Wrong price tag was attached in one of the John Jacobs sunglasses which i purchased. While the price tag attached on it was of Rs. 4200+ GST but later on the staff told the item was of Rs. 5200+ GST. So, kindly try to attach correct price tag with the items!
Lenkart, the employees are very much helpful. I have been using Lenskart for the last couple of years and it's been a good experience overall. We need more such brands (along with such employees, I must mention Amit ji who was very friendly and helpful).
If i tell you my personal experience then you guys have been so helpful to me.i have visited this shop thrice and bought to pair of spectacles. Thank you lenskart and the whole team for providing us such a nice facility.
Amazing experience, the eyes expect was very good to customers. But there are many disappointments, first they are very low stock, and sell men are not well to customers, they behave just like han han, acha, nhi. Is the way to deal someone! But I msut say that the eyes expert who check eye's, he is very good in his work. But the main disappointing thing is that I said, there are very few options in frame, and they don't have all type of lens. But lenskart is amazing. Lenskart has thousands options, more then 5 type of lens. And product quantity is bery good. Lens is quality is good, nog bad. I ordered 3 frame online with lens, and came here to check my eyes. See the frames which I purchased. Thank u
Pathetic service. Worst experience Firstly a salesman calculated 2688 (with glasses) while selecting later just in 5 min the other salesman was like, "3360 hoga isse kam main nhi hoga, the rastes fluctuate and all" of same piece, so rude. I suggest no one to visit there. Do visit other branches.
Very lazy and unwelcoming staff. Lenskart offers free eye test but the staff here is making their own rules for the same. Also, the offers and collections online and at store are different, so not really motivating to buy from the store. I strongly suggest the the staff at this branch should be trained well or replaced.
Excellent satisfying service And one more thing the staff that are working there are really great and polite nature And last they follow covid protocol!
People here who are handle customer are stupid while my visit they seems reluctant to help me. Kind of go and search yourself but I have visited Rathyatra branch in Varanasi they are very friendly and helping while you selection.
The one who has purchased online from the lenskart app were unable to get there eye tested and upload the same. The store person will tell you to wait.until you, move automatically without eye test. If you want to get your eye tested on priority basis then go to there shop and tell you are there for purchase, Choose a frame, tell them to get your eye checked and after free eye checking tell them any reason like expensive, better deal etc Leave the place. # you are attended on priority basis # worst shopping experience of my life whether online or offline I thought I am somewhere in a public office Who are inefficient, no assistance to those who purchased online from lenskart
They should change there free eye test campaign with buy offline and get an eye test
No power supply (generator), lack of employees, lack of space etc
The place is expensive. Not worth the money. Moreover my sister went their and they gave her wrong lenses, which was not matching to her prescription and as result her eyes started to ache, and when we went to the doctor and showed him the glasses, he told us that the lenses were wrong. Very dissatisfied.
There are many options to choose for your eye wear in lenskart I purchased & I wear sunglasses and spectacles in my daily routine I have great experience with lenskart & staff ️ keep it up
Experience: If you ever need a Eyewears, Lenskart Durgakund is a must visit. It is one of the best store among its category.
Employees are very polite, courteous and helpful.
They are very skillful and knowledgebale in the eyewear category. They will provide you a great assistance while choosing the products and will provide an amazing customer experience.
I asked each and every question which came into my mind and they answered it very politely, providing me with the required information.
They also provide you with Eye checkup facility thus fulfilling the things needed while purchasing an Eyewear.
Overall it was an amazing experience.
If you want a branded Eyewear with a certain trust factor, then Lensakart is for you.
Pros:
• Great Customer Experience • A large variety of Eyewears • Best Quality of Lenses in 4 different varities • Trust factor of Lenskart • Free Eye checkup if you purchase the lens • Membership Program: Lenskart Gold • Free Home delivery
Cons:
• You will get the lens after a few days as they are shipped from the central processing facility based out of Gurgaon
Things to keep in mind:
• Amount mentioned are excluding Taxe • Minimum Purchase Amount is INR 1100 (approx)