HomeTown

Very unprofessional staff and quality of furniture also not good. After sales service is pathetic. They claim for life long service but that is just for the word of mouth. They ll not reply to your email, phone calls. I dont recommend hometown to anyone.

Home Town is the only store where you can completely decorate your house as well as do the interior. My experience of Home Town was very good, you too must try it once.thank you HOME TOWN.

Accountant and Mr ashok unprofessional and very rude. No Manner how to talk customer. This is my last visit at all

Good Furniture fitting work done by kuldeep I am very satisfied

Thank you home town for your services

Products they have are really beautiful. Their staff is very helpful and informative about their products.

Home Town's -The buy one get one free offer is nothing but to fool customers. Recently I have purchased 8 set kitchen box containers of different sizes which was under the offer buy 1 get 1 free. So since the number of boxes were more so they charged full amount for the 4 bigger boxes which priced more than the small ones and apparently the small ones became free. Another strategy to fool people, they charged me Rs 700 more through this without even informing me at the time pf payment. They gave me used containers and a damaged one which was properly packed. Later after 2 days When I asked them to replace the 4 small containers the staff refused to do so as the small 4 containers were free. Not a single person informed me this while making the payment but they had the audacity to bring this up and claim that the small containers are free. The manager also did not help me. Beware of such offers and pull out all the packaging of the product before buying as Home Town's staff can bluff you with damaged and used products. Had there been an option to give stars in minus I would have rated them -5 stars. Never going to purchase anything from this particular store and will make sure my known one's also get aware about their malicious strategies.

Nice all staff bahaviour and availability of beautiful gift items and home decorative things. Mr. Manish is very much cooperative.

Hometown is must visit option if you are looking for household things it is best in terms of quality, price and everything we do care for. Teams are also very supportive

Nice place in Alambagh phoenix United mall.all staff sporting in home town. Nice collection furniture good product knowledge Mr Irfan sir.

Get entered in the hometown meet Irfan and he guide us very nicely and politely great behaviour and having a great quality sofas and all furnitures thanks tufan for guiding us.

It was good place for shopping furniture and home decoration product and also employee is so good

The store has everything as per our requirement. Mr Ashutosh Mishra, the sales person was very courteous and helpful in guiding us to the store and furniture selection.
Five star if the delivery is on time.
Was a little worried before going to the store as had read some negative reviews on delivery timing and service. However, the assurance from Mr Ashutosh helped us in deciding and selecting furniture.

Good customer serviceprovided by Praveen and team good shoping experience.thankyou hometown

Nice place Home town Phoenix United mall lucknow. Nice. Meet person Mr. Irfan good furniture knowledge.

Very wonderful mirrors are here u can visit here to purchase some new and eligent mirror pr furnitures. We met a person (Irfan). He is very polite and having a good nature as well.

Nice staff. The one with the specs and beard I was angry and talked rudely to him but he talked politely sorry about that. Good staff

This is aa wow it's amazing and walndar full display its amazing and very beautiful good and Staff manejment is excellent

Very nice collection of products & very helpfull, best supporting staff mr.sachin & and thankew again mr.sachin

Great service by the staff. Specially Mr. Abhay Singh (Cashier) and Mr. Yash Gupta from Lucknow home town was very helpful in helping me choose the right decor stuff for my drawing room.

Nice product collections are very good salman is very person and Irfan bhai is also good person

I odered one sofa set from here, they delivered it after a month even promised to deliver as per their guidelines within 8 to 10 days after placing the order. Then I called for installation where they sent there installation person after 2 days. I’m highly disappointed with the service and unprofessionalism by this company. Its really pathetic the way this comapny is following to be over sweet at the time of order however later after trapping their customers they never listen and came back to you. They are very actively smart as per their selling skills but in terms of follow up and listening to the complaints its just that they don’t know you, never met you either.

The place is superb. Currently the mano ya na mano sale is going on and the products r available at great deals. The furniture r too comfortable and the products r durable to use. Its a must visit place. Come and shop before the sale comes to end. The customer service is also superb here especially Ashutosh Mishra. He helped me a lot in shopping at the store.

As soon as we entered we were greeted by their staff and were accompanied by a very intelligent staff Mr. Ashutosh Mishra. He is very knowledgeable and would provide you with what is in your best interest. The store display is veryy eye catching. Not to miss, Mr. Shubham Srivastava was indeed helpful in managing finance! Had a wonderful time and bought entire living and dining room in one go! Loved the service. HIGHLY RECOMMENDED. They have so much variety and a beautiful collection. And I'm just not writing to write, I wrote so that whoever is reading is well aware cuz this is an honest review.

