they do mistakes but in front of everyone. Respect your team members as well.

Very pathetic staaf here all doing there own work…no one is interested in entertaining to customers after asking for price of product. -even only one person is on billing section…

Extremely adorable home decor stuff you will get here slight high in price but you will love the product with new ideas to decor your home.

Amazing and affordable collection of home decor and other such stuff. The store is well maintained.

Extremely slow billing, people have to wait not because of waiting line it because they need alot of details to get you register and all that stuff which is not needed.

Most attractive and biggest furniture and household collection in lucknow.
If you searching anything for decorating your home you can visit here.

Excellent products at affordable prices. Great customer experience & service too. All the best!