We buy whirlpool ac from here. But they promise to deliver ac in evening on same buy date. But the delivery man delivered at midnight and they was drunken. Very bad experience of delivery.
The only Electronics store in Varanasi with lowest possible price of electronic goods. I have been to this shop since my childhood, and this was the place where we bought our first LED tv from. Only the faces of the sales people have changed but that trust in the name of R D Kothari & Sons has not changed. I was in search of an AC and I had been to MOST electronics store in Varanasi. I was quite fed up with the kind of customer support that I was getting. But, the kind of customer support that I got from R D Kothari was unmatched. All the sales person at the shop were quite humble and were approachable. The ambiance was great. The staff from entry to exit were quite supportive. They had a wide range of electronic products and there were good number of options to choose from. You can check the products' working and then you can buy it. There is no rush and the overall experience is quite relaxed. I remember the faces of the owners of the shop from almost 30 years ago and I was quite impressed with the quality support provided by young and dynamic Mr. Harshit Kothari who went to each product with me to explain about the specifications of the electronics product I was interested in. Even the watchman of the shop assured me of the safe delivery of the AC to my home. Finally, the AC I bought was safely delivered to my home, without any hassle. This is what every customer wants his buying experience to be. Even various online e-commerce platforms cannot substitute this experience of physically experiencing the products before buying them. The price at which I bought the AC was about 20% less than at Amazon/Flipkart and was 10% less than what other Electronics shops in Varanasi were offering. Needless to say that, the deal that I got at Kothari was exceptionally good. The prices at Kothari are so competitive that there is no need to haggle (mol-bhav) with their staff, for prices, unlike at other electronic stores in Varanasi. Overall a great buying experience. Highly recommended. I'll visit this store again, without going to any other electronics store.
It was a great experience with R. D Kothari, staffs were really very helpful, and they were ready to help at every step. Mr. Harshit Kothari (Managing Director) was very humble and guiding us with every technical information about the products.
Thank you Mr. Harshit and staffs for giving us the great shopping experience:)
Worst shop, They do fraud. Bad customer experience. Recently purchased a product and when went home and checked it was not working. When i asked them to check in shop itself they said it will work. Bill name- Hirawati order number- 84186920 Invoice number- 769
Worst shop, waste products they give.after purchase once you will take the product home you will find faulty piece. When you call shop they argue instead of helping. Don't buy from here. Bill name- Hirawati order number- 84186920 Invoice number- 769