Worst to worst service provder becareful to have any thing, Not at all in favour of coutmers AFTER SALE AS WELL AS REQUEST FROM coustmer. Plz dont visit home town

Delivery services are very poor. Take advance but delivery is not on time. Do not give order there.

Please correct the time as closing time is not 9: 30 and they close the store pretty early. They will turn you down and not take orders.

Never purchase anything from them, they are the biggest fraud in the whole world, I u live in Lucknow, then it's ok, otherwise they will charge 1000 rs just for visiting, and parts extra, I made a mistake, please don't buy anything from them, there rates are high and service is worst

Home Town is best store to buy furniture & homeware & modular kitchen & design and build

Home Town Team Lucknow is the best in each and every aspect, i would rather say best PAN INDIA, be it their excellent products and designs, their staff's humble and polite nature, their excellent services, the best part is home town lucknow unit's dynamic leadership & its soft spoken team members at all levels, I would recommend heavily to all to visit their store & purchase items from them, I would rate them 20 out of 10, meaning to say super duper & the best

Excellent service from start to…
Excellent service from start to delivery kept me updated on order delivery process etc. Would definitely recommend. Thank you

Home Town has wide range of collections, Staff Behavior is very good with excellent service, I would recommend Home Town as one point stop for Complete Home requirements.

Pathetic service. Booked a dining table, first of all due date came after a month and when it arrived it only had 3 legs. The installation man who came said will lodge a complain but he didn't, after a week when I tried to get in touch with him to know the status he then logged in a complain. There was a time when they used to give good service but now they are just going on with paid false reviews

Its always been a pleasure shopping at Home Town visited their Lucknow store recently. Very Good collection for Home decor and new ideas to improve your Home. Store Staff was very congenial and well informed on product details.keep it up

Good quality furniture & Others products and excellent service and recommend to family and friends

Legend brands all the items are under one roof, ever seen the valuable products as seen in Home Town like Home Decor, world class furniture, Modulor kitchen, simply say it is really a destination for me

Wonderful range of products and genuinely good support by the staff. It was a pleasure shopping over here.

Over all good experience with store single place to cover all your needs. With good quality and service.

Well they have an exclusive collection. Also it can be ordered from their website. Nice display of furniture for your home

Consulted for modular kitchen, came home collected measurements and took payment of 1000. Did not share proper design. Showed no interest in making the Sales. Don't understand why have they opened the store. Do not waste your time. They are not interested in selling.

Range of home items available. Furniture, kitchen, soft furnishings. Nice designs, reasonable price n pretty things. Worth a visit.

Worst after sale service my fulfilment not completed after 10 days of billing of amount 350k. Very very poor response on call even generated wrong gst bill and not ready to amend it, will never buy from home town in future or recommend any one.

Mr Ashutosh person working their does not picks calls and worst possible service you can imagine. Don't buy from here

I always shopped from home town phoenix, it's having a great range of home stuff, the staff especially Saba and Gajanan, I know them so well now help me choose stuff for my home.
Thank you team.keep up the great work of making our homes look beautiful.

It has been a great experience to get my kitchen done by home town through Phoenix mall Lucknow.the product was excellent all jobs were done timely.i have used it for almost 3 years now. After sales service has been superb and time.i must pay my gratitude to m/s shweta of kitchen div phoenix. She was well behaved and always ready to help us.i will recommend if one is looking for quality product and excellent after sales this is the place
i will say my experience has been 5 STAR
Surg Vice Adm V K Saxena (retd)

I ordered a bed on 25th of march n was delivered on 26th of april after calling them 100 of times. The staff named "RAVAL" and "DEEPAK SRIVASTAVA" dont even take any interest in customers calling again and again. They are the most busy persons on earth i guess. Yet after calling again and again for installation, a man finally arrived after 5 days of delivery and when he opened the wrapped bed fittings the parts were missing and broken. The man called 2-3 people right there and finally he was called back as RAVAL said " kal dekhege". And again the installation delayed n i dont kno for how long. I would request the people not to buy anything from hometown as they dont deserve it. Its just becoz of their people of HR and their staff needs improvement as they are not very much Interested and it feels like they are not liking their work which i observe. HR don't take any interest while talking to the costumer. In short worst experience i ever had